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    Mission Adventure

    5.0 (1 review)
    Closed 9:00 am - 5:00 pm

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    5 months ago

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    Honda Kawasaki KTM of Modesto

    Honda Kawasaki KTM of Modesto

    4.0
    (75 reviews)
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    I'm going to be honest, I've been casual yet consistent friends with the owner Matt since he owned…read morehis small suspension shop BOSS years ago, so we all were really psyched when he purchased the KTM dealer. Matt and his crew are excellent, very knowledgeable, the shop is spotless and laid out really well, with a good selection of essential parts and gear. I've used their service department as well for my KTM and these guys are all pros. I can't recommend the shop enough, a good KTM dealer is almost impossible to find, I go out of my way to support local businesses, and I know the owner personally. (He really is a fantastic guy, kind and generous) My only * is that is that I would like to see more mask use and hand sanitizer because I am an RN and I care about these folks.

    This had to be Chris's first job working with the public because the customer service experience…read moremissed a basic principle. I've never been in an establishment where the customer standing at the check-in/check-out counter was put on hold simply because the service desk phone rang. The person who took the time to come into your business deserves your full attention until their transaction is complete. If the phone rings, politely place the caller on hold and finish helping the customer who is already in front of you. This isn't my first visit to HK-KTM, and my previous experiences have been much better, so I'm not going to judge the entire business based on one interaction. I'm chalking this up to a new employee who hasn't yet learned that great customer service starts with taking care of the customer who's standing right in front of you. A little coaching on customer service etiquette would go a long way. "RA" welcomes you!

    Mission Adventure - motorcycledealers - Updated July 2026

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