Rose Caudle at Mattress depot USA in Kennewick. Washington, is a great place to shop for your…read morebedding needs. I refer my friend to that store and to Rose Caudle as with what I did this weekend with a good friend whom recently relocated back to the pendleton oregon. While it's a 140-mile round trip, the service recieved are well worth the trip. My friend purchased a new Queen mattress set this weekend. It was the knowledge of Rose that made that sale and why I have been a customer of hers for over 30 years. My wife and I are looking at upgrading our bed again and look forward to working with Rose. And mattress depot

I was able to exchange a medium mattress to a firm mattress and non-adjustable legs that did not…read morefit my needs after a month of having it. I had both David and Joshua as salesmen who tried their best to get satisfaction and to get the best value from their selection of mattresses in the store. Thank you, Brenda A.

When I bought the new mattress from them, they agreed to haul away my old mattress. They got all…read morejudgey and said they didn't have to take away my mattress because it was dirty and in terrible condition. Why do you think I was getting a new mattress, Chief? Anyway, they refused and now I must find a way to get it out of my front yard. There's no telling what they'll refuse to do on your contract. If you go in there to buy a bed be aware that your old bed must pass their inspection or you will still own it.

Vance and Andrea are AMAZING!! We had an awesome experience and definitely recommend Mattress Firm…read morein Richland!!

Vance, was great! Honestly, made the experience very easy & was not pushy. Asked what we were…read morelooking for and helped us find just that! Our new mattresses are on their way & I can't wait to get some better sleep! Thank you!

My husband threw out his back and I had to go to the Mattress store by myself to get our new…read moremattress. My plan was to go in, look around, take a couple pics, and then go home tell my husband delivery was 6-8 weeks out so we could just order one online. But to my surprise Chris was super helpful and knowledgeable. He was patient and answered not only all my questions, but those of my husband who was FaceTiming me during the process. We were able to select an amazing mattress within our budget AND was able to pick it up and bring it home same day. Chris took all the anxiety out of the process for me, it was quick and and made it super easy!!!

Great mattress store, they were very helpful. I would definitely recommend this store for all…read moreyou're mattress needs!

Mike was great with our mattress purchase. Second purchase with mike we have made this year. Great…read moreguy and not pushy at all. Thanks Mike. Definitely coming back in the future.

Beavers is a fantastic store, pricing is competitive similarly priced to the big chains which carry…read morelower quality goods. I picked up a sectional for the living room and an office chair for the home office. Jacob helped me with everything!

my boyfriend and i recently moved to tri cities and at first we were hesitant on buying a couch…read morebecause we knew how expensive it could be but the owner was extremely helpful on showing us different couches at different prices and even showed us payment plans ! needless to say we found our dream couch and when we came back to pick it up the owner and his son without asking just started loading the couch up for us! they were extremely helpful and kind here! Also they have the best smelling candles and they are handmade by his grandma , we grabbed a pumpkin one and our apartment smells amazing! they also have paintings and knick knacks around the store , i found this beautiful blue glass butterfly on display , definitely took that home too! Such a nice and kind environment , this is why i love small family owned businesses definitely coming here when we need more furniture!!

I have worked with Robert and Brandon the manager and assistant manager of this location for a few…read moreyears they have always given me great service, great mattress information, and great value every time I have shopped with them. Their associates have always been great to work with and this last time I worked with them there newer associate also named Brandon helped me and my wife find the perfect bed for our guest bedroom. I highly recomend their store to any others in our area.

I bought an adjustable bed. It was the floor model in July. January it broke. They gave me an older…read moremodel than I bought. The motor went out. It hasn't even been a year. The store referred me to Guardian Warranty who doesn't ever answer. It's always closed. They gave a website and so I emailed them. Of course they haven't replied. Do yourself a favor and stay away from this place.

Thank you April at Ashleys future store for helping us with our issues having to deal with the…read morecoffee table and delivery team. Your team is amazing, we appreciate the efforts in fixing our issues and making things right. I recommend giving this store a look into, they have been so helpful and very family friendly:)

I felt like I was bombarded by several sales people while visiting their store. We are fine with…read moreone person saying hi and checking in, but it seems like it's a bit cutthroat over there where everyone is trying to step on everyone else's toes. Prices were too high, they wouldn't match their online price, lots of options tho, but we ended up buying our stuff next door.

My husband and I purchased a cream colored sectional from Macy's and bought the extended warranty…read more We noticed they used different leather on parts of our furniture. We hadn't even had it a month and one of the seat started separating on the leather. I called someone out three times and they would not do anything. Do not buy furniture from Macy's! We paid over $5,000 dollars and what a waste!

It was good the lady that did my hair was very nice and did it very well I didn't catch her name…read morebut she started in October and had blond almost white hair and did goats in 4-h. She is a very good hair stylist and hope she gets more compliments in the future.

We recently went looking for new bedroom furniture and stopped by a few local places.. Surprised…read morethat we found something we both agreed on at Mor Furniture.. The staff checked in on us a few times and was extremely friendly but we really just were looking and not ready to buy. We snapped a few photos of a couple items and went home.. The bedroom set we liked was on sale so I called back and spoke to someone who also was extremely polite and friendly just asking how long the sale was going on for. We decided to pull the trigger and go into the store Monday just a couple days after finding something we liked. The salesman who helped us this round also was extremely polite and friendly and made the entire transaction a breeze. We ended up buying a kitchen table and chairs along with our bedroom set as it was on sales and we just couldn't pass it up. Lead times on the bed set was great we've already confirmed that we can pick up this Sunday so we just waited 6 days for it to arrive. (we choose to pick it up ourselves because I'd like to save that hefty $350 delivery and set up fee) Our table and chairs before we purchased it we knew it was going to be 3-5 weeks for that to arrive which knowing that and not in dire need of it anytime soon is totally okay.. All in all we'll be back in a few months to buy more furniture as our experience has been nothing but positive thus far.

Psycho greasy manager! So I'm staying at an extended stay…read moreright next to this mor. I'm walking my dog along the outside edge of the parking lot and the manager comes out of the building, walks all the way up to me and starts yelling at me that I let my dog poop without picking it up. she had only pee'd, so i invited him to go look for the dog poop with me! this made him more upset and he started yelling about private property (the grass between the sidewalk and the outside edge of the parking lot is not private). we finally see that there was never any poop, but alas he becomes angrier still and tells me im banned and threatens to call the cops. absolute loser behaviour. (ps) i never see any business there and a lot of the parking lot is littered with their own warehouse trash

Paul was awesome! Very helpful, great attitude, and awesome to interface with. I came in right at…read more6:00 am at opening and he was upbeat and ready and willing to help.

We had a last minute problem with our flooring renovation. We called to ask for help, and decided…read moreto come in to the store. By the time we came in, Jay already knew about our call, even though we hadn't spoken with him directly, and had been researching options to help us solve our issue. Candis helped us get squared away with a new order, and gave us some helpful tips for later renovations. I don't think I've ever been to any store of any kind where I received this level of attention and service, they truly got involved and helped us. This Home Depot is where we will go for every last detail of our home improvement for as long as we live here. That was awesome!