Good cleans. Though a bit upsetting. Dropped car odd for a Detail. I would give the Detail 3.5/5…read morestars. I wasn't expecting to pick up my car until 6 before they close n after I am off of work. But get a call in the middle of work meetings at 1 come get your car we r closing or we can leave your keys in your car" Wtf. Closing for the day. Why would they even do that. If they weren't rising I think my Detailing would of been nicer. Won't do a detail there again but maybe a normal wash.

Really disappointed in WASHWORKS Car Wash. I've been a Customer for almost 15 years. But after…read moreyesterday, I'm done. In the morning I brought in my Wife's Cadillac. I was overall pleased, but had the detailer, Trevor, clear the glaze/haze off the windshield. He did it without issue and I left to go home to get my Tahoe. When I returned, I was greeted by Brandon. He made a big point to me that he is now the new site manager. He tried to upsell me on the wash level I had chosen. I explained why I did not feel I need it. He agreed & they started my wash. When I was summoned to inspect my car, I saw the exact same glaze/haze on my windshield. I pointed it out the detailer. When he started to address it, Brandon came running out asking what was he doing? I explained that the windshield was not clean. Brandon then told me that I needed to buy the higher level car wash to get the kind of service I was expecting. I was shocked! I asked him if a clean windshield was too much to ask for. He said that it was clean enough, but that if I wanted it done right, I needed to buy the highest level car wash. He said he only wants Customers that are willing to spend more & take care of his staff. i asked him if he was willing to lose Customers like me with almost 15 years of history? He said he was fine with having only Customers that were interested in taking care of his people. So to recap, I went to a car wash that I have been loyal to for almost 15 years. I paid for a wash package that included cleaning the windows. When I asked the person that told me the vehicle was ready to actually clean the windshield, the site manager told me I was not entitled to that. And that I needed to step up to the top tier car wash if I want my vehicle actually clean. So now I'm looking for a new place to have my cars cleaned.

Bizarre. First time…read moreI came here a man ran to the kiosk asking me to buy the premium wash and buy one get one. Decent wash. $30 for two. Today I arrived and it was a ghost town. I waited 10 minutes for an attendant. He was in the office with his back turned to me playing with a thermos cooler. He finally noticed me and seemed very disturbed that he had me there. He was agitated giving me "move forward" gestures to guide me into the wash. And rolled his eyes. I would have preferred no interaction with this person. The wash left soap all over my car and left half of it dirty. Bizarre.

I brought a membership package and the very first time I went through the car wash soap was left…read moreall over the front of my car. I had to run through the wash again so it could be rinsed off. No tire shine was applied even though it was included in my package. The manager informed me that it happens SOMETIMES because the tire shine application device has to be aligned "just right" with the tires. Well, I have used this wash several times since then and still NO TIRE SHINE being applied. I have sent a couple of emails to Home Run on their website addressing this issue and have gotten NO RESPONSE which is VERY POOR CUSTOMER SERVICE. I am quite dissatisfied with this car wash facility at Macland Road and will be cancelling my membership. I do not recommend them. : (

This was absolute the most detailed hand car wash I have ever had. For the price of $50 they spent…read moreover a half hour washing and cleaning both the exterior and interior of my 2023 Genesis GV 70. When they had finished it looked like a brand new car. The 3 ladies were perfectionists and wonderful. They have a little area to sit while you wait with some very nice Mexican music playing. The only drawback was when I arrived there were 3 other cars in front of me and I had to wait about 45 minutes before they were able to work on my car. But to see how beautiful my car looked it was worth the wait.

I called ahead of time and asked how much a wash is. The lady on the phone said 35 for a small car…read more I get to the shop to double check and make sure, now they are telling me 40$. When I asked why they said it's "dirty". But that's why you take your car to a car wash right? When it's dirty. I didn't know it was a different price when a car is "excessively dirty" which my car wasn't. I did pay the price because a bird has been pooping on my car and I was ready to stop looking at it. When I got my car back everything looked pretty good. But..... there was bird poop on my car. I feel like if you wanna make sure you get me to pay extra then make sure at least the exterior is completely clean. Other than that they did a good job.

This is a supplement to my 4/5/24 review. Called the owner…read moreand he explained that the charge of $10 was a pending charge and the final charge would be $3.00 and would be posted to my account. He was correct and very interested in Customer Service!! He was correct so don't be alarmed if you get a pending charge that exceeds the $3.00!!! John P

Contacted Management about a problem of being charged twice for one wash. Never received a return…read morecall or contact. Hope no one has a serious problem with this business. I'll seek service somewhere else in the future.

If you want to get a great car wash and not spend a fortune, Tidal Wave Auto Spa is the place to…read morego. The experience I had to today is a testimony to their personnel going the extra mile for their customers. I inadvertently ran my car's battery down while I painstakingly detailed the inside of my car. Brandon, the assistant manager, heard of my demise and offered to "jump" my battery. Within minutes I was on my way. Please consider Tidal Wave Auto Spa the next time you are choosing a car wash.

I have to give them a 5 star review. The car wash itself was pretty standard but added a final step…read morein the end to dry the car instead of just the fans that most services have. This made cleanup faster. Standard lots equipped with towels, car cleaner fluid and towels made it an easy experience. There is a little stand offering fresh towels so you don't have to use someone else's dirty seconds!! Even better than this was the customer services. They were nice and they were so fast. Very helpful and made it an easy experience. Also a great value considering the quality of service you get.

This hard working crew turned my filthy car into a sparkling gem. They took time to scrub all the…read morecrevices, polished and shampooed, and dig it in a couple hours. Their price was so reasonable. Make sure you tip them!!!

Fast place to get your car cleaned if you do not want to do it yourself. By the time you put…read morequarters into the self car wash machine, and you finnish washing your car yourself, you already have used up an entire roll of quarters. My husband has been taking our cars here many years and they used to do a good job. This time I should have done it myself for $36.40. I had wiped off the dead leaf dust between the hood and the windshield vipers, so I expected them to wipe a bit more, with a wet towel to make it clean. And another thing, inside both of my front doors were some dark marks that came off with a cleaner. NOT worth the money ey this time.

Ive had a membership here for like 5 years now. Since being a member I have seen them add…read moreadditional features. The price has gone up and down but always cheaper than other car washes in the area that offer less features. Staff is always friendly. They have strong vacuums, clothes and all purpose cleaner and window cleaner. You can add air to your tires and have carpet cleaning and washing stations.

Jacob answered all my questions and helped me tremendously! I was able to wash the top of my car…read moreand get my car as clean as able. Many many Thanks Jacob

I came for the 1st time today! Satisfied. I drove past it because it's small. I called ahead and…read morethere wasn't a wait. No menu of services. I was told a $25 or $40 wash. I picked $40 and car was cleaned in 15-20 min. Their crew was efficient. They accepted credit card. The waiting area is air conditioned. I was happy and would return. I would suggest having a menu of services posted somewhere and prices. They missed my windshield but not crying about that. Friendly front desk.

Honestly just left here, the first car wash for my new Macan. I've only had the car 2 weeks. Very…read moredisappointed, left with scratches & chips I didn't have coming in! Very disappointing experience because I was recommended here by someone. Do not recommend especially if you have a new car :(. I prob would have been better off going through the drive through car wash!!