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    Mizz Kim's Creations

    5.0 (1 review)
    Closed 10:00 am - 5:00 pm

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    14 years ago

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    Northwest Georgia Dentistry

    Northwest Georgia Dentistry

    3.2(6 reviews)
    0.4 mi

    I was a patient here two years ago, and am local. I did not have dental insurance and I signed up…read moreand paid for the dental program that they had. This year I signed up to have dental insurance with my health insurance and I scheduled an appointment, when I went in they kindly let me know that they did not carry this dental insurance. They were nice about it and my experience with the dentist on previous appointments was good. However, today, I decided I would like to go back to this dental office and just pay out-of-pocket, so I gave them a call. Halfway through my first sentence, the receptionist rudely cut me off. The conversation went like this; "Hi, I was a patient of yours and I know that you do not carry my insurance but I" She rudely interrupts with "what insurance do you have?" I replied, Ambetter, to which she literally scoffed, repeating "ambetter?! We don't carry Ambetter, that's like Medicaid" with a complete disrespectful and elitist attitude. I said I know you do not, I literally just said that and was trying" she cuts me off again with more attitude and scoffing, by this time I am done and no longer want to even go here. I told her never mind and hung up the phone. I am sure they have caller ID. They should've returned the call and apologized. I'm trying to pay you cash. I'm not looking for handouts. I only have this insurance because my employer does not carry insurance, I don't know why rude people continue to work in customer service, but I'll be taking my services elsewhere.

    I needed to be seen by a dentist for my emergency and Dr. Henry and his staff welcomed me within…read morehours of my call and helped assess the situation. The very welcoming, professional and down to earth way of caring of Dr. Anthony Henry and his staff while I was at Northwest Georgia Dentistry was so very refreshing and instilled hope and trust in me. It greatly eased my anxiety in regard of dental procedures. I appreciated it so much that Dr. Henry and his staff took precious time out of their regular schedule to address my emergency and to listen to my concerns and answering the many questions I had. I highly recommend Dr. Henry and his staff. Looking forward in building this patient-doctor relationship. Very thankful

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    Mizz Kim's Creations - cosmetics - Updated September 2026

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