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    Mission Bank

    4.0 (8 reviews)
    Open 10:00 am - 4:00 pm

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    Personal banking

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    U.S. Bank Branch

    U.S. Bank Branch

    (12 reviews)

    I usually pass this bank but never went because I usually go to another branch. Today, I stopped by…read morebecause the other said branch is having issues with their vault to be opened around 2pm and the manager is not even sure. I came to cash a check. And the teller who helped me was all smiles and asked appropriate questions. There was no line so I was in and out. This bank has a lot of tellers - maybe 13 to 15. Enough tables to accommodate client with their needs with no privacy though and no bankers/employees around. There are like 3 ATMs outside and 1 inside. I didn't see any security guard around the premises.

    The Worst Banking Experience of My Life…read more On 09/05/2025, I deposited my paycheck into this bank's ATM. This was only my second paycheck from a new job. The first time I deposited a check here, the bank released a portion immediately and the rest the next day completely reasonable. But with my second paycheck? Not a single dollar was available. Instead, the bank put the entire check on hold for 10 days, leaving me completely unable to access the money I had earned. I am a single mother raising three children. At the time of this deposit, I had less than $25 in my account. My paycheck is not just money it is food for my kids, gas to get them to school, and the essentials that keep our lives running. By locking away my money for ten days, this bank forced my family into survival mode. I called customer service in tears, begging for even a small portion of my own money to be released so I could buy groceries and gas. I explained my reality: I live paycheck to paycheck, I have children who depend on me, and this decision was leaving us stranded. Their response? Cold and dismissive: "I'm sorry, there's nothing we can do." No help. No humanity. I called my local branch and was promised that a manager would call me back. That call never came. No accountability, no follow-up, no concern for the fact that a family was struggling because of their rigid policies. I had to borrow money from my sister just to survive. My children and I had to eat whatever I could find in our pantry and fridge. Meanwhile, the money I had worked for my own paycheck sits untouchable in this bank. This is not "policy." This is cruelty. A 10-day hold on a paycheck is outrageous. Refusing to release even a portion of those funds is inexcusable. Ignoring a desperate customer especially a single mother trying to feed her children is heartless. This experience was humiliating, stressful, and completely unacceptable. It has been, without question, the worst banking experience of my life. This bank showed no empathy, no flexibility, and no care for the human consequences of its actions. To anyone reading this: if you live paycheck to paycheck, if you are a parent providing for your children, be warned. This bank will hold your money hostage, leave you stranded, and ignore your pleas for help. To the leadership of this bank: your policies do not just affect numbers on a screen they affect real human lives. In this case, your actions caused a single mother and three children to go hungry and struggle for more than a week. That is shameful. I demand that this bank change its policies immediately. Families should never be left without food, gas, or essentials because a bank refuses to release a paycheck. If you fail to act, regulators and consumer protection agencies should step in to protect working families from this kind of inhumane treatment. This review is not just a complaint it is a warning. Customers deserve better. Families deserve better. And I will never stay silent about how this bank treated me.

    Chase Bank - Love this old Home Savings art.

    Chase Bank

    (43 reviews)

    Excellent customer service always feel welcome and they always answer all my questions.read more

    The security guard informed me that the Brinks truck would be blocking the drive-up ATM for quite…read moresome time. I then parked closest to to the walk-up ATM. When I finished my transaction, I discovered that the vehicle parked next to mine was so close to my driver's side door that I could not enter my car without risking significant damage to both vehicles. I am disabled and the disabled parking was further away from the walk-up ATM so I decided to park in the parking spot closest to the ATM. Although both vehicles were parked within the designated lines, the parking spaces are extremely small, and the proximity made it impossible for me to safely access my car. The security guard told me that the car belonged to an employee of the bank. Because I needed to leave promptly, I asked the security guard if the owner vehicle could be contacted and asked to move her car. Although the Chase bank employee knew I was disabled she stated that did not have to move her car until 8:50am. At that time, it was approximately 8:33am, and I was effectively unable to access my vehicle. I informed the security guard that I was disabled and having to wait was unreasonable. The issue wasn't that fact that I was not in a disabled parking spot as those were further away from the ATM. The issue is the small regular parking spaces and the lack of empathy and customer service shown to me as a customer of Chase bank. I found this response both frustrating and unprofessional. As a customer, I should not be placed in a position where I cannot safely access my own vehicle, nor should I be told that assistance would not be provided for nearly 20 minutes.

    Mission Bank - banks - Updated May 2026

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