I had the BEST EXPERIENCE here at the Diamond Gallery!…read more I visited the Diamond Gallery in 06/2026 due to a loose diamond and the other diamond fell out. Luckily, I found it while cleaning, and my husband found The Diamond Gallery on Yelp. We were greeted by Brandon, who welcomed us with a level of warmth and genuine customer care. He was so friendly and welcoming. He inspected my ring within a minute with complete confidence, confirmed it my band is platinum with intact prongs, and explained they could set the loose diamond, tighten the prongs, reshape the band, and clean it for $35. I couldn't believe the pricing! I was quoted $500 at Orloff, but for only prong tightening (my diamonds were loose during that consultation). I got my ring back a few days later, and it looks absolutely flawless and I barely recognized it! It was stunning; I was so blown away by the quality of work and exceptional service that I voluntarily paid double his quoted price. I shared my experience and the incredible care I received with a few coworkers. One of them actually visited a jeweler recently and was thrilled--she said her engagement ring came back looking even better than when she first got it. My husband and I felt the same way about mine; it looked even more stunning than the day I first wore it. That's the magic of finding a master craftsman. They don't just fix a flaw, they elevate the whole piece. Thank you, Brandon!

Oh no! What could we improve?! Let's start here…read more I purchased a watch and wedding ring 7 years ago from the Diamond Gallery. Both have weathered daily wear well. Very happy with my purchase. I Left the watch and ring with them for a minor repair early in May. I told them I wanted to remove a link to resize the watchband and asked if they could refurbish the watch case. The ring was missing a tiny diamond chip. I needed the missing diamond chip replaced. June rolls around and so far I had heard nothing from anyone about any progress. 3 weeks pass before I got curious and impatient and decided to call to find out what was going on. Ken says "the diamonds are on back order and that the watch would be about $190 to repair. We didn't know if you wanted to spend that much to get the watch repaired so we didn't know what to do. Hmmm. Here's a novel idea. PICK UP A PHONE AND CALL ME ON THE NUMBER ON THE ESTIMATE! Jeez. Ask a question. You might just get an answer. It made me wonder how long my watch would have sat there if I hadn't bothered to call and check? I explained to Ken that yes, like the estimate says, repair the watch and resize the band by taking out a link. He asked if I wanted the crystal replaced. I say yes. It's not a super expensive watch but it has sentimental value and I wanted it completely repaired. Three more weeks pass and no news. No call. I call again. They say the store is closed for a week for vacation and they don't have any information on my watch or ring. But they will call me as soon as they are open again. Finally call me yesterday ( it's now mid July. It's been well over ten weeks since I dropped it off.) They ask, what are we supposed to do to the ring? I said it was supposed to get one of the diamonds replaced that is missing. He says "Oh. It looks like it's already been replaced. I guess you can pick it up tomorrow." Wife goes to pick up the watch and ring and they ask her, "Did he want the crystal replaced? It's got a couple of scratches in it." I told my wife to just pay for whatever they did and bring it home. I certainly didn't want to leave it with them again for another 10 weeks. She gets it home. I put it on only to find out they never took a link out to resize the band. Do I recommend them? Ha. This level of incompetence or complacency is really hard to find. I can understand a miscommunication. A mistake. This minor task was a train wreck from start to finish. The other funny thing? When I dropped the watch off, I asked the guy if they had a Citizen watch like mine except with a green dial face instead of the blue and he immediately said no no. I can check around but that would be pretty hard to find." As I was walking out the door, I looked to the left and in their watch display window I saw one sitting there with a green face. I just now decided to order it. On Amazon. The only assumption I can come up with, is that this is place must be just a storefront for laundering money. I can't imagine how they can stay in business with this level of customer service. I'm kidding of course, but yeah, I'm thinking I wouldn't recommend this place to my worst enemy.

Their dog was not contained, which I don't mind, unless the dog scratches up the entire side of my…read morecar trying to attack my 6 month old puppy who was in my backseat. They had zero urgency to help and seemed to blame me. We left and will never go back.

So let's talk about it …read more The previous reviews vs my experience. I know .. I know.. The last thing I ever want to do is get crystals from a place with such negative reviews - especially if the owner's spirit is allegedly not good..but my life has shifted direction and cautiously I went to visit. You know... I had a great time. Jessie was my energy guide and she helped me along to figure out what I needed. As aforementioned - it is a time of change and clarity for me so I had to get some stones .. too much foolery going about. Sigh .. $85+ later. I'm guessing who people are speaking about was the other woman who was mature in age. She didn't seem friendly at all. I don't think she even looked me in the face one time. But this review is for Jessie and the energy and knowledge she brought me. Thank you Jessie. And the other woman for helping Jessie even if you seemed not inviting. Thank you too.

Always above and beyond! Huge inventory…read more Helpful and knowledgeable staff. One stop shopping is a valuable time saver!

We briefly stopped in to check this place out... it didn't look that big from the Main Street but…read moreonce we got off the car and started walking it was pretty big inside. The young lady who was at the register was sooo cute and very helpful she told us a little about the place and offered us the carts that they have up front. She said it was so big they offered to drive around in it. They had a sign for the bathrooms which I feel is very much needed. The sprinkles turned on and caught us off guard. We were like kids laughing and running from them but it was such a hot day it was kind of fun. There was sooo much to choose from. I need to go back on a day that I have more time.

Very awesome Job, they helped me with my moms stone and came out so good. They were very helpful…read morewith the design and small details

From the owner: Monuments de Esperanza, "Etched in Time" Monument Maker in Delano. Headstones ~ Lapidas…read more Engraving and Etching. Personalized gifts for all occasions. We will help you create and personalize gifts for all occasions. Please contact us with any inquiries regarding memorializing your loved one. We take payments. We are located in Delano and will deliver to cemeteries in the surrounding counties.

Received today. The arrangement is beautiful. However, I…read morecan tell these flowers/ arrangements are a couple of days old. Some of the rose pedals have turned brown around the edges. Also, the lily's arrived in full bloom. I'm curious to see how long the bouquet will last, but it's beautiful to look at in the meantime.

Sometimes things do go wrong, when purchasing items online; but how the problem is handled will…read moretell you what companies are reputable and deserving of a second chance. The Mother's Day flower arrangement that I received on Saturday from my boys took a 'shocking' turn for the worst within 24 hours. Petals were falling everywhere and all the roses dropped abruptly. Yesterday, I did something that I don't like to do...I called the florist shop who sent out the order. The owner (Sylvia) answered the phone and listened, as I explained what had happened to the flowers. Immediately, she offered to replace the arrangement and even asked what kind of flowers I would like...both varieties and colors. I suggested...'just some roses' to refresh the arrangement'; but she insisted on making a completely new floral creation for me in the same Disney cookie jar. What arrived today was breathtaking. Now, this is customer service that is over and beyond anything that I expected. Needless to say, I called Sylvia to tell her just how pleased I was with my new Mother's Day flowers. I can definitely recommend GI Flowers & Gift Shop and their lovely manager Sylvia to all my friends and family.

Fast and friendly. My prints are not easy to capture…read more(getting them done for past jobs has taught me this). She got mine completed so quickly and it was great to get it done so I could get the rest of my chore list done.

Simply put, this is my "go to" place when I need something notarized. It's a cute little place…read moreright off of Clovis Avenue and I am always in and out in under 10 minutes.