So happy to find a dermatologist who listens and cares!…read more I was desperately seeking a second o pontoon after my concerns were blown off by a different dermatologist at a different practice. My anxiety was pretty high when I went in because of how I had been treated, so it was great to find Dr Valentin took to the time listen to all of my concerns and genuinely cared to help find a solution. Ever gone to the doctor and felt rushed because the doctor just wanted to get to their next patient? Dr. Valentin was "present" and never tried to hurry me even though I know I went over my appointment time. I left finally feeling hopeful for the first time in 10 months. The office staff was very friendly. The only reason I am not giving 5 stars is because they lost their other dermatologist who used to be there so I had to wait 5 weeks for a new patient appointment. Now that I am established with the practice, I was assured scheduling would be much faster.

The office is conveniently located off Rt 50 and I-66. The front staff was courteous and helped…read moreright away. Wait time was annoying. Waited 25 minutes past appointment time even though I arrived early. I was scheduled with a PA to remove a mole and melia. The PA was courteous. She examined the mole and reassured me it did not show signs of concern. She then recommended that I see a plastic surgeon for the mole removal. For the melia, she explained the procedure and informed me of the potential side effects. Given the information I was provided, I took her recommendation to see a plastic surgeon. I paid $80. Unaware at this time how much insurance will pay or if I'll receive a follow-up bill. Ridiculous that doctors still charge when no service is provided. I reached out to friends, who previously had a mole or melia removed, for their plastic surgeon recommendations. They all came back saying their dermatologist removed their melia or mole, and they didn't see a plastic surgeon. I reached out to my friend, who is a retired internist. He thought a dermatologist should've been able to handle this. I could go to a second dermatologist but annoyed that I'll need to take time off of work again. I understand that I don't present with an exciting case, but I shouldn't have to hop around for a mole and melia removal. And I really find it distasteful that I was still charged and insurance billed even though no service was provided.

Just completed my follow up exam with Dr. Nakib, and I have to say that she is very detail oriented…read morewith making certain the any pre-cancerous area in my skin are closely guarded and handled before there is any real trouble. Dr. Nakib and her staff are completely professional, and trust with my dermatological care.

I was charged and paid for a full body scan by Dr Nakib. She found nothing of concern, but a very…read moreshort time later, another dermatologist discovered skin cancer behind my right knee. The 2nd body scan saved my life. If I hadn't had a 2nd body scan, the end result could have been very deadly for me. Also, I felt the doctor was very casual when freezing and removing a facial spot I had identified. I thought I was going to be blinded. She seemed uninterested in my care. I will not return.

My experience with Dr.Derwae as my dermatologist has been amazing! Shes why I chose to come back…read morehere, her bedside manner is excellent. The office staff is not as responsive as some other practices, and Id say that mostly just has to do with their portal. Their office itself is clean, and was easy to find in the new building.

Stay away from this place…read more I was a patient here and when I tried to get my medical records after leaving, the staff became petty and unprofessional. The front desk kept refusing to give me my records and making up excuses about my account, violating HIPAA. My wife went in person to retrieve my records, and a front desk employee stated there is a 'parole office' in the building and she would call them. My wife is African American. It took involving the police, the Virginia Department of Health Professions and corporate to finally get my records from their operations director. Don't go here. The staff is bitter and unprofessional for no reason at all other than their personal issues.

I wish would have treated me differently after so many years. Dr. Nakib helped me with my severe…read moreeczema I think her first patient even on Dupixent. Was so thankful. I moved to Hawaii, tried to maintain online appointments, then said she basically didn't feel comfortable not being able to see me in person anymore and stopped approving Dupixent for me which was immediate and didn't even consider wheeeening me off it. Ok so now, I no longer have access to Dupixent, went into withdrawal, was sick for 3 months, eczema came back with a vengeance, couldn't eat, kidney failure, shaking, no energy, throwing up all day, thought I was dying. I couldn't hold down a drop of water, body completely shut down. HOW do you not tell someone or even know with your credentials as a doctor that this would occur? And let it happen???? It's not easy just to get another doctor and have insurance approve a specialty medication. I trusted her, I can't believe how negligent that end care was, it almost killed me. I won't ever forgive her for that. You cared about my side affects not the affects of cold turkey ones though, how foul this was as a doctor I'd be embarrassed

I was looking for a dermatologist for milia removal and also for some dry skin issues I was having…read more I scheduled an appointment and experience a painless milia removal procedure. Comparable pricing to the rest of the area potentially even a little cheaper. Dr. Nakib was very helpful and kind. I feel comfortable being in her care. I will be returning to them in the future. Also noteworthy the front desk staff was so kind and welcoming as well. I felt like I belonged even on my first visit. Thanks again!

I was seen quickly. I encountered all women which is amazing!! The nurses were great and he doctor…read morewas so nice! They made me laugh and she really listened to my concerns and made me feel validated for what I've been saying for years. She also told me if my prescriptions were too much money to get back to her on Monday and we'll work something out. I'd highly recommend and it's awesome that they are open on Saturdays for m-f workers like myself! Give them a go if you're having any kinda skin problems :)

I've been a patient of Dr. A's for a few years but the last two times I've had an appointment, I've…read morehad to wait close to an hour to see her. After waiting nearly 45 minutes in one of the rooms at my last appt, I walked up to the front desk and asked how much longer it would be. The woman was rude and did not offer any sort of apology or explanation. FINALLY Dr. A came back and made a joke along the lines of "I decided to show up to work today!" At that point I wasn't in the mood for a joke as I was running late for something else I needed to do. The front desk is difficult to get in touch with as well and will put you on hold without even bothering to ask or let you know. You'll just start hearing hold music out of nowhere. I'll be switching docs when it's time for my next refill. Can't deal with this office anymore.

I've been coming to this clinic for about two months now, and I only have positive things to say!…read more I had a horrible break out a few months ago, and the products my old dermatologist not only didn't help me, but left me with dry, even more acne prone skin!! I was mortified! But lo and behold, I found this clinic that must have been sent from the heavens, because after being tossed around from doctor to doctor, they're the only ones who have been able to clear my skin! One of the things to keep in mind is that because this clinic is mostly for cosmetic procedures, they do not accept insurance. I must admit, I was a little bit skeptical when they said they don't accept insurance, but I'm so glad I gave them a try or else I would've missed this gem. Every penny I paid had been worth it. I was assessed by Dr. Hayre (the dermatologist), and she prescribed me some topicals as well as an oral medication. She also recommended I do isolaz once a week, which I have been doing regularly. Ratana does my isolaz treatments each week, and she is fantastic! I always look forward to the appointments with her, she's so fun to talk to and is super gentle with the treatment and the extractions (which usually hurt so bad!!). I also have to thank them for being so accommodating toward me. My job is very hectic and sometimes I end up having to stay longer than expected, which makes it hard for me to make it to appointments on time sometimes. Every time this has happened the front desk has been nothing but patient and work hard to make sure that I can make it. They're amazing! Bottom line: if you want amazing skin, COME HERE!

Is it possible to give zero rating? Referred by another…read moreAesthetic operation.. thought this was a real doctor. On-Chat Bot not able to give price range - make an appt. But Id already made an appt., or so i'd thought. Was offered appointment on Wed. morning - pay $125 for consult, of which only $50 can go for a skin product or procedure; told maybe a procedure could even be done same day. Okay! ready for that with some questions. Showed up early to fill out paperwork and pay, credit card in hand, & had emailed them ahead (now they are claiming they notified me ahead of time that doc. was not in on Weds., but then then their internet was down yeah) only to be told doc. is never in on Wednesdays. Well, then why was i offered that appt. on Wed. morning? Total BS. Receptionist is having is conversation in back room in Spanish. Receptionist looks a lot like the on-line photo of the doc. Just say'n. Total BS. Something fishy going on. Hay, I'm in a business where clients are "no shows", so I totally get it, but do you really think I am confident in these people sticking needles into my face?

I have been getting hydrafacials here for the past five months with Aqsa and Venera and am…read moreconfident to review this skincare clinic now. It is located in an office building compound in Reston. There are two treatment rooms and a waiting area + checkout counter. Bathroom is outside the door but is maintained well and clean whenever I am there. They also have some skincare products for sale. The owner Venera is always patient to answer all my questions and concerns I have. Their extractions are top notch and I always leave the clinic with clean pores and glowy skin. I religiously take care of my skin at home so this is a monthly treat. I normally ask for microdermabrasion along with hydrafacial. Price is reasonable if you buy package deal. The only thing I wish they do differently is to cleanse the face with makeup remover gel/lotion of some sort before going straight for hydrafacial device. It seems a lot of people go there for laser hair removal too. I plan to try that one day.

Love this place! Staff is wonderful. Very fancy. Trying to convince my other family members to come…read morehere since we are obsessed with facials. Highly reccomend.. pricey but it's important to invest in your skin!

I saw Dr. Nims back in 2019 before moving (military spouse) and she gave me great advice that I…read moreused to keep up with my own mole checks through the next few years and derms. When I moved back in late 2023 I went back to her and got the same great care, very thorough explanations, and never felt rushed while asking questions/expressing concerns. I have a family history of melanoma so visits for me are quite regular. I've had 2 biopsies here and 1 removal. Compared to the other places I've had biopsies/removals I'd say they're on par. HOWEVER I did have a poor experience with a newer nurse(? I'm not sure of their titles) where he told me VERY wrong biopsy wound care instructions. I argued it for a minute but he assured me I was wrong, and so I just let it go for the moment. After finishing up I got in my car and on my phone and confirmed with both the AAD *and* the office's own website that I was right, so I went back and asked to speak to someone. I explained, they apologized profusely and said he'd be getting more training, and that was the end of it. I do hope no one else had to deal with that. In terms of surgery and follow ups, I like them! Sometimes it takes more than average local anesthesia for me and they definitely listened instead of dismissing me. When my dad went he had no complaints and when his surgery site ended up infected they were quick to get antibiotics to him (both oral and topical). For my own wound care follow up it was always quick and to the point but I still was able to ask questions if I had them. I do wish the front desk was a bit better about scheduling and what they say to each other though. I always feel like there's confusion when scheduling, and I'm never quite sure if I'll get a confirmation or any kind of automated reminder of an appointment. Plus it always seems hit or miss if I'm going to get an answer on the phone (example: I've called twice today during business hours and it just rings until it hangs up on me. no 'we're closed for the upcoming holiday in 3 days', no 'leave a message', just hangs up). I've also caught them talking about "how sad" a patient's situation was. When I heard it I wasn't the only one in the lobby but I was sitting furthest away, so I just walked up and asked a question to get them off the subject all together. Small ask, I do wish they had a more up to date website. It isn't well done and feels at least a decade old. From the looks of their back office they're still updating from paper files to electronic too. But not a complaint, I've never had any kind of issues with them and billing/Tricare! Though their invoice system does take quite a while to give me a detailed invoice (weeks??) which is tough for my FSA. So overall, a good clinic with good doctors/surgeons! Kind of rough everywhere else though.

Stay away from this place. My husband is currently in the hospital with an IV antibiotics after MOH…read moresurgery this past Wednesday. They botched his surgery on his face for skin cancer removal. Less than 24 hours later we were at the emergency room we are on Day 3 now and all doctors who are currently treating him could not believe how any doctor could be this BAD!!!! We are a military family referral to this place. I have submitted a petition to tricare to remove them from approved provider.

Neela's knowledge and professionalism are a pleasure to experience. Very reassuring to know you…read moreare being advised on the best treatments for your skin with a future plan to ensure desired results. Thank you!

Joy is truly INCREDIBLE!! I've been seeing her over a year now and the transformation she has done…read morefor my face is noticeably different! ALL of her advice whether it's related to adjustment to my daily skin care regiment or recommended new products and treatments have all attributed to keeping my skin healthy, vibrant, and glowing!

"If you have a Tricare referral, I recommend you request a different office…read more The care I received from Dr Nim was very good. But, when I gave my tricare prime information, I explained they needed to use my wife's (active duty sponsor) benefits number instead of my retiree number. I've called and was put on hold 5 times and had a person answer and immediately hang up (Angela?). Their billing is done elsewhere. I've call Texas and California and sent mail to Baltimore. Not sure I can do much more from my end to make sure they get paid."

When I schedule an Appointment at a given date and time I expect to be seen on time. If I am late…read moreor cancel I am charged a fee. If you are late maybe I will invoice you for my time wasted in the "waiting" room. What is an acceptable grace period? On time mean on time! Other than that I have nothing else to comment on as of yet. Reduced from 2 to 1 due to additional waiting appointment 45 minutes behind schedule and counting.