My insurance picked this doctor for me as of January 2014 so today when I felt horrible pain and…read moreneeded to see this doctor I called and since the office was closed left a message for someone to call me back... No one did ...after an hour of waiting I called again was informed that the soonest I could be seen was 4 days from now because Doctor is overbooked. I informed the lady on the phone that I am in horrible pain and need to see the doctor today or tomorrow.... I was informed again that the doctor is not available to see me because he is over booked. I said thank u and that I will changing to a PCP. I work for a doctor and we always try to help and fit our patients in if they are in pain... This was hard to believe .... I am going to see my new PCP today....

I love the doctors at this location this is why I gave 1 star. I been with them for years, but ever…read moresince they changed to Cano and now Loyola. Its like corporate run business now , to have to call an appointment center to make appointment. It's horrible now, it was so much better when you called directly to the office, it was a better experience.

This place is a joke. Rude staff long waits. Does not keep records update. Would give them -5…read morestars if I could.

Everything, you never have the same Doctor so you never have a relationship with your Doctor…read more Then when I go there, I am on time but they are never on time, so why make appointments? When it comes to taking my Blood Pressure, I'm always correcting them on how to administer the test. Terrible!

From the owner: Now accepting new patients. We specialize in caring for older adults. Our doctors take the time to…read morelisten, understand your needs, and help you achieve your health goals. Oak Street Health is a network of primary care doctors for adults on Medicare. Book an appointment at our Garfield Ridge clinic today.

This office is beyond in terms of what they offer. I love Dr. Reynes as well as the staff…read more I love the alternatives he offers to healing as well as just simply helping one feel their best day to day. He treats health and wellness very holistically yet balances that with what's reasonable given what one may be dealing with. I like his balanced approach and thinking outside of the box. His detective skills in figuring out what one may be dealing with are also amazing. He figured out some stomach issues I was having when no one else could. Haven't had a problem sInce, for that I am forever grateful. Highly recommend!

If you want a doctor who focuses on causes instead of symptoms, who continually to researches…read morehealth, who is practical, sensible, and effective, who understands nutrition and lifestyle are key factors to health, and who takes an evidence-based approach to medicine, and if you want to take control of your health, then you may want to make an appointment with Dr. Reynes. He's an exceptionally good physician. His office provides excellent health care and service. They're responsive, and professional. They're worth their weight in gold.

Overall poor communication from staff, and Dr. Shiping Bao failed to do tissue studies for asbestos…read moreexposure. It was stressed to him that we wanted this testing specifically as my husband was a lifetime automotive mechanic.

The scientific portion of their service is adequate, however, the financial representation is…read moremisleading. I was told, repeatedly, the fee would be reimbursed under the FEMA Covid disaster program. That turned out to be untrue. Had I known that in advance, I probably would have made alternative arrangements. Instead, I'm now out $6200 with no chance of recovering those funds. Steer clear of this greed driven business.