Quickly repaired my bracelet & cleaned my rings. Very nice jewelry selection & can order most…read moreanything. Super friendly staff.

My friend and I had our watch batteries replaced here. Very good prices and very fast service…read more Friendly owner. Glad I could use a locally owned business. Plus there is a decent mexican restaurant next door (LaMexicana), so go get some tacos while you wait!

These folks have been here forever and know their watches!!! I don't bother going anywhere else…read morewhen I need a watch fixed, a battery or watch band. One stop shop. Give them a try. You won't be disappointed. They have a mask policy and will not allow you inside without one. They provided me a mask so I could come in. Only half the store is open and only two people at a time are allowed in the store.

The "Watch Doctor" (as I called him) cleaned and serviced my 60-year old gold Omega automatic…read morewatch. He had to take it completely apart to do the service properly. My father gave it to me as a high school graduation gift and it hadn't been used for 40 years. He brought it back to life!

I Love how they are patient with me, I have a layaway that has been there a few months, and they do…read morenot harass me about getting it out. They are very trustworthy, I took my pandora bracelet in for repair and the y called me when they said it would be ready. I have a longstanding professional relationship with them. I really appreciate there services. I joined they recommended King Jewelers.

Dropped my items off for custom work and they kept my items for 1.5 months. After being lied to…read morerepeatedly(i actually thought they sold my items) they mailed them to me. Very poor customer service and I will NOT recommend... good luck if you do...

I went to Cinderella to have my wedding ring fixed. The owner, Nick, did such a wonderful job. The…read morediamond was loose and a prong had to be replaced. The ring now looks brand new again. The quality is amazing. Nick was such a pleasure to deal with. Extremely professional and trustworthy. I recommend Cinderella to all my friends. You won't find a more personable and honest jeweler.

Cinderella Jewelers offers the best variety of what we call "boater gold" from back home. In our…read moreculture as Chaldeans, gold is gifted for engagements, weddings, baptisms, communions, and many other special occasions. Most jewelry stores don't carry anything higher than 18K solid gold, or give you the gold weight (in grams) when purchasing pieces. This store has the most beautiful jewelry and a wide selection of bangles, earrings, baby jewelry, and full sets. They also carry a lot of gemstone and diamond jewelry in both white and yellow gold. Nick is who I work with, he is very nice and I can always expect good customer service. I've never felt cheated or given anything that wasn't exactly what he said it was. He also does custom orders, jewelry repairs, and any cleaning you need. I always look forward to going to Cinderella Jewelers and highly recommend them for your jewelry purchases.

I love Kevin's Jeweler's. The staff is kind, helpful, and very professional!…read moreI purchased several jewelry items, and I am extremely happy with my jewelry. Kevin's Jewelers is one of my favorite places to shop! The staff is as excited about jewelry as I am!!!!

I have to say 5 stars hands down bc they were so very kind when I first walked into the store! I…read morewanted to get my mother's bracelet alter to a smaller size! They understand my mother was an elderly woman who loves her bracelet (didn't matter if it was fashionable to fine jewelry) but just needed a different claps bc her disability of her fingers; she just doesn't have the fine motor skills to get her bracelet on by herself, so I got her an easier clasp to be put on and they were able to altered it promptly! They truly were sincere in hearing the sentimental story about my mother's bracelet and went all out to make sure it fit her tiny wrist and installed an easier clasps for her tiny fingers. I told them it's hard finding a genuine custom made jeweler who truly is knowledgeable, can also alter and can fix existing jewelry these days! This experience I had with them really wanted me to come back in the near future for any jewelry issues and/or wanting a new costume made jewelry (a hint for my husband to checkout for my jewelry wishlist at their location;). I highly recommend them, we need these wonderful family businesses to stay in business! I've been to other major big fine jewelry stores like Tiffany's but was never been greeted and treated as a valuable customer when I first walked into their door! They truly care for whatever your jewelry maybe! FYI they just open a new store in Farmington Hills off of orchard Lake and that's when I had the pleasure talking with the owner Kevin and Harout!

Very engaging and an extremely competent staff. Good problem solvers and exceptional in coming up…read morewith suggestions if you are stumped on what to select for your significant recipient! Low pressure with coffee and nice treats available to bide the time!! And oh, did I mention the fabulous affordable selections they have at this store? Do not buy anywhere else until you stop here to shop. They are definitely worth the drive / time here in metro Detroit.

I purchased my wedding band nearly 30 years ago @ said business…read more Recently (September 2025) the prong broke prompting me to return for repairs, while there I decided to UPGRADE my ENGAGEMENT BAND spending over $7000. Unfortunately this experience has been nothing short of a DISASTER!! The LACK OF PROFESSIONALISM & ATTENTION TO DETAIL was DISAPPOINTING. Just as I did nearly 30 years ago I also returned to the outstanding jeweler my husband purchased my beautiful princess cut 2.02 G color grade/S12 clarity diamond stone for a 2nd appraisal which included the upgraded engagement band and the new wedding band, work Michael AGNELLO signed off on and thank goodness I did. Just like anything in life a 2nd opinion, especially when a substantial cost is incurred is beneficial, this is what was discovered & what transpired THE PRINCESS CUT DIAMOND IN MY UPGRADED ENGAGEMENT BAND WAS LOOSE, THE STONE ITSELF WAS NOT CENTERED PROPERLY. THE TINGE WAS NOT MATCHED PROPERLY, WHICH EXPLAINED THE VISIBLE YELLOWING BETWEEN THE NEW WEDDING BAND IN CONTRAST WITH MY UPGRADED ENGAGEMENT BAND. BOTH OF THESE DISAPPOINTING ERRORS, LED TO ADDITIONAL EXPENSES, ESPECIALLY BECAUSE OF THE POTENTIAL RISK OF LOSING THE STONE, WHICH IS ALARMING.!!!! THE APPRAISAL(s) MICHAEL AGNELLO SIGNED OFF ON WERE INCOMPLETE, INACCURATE even worse they DID NOT REFLECT THE CORRECT NUMBER OF DIAMONDS AND THEIR VALUE, NO PHOTOS WERE INCLUDED, ADDITIONALLY BOTH HAD THE WRONG DATE/YEAR WHICH RAISES CONCERNS ABOUT ITS RELIABILITY. NO INSURANCE AGENCY WOULD FIND THIS ACCEPTABLE. WHILE AT THE 2nd APPRAISAL APPOINTMENT I CALLED MICHAEL ON HIS CELL PHONE TO ADDESS MY CONCERNS. I had his personal cell # because he phoned me when he understood my initial visit in September was nothing short of a disappointment, he advised me he doesn't like his customers to leave disappointed, this too is misleading as well because it's the end of the year and the disaster goes on While at my appointment for my 2nd appraisal I did advise Michael he was on speaker conveying my concerns. Additionally I advised I tipped the sales lady, Michael was quick to respond "my staff knows not to accept tips" he immediately asked the tipped sales lady about accepting my tip and she was heard replying "I gave it to you" This contradictory information from the owner was further misleading, along with the quality issues of the bands, the botched appraisals which causes alarm as a consumer all of which left an extremely bad impression and further illustrates the lack of professionalism of his establishment When I attempted to discuss these issues with Michael he was rude. In fact, he was telling me to relax and considering the circumstances and discovery of these errors I was and then .... HE HUNG UP ON ME!!!! I wasn't the only one listening to him as I had him on speaker so there is no way around this should he refute I've noticed on previous reviews Michael disputing they're not so unique situations similar to mine further disregarding customer service and professionalism of a business owner downplaying and dismissing their concerns as well These are facts despite whatever Michael may claim especially with the documents with his signature signing off on them. I had hoped for a professional resolution rather than being compelled to resort to social media advocacy for others who might share or face similar challenges with his business however he choose to disregard my email requesting a call instead; SILENCE IS HIS ANSWER!!!! Overall; I cannot recommend this business, it's disheartening to see a business with such a long standing reputation fails to uphold its COMMITMENT TO CUSTOMERS ONE STAR IS GENEROUS BECAUSE ZERO IS NOT AN OPTION BUYERS BEWARE AND BE SMART BEFORE OPENING UP YOUR WALLETS AND YOUR HEARTS TO BE MET WITH DISAPPOINTMENT TO THE STAFF ON SITE, BE PLEASANT AND MORE APPEALING OPPOSED TO THE SOMBER FEELING OF THE ENVIRONMENT Happy New Year!! My goal with this review is ADVOCACY for future clients so they don't find themselves in a similar situation.

I brought in a vintage ring to get appraised. The process was pretty straightforward and priced…read morefairly. The owner was very knowledgeable and personable. I would do business with him again. He seems to love what he does for a living and it shows in his personality.

Real nice couple that owns the place. I have three Omegas and brought two in for some sizing/band…read moreissues that they were able to help sort out quickly and at a reasonable rate. He's also certified for repairs on major brands so will be back to test that soon. Good pre-owned, luxury jewelry and watch selection as well (particularly Rolex and Cartier) and at fair prices.

The best service and pricing in the detroit metro area! We went to several locations for an…read moreengagement ring and by far had the best experience here. Ban was very friendly and attentive, knowledgeable, and made sure my fiance's feelings came first, yet was still honest and not afraid to offer expert opinion. She asked the right questions and let us try everything we asked for, even swapping diamonds in different settings for us to see. We ended up getting a custom band and ring set from her. Their team created a digital 3d mockup and made adjustments on request. The turnaround was very fast and they did a phenomenal job. We are very happy and had a wonderful experience here. 10/10 recommend shopping for any important pieces you may need here!

Was phenomenal , fair pricing, very helpful. They Very nice…read morejewelry from watches to rings to earrings , will be back to buy more