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Miss Mel Designs

5.0 (1 review)
Open • 9:00 am - 5:00 pm
Updated 1 month ago

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11 months ago

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The Beauty Loj at Norm's - Text between Sarah and I

The Beauty Loj at Norm's

3.5(15 reviews)
0.4 km
•$$

I had a very disappointing experience and would strongly caution against booking this salon…read more I reached out on December 2nd to book a hair styling appointment for December 13th at 12:30 PM for a 3 PM wedding. Sarah handled the call and emphasized that I needed to "actually show up," as she would be coming in specifically for this appointment. While that comment felt odd, I agreed because I really needed reliable styling for a wedding. After the call, I sent a follow up text to confirm the appointment, which she confirmed. The day before the appointment, while already traveling to the area, I sent a courtesy text asking whether a wash was included. Only then did she respond with, "So glad you texted me," and informed me she could no longer do the appointment at 12:30 PM and instead asked to move it to 9 AM. That was not possible for me, as I already had another appointment at that time. This change was communicated less than 24 hours before the appointment, and only because I proactively reached out. After I explained that I could not move the time and that this was for a wedding, I received no response at all. By that point, all other salons and stylists in the area were fully booked, leaving me in an extremely stressful position. I understand that things come up, but for event services, especially weddings, clear communication, reliability, and follow through are essential. The lack of advance notice and complete lack of follow-up made this experience incredibly frustrating. I would not recommend booking if you need dependability.

I got married at Golden Arrow Resort and chose Sarah because they referred her. I live 4+ hours…read moreaway I was highly reliant on their referrals. Immediately there were red flags. When I needed questions answered she was barely responsive. I would have to text multiple times to get the simplest answer (e.g What time do you need to start? Can you recommend extensions? Standard questions. I'm still waiting to hear back about extensions, btw,) but I digress. In planning a wedding, you have to pick your battles, so I gave her a pass for being non responsive. I gave her a pass when she was 30 minutes late. I gave her a pass when she forgot tools she promised to bring. I even gave her a pass when she charged me $100 MORE to clip in a few extensions. (The irony being how many times I asked about extensions & how that would've been a great opportunity for her to say she would charge me an additional $100 on top of the already $125 to clip in a few extensions...Especially when my hair was down and took her less time than anyone else's hair,) yet, this gross lack of transparency is not even the reason for this review. THIS is why I would never ever recommend her. First, my hair looked NOTHING like the picture I showed her. Not even close. It was over sprayed, matted down, & the curl was coming out within MINUTES. When I got my dress on, looked in the mirror & saw how half of my hair was straight & half was curled, she had already left. She couldn't even wait until my dress was on. She had JUST finished. My bridesmaids & photographer were texting & calling her over & over to come back. She had to still be close. They called from their phones, from my phone. Didn't matter. She never responded. I'M STILL WAITING on that response. My Wedding was in September. It's December. I assumed I'd hear something. An excuse, an apology, an offer for a refund. Something. Anything. I've gotten nothing. The worst part is, since we all had to run around & try to find a way to fix my hair we were so late that pictures had to be bumped to cocktail hour which I had promised our whole party we wouldn't miss. On top of that, no one could fix what she did so my hair looks horrible in all my wedding photos. So, she botched my hair, caused me a ton of anxiety, & screwed up a timeline I had nailed down for a year, all because she didn't give a sh*t about me on my wedding day. So, here's me not giving a sh*t that this review will effect her business. Brides. Go somewhere else. Anywhere else. She's unresponsive, shady, lacks talent, and morals. And if Golden Arrow still has her on their referrals list, remind them of how poorly she treated me and my loved ones on my wedding day.

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The Beauty Loj at Norm's - Text between Sarah and I

Text between Sarah and I

The Beauty Loj at Norm's - Wedding Hair!

Wedding Hair!

The Beauty Loj at Norm's - Wedding Up do!

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Wedding Up do!

ONE Med Spa - ONE Med Spa is still the Original and #1 Sunless Tanning Location in Plattsburgh NY. Offering the best results in a clean environment

ONE Med Spa

1.0(3 reviews)
59.5 km
•$$

Currently in talks with the Better Business Bureau about this place. The obnoxious receptionist…read morethreatened to call the police if I couldn't pay entirely on my CC when I had bought half cash and half CC. Every business takes cash as payment, but she couldn't figure out how to use the register. Was NASTY and RUDE the whole time I was there and spooked the other girl, so my procedure was messed up. I had to get it redone. This receptionist gets up from behind her desk and physically pushed me out a door I was leaving. She also became profane and I was scared she was going to get violent so I left. IDK how this person has a job. They knew I had just lost my mother, yet she became quite unhinged and sent the police to my house where we are grieving, instead of just sending a letter discharging me as a patient. I decided not to press charges. Management did not offer any compensation for my messed up procedure.

Unprofessional and uncaring. I am not even sure how this place is still open. I went one time for a…read moretreatment. Drove an hour to get to the appointment, using precious vacation time from work to get there. When I arrived, I was told that the woman that would be helping me had a headache and wouldn't be able to see me. I explained how I had to leave work early to be on time for my appointment and they told me they were sorry but there was nothing they would do to help me. Knowing that I was coming from so far away, you would think they would call to cancel the appointment, but that was not the case. They then scheduled another appointment, and expected me once again to use my limited vacation time to get to the appointment. I will not be returning.

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ONE Med Spa - Become a ONE Rewards Member and earn rewards on every dollar you spend at ONE Med Spa. Redeem those rewards for more services!

Become a ONE Rewards Member and earn rewards on every dollar you spend at ONE Med Spa. Redeem those rewards for more services!

ONE Med Spa - Attend one of our FREE Make-Up Technique Classes. Taught by MAC Cosmetics trained Make-Up Artist, Andrew James.

Attend one of our FREE Make-Up Technique Classes. Taught by MAC Cosmetics trained Make-Up Artist, Andrew James.

ONE Med Spa - Andrea Langlois  is a Licensed Esthetician with 6 years of Esthetic Experience and 4 years experience with Laser Treatments.

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Andrea Langlois is a Licensed Esthetician with 6 years of Esthetic Experience and 4 years experience with Laser Treatments.

Radiance Medical Aesthetics and Wellness Spa - medical spa

Radiance Medical Aesthetics and Wellness Spa

5.0(4 reviews)
71.5 km

The utmost caution was used by the doctor and all of her staff during my visit. Dr Parker wore an…read moreN95 mask during our consult and treatment, keeping both her and I safe. The Doctor explained each treatment throughly, and made almost painless injections due to her steady hand and perfect placement. This was my first visit and I'm very impressed. At my previous Medical Spa, I would see the doctor very rarely, almost always being treated by a technician. Being treated by the doctor directly, in a calm, non-rushed manner was fantastic. The results are just what I was hoping for.

Dr. Parker is wonderful. She was welcoming and kind when I arrived in the exam room. She was very…read morethorough in her consult with me. She took a lot of time to help me understand the procedure and allowed me time to ask all of my questions. I really appreciated her patience and diligence in educating me on the procedure. I highly recommend going to see Dr. Parker. In addition, I have visited the spa for both facial and laser hair treatment with Autumn. Autumn is lovely. She also thoroughly explains procedures and answers questions with grace. She is also excellent at creating a calm and tranquil environment during her treatments. Overall, I highly recommend Radiance Medical Aesthetics and Wellness Spa. Such a wonderful staff- from the front desk to the esthetician to Dr. Parker.

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Radiance Medical Aesthetics and Wellness Spa - Physician and owner of radiance medical spa Dr. Parker

Physician and owner of radiance medical spa Dr. Parker

Radiance Medical Aesthetics and Wellness Spa - Follow us on instagram @radiancevt

Follow us on instagram @radiancevt

Radiance Medical Aesthetics and Wellness Spa - Licensed permanent cosmetics professional tattooist Irina

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Licensed permanent cosmetics professional tattooist Irina

The Spa - Relax in a Salt Room Session

The Spa

4.3(51 reviews)
1.2 km
•$$$

RIP my spine forever...my posture is terrible, I don't stretch, I have anxiety that manifests…read morephysically in my neck and shoulders, and am truly a massage therapist's DELIGHT! Lucky for me, Katie at the Mirror Lake Inn spa grabbed her hot stones and got to WORK. The 80 minute massage I experienced was truly next level relaxation. I made the appointment for a Friday one week before, and was so excited to get in. The spa itself is gorgeous, though a huge bummer that the sauna and locker room aren't accessible at this time due to COVID. I took a walk through and had envy for everyone who got to enjoy that level of LAVISH. Still 5 stars even though I didn't get the full experience. Staff was fantastic and you can't beat the location. This is the biggest, splurgiest "treat yo self" I'll do all year, as an 80 minute hot stone massage ran me more than $200 with tip. She's not cheap but I will continue to rationalize this experience in my head as 100000% worth it. The need to not pay attention to anything but my back feeling better for an hour was a gift only $200 can buy. This business page is confusing and the photos are more indicative of the INN then the spa. I stayed at the next door high peaks resort and did a service here, and you do not have the stay at the inn to enjoy the spa. Happy relaxing and thank you to Katie and the team at the spa for such an awesome experience!

Disclaimer first - I did not experience the spa, just the Inn. The Inn is spectacular. We were…read morehere for two nights. The Inn looks out over Mirror Lake with spectacular views of the lake and Adirondacks. Our room was large, comfortable, and beautiful. The Inn amenities include small lake front beach, indoor (heated) swimming pool, and the largest hot tub I've ever seen in my life. There are three dining options - upscale restaurant, casual bar (they share the same 4 diamond restaurant kitchen) and a waterfront pub. We spent time at all threes spots. Food and drinks at all were perfect. A great place to stay for a romantic getaway.

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The Spa - Room at the Mirror Lake Inn (Suite)

Room at the Mirror Lake Inn (Suite)

The Spa - Try Float therapy in our float tank!

Try Float therapy in our float tank!

The Spa - Lake Cottage - Lake View Room

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Lake Cottage - Lake View Room

Rustic Roots Salon

Rustic Roots Salon

3.7(3 reviews)
2.3 km

Amber and her colleague Andrea did an amazing job providing hair services for my wedding this…read moresummer. Planning even a small wedding in 2020 is an exhausting and endlessly challenging task. But with Amber's support, arranging services that were safe and professional was straightforward and simple. Amber was consistent throughout the planning process and thought creatively about how we could work together to create beautiful hair styles. She brought my dream to life, as well as the visions of my bridal party members. Amber is a delight to work with and I would highly recommend to anyone looking for a exemplary professional for their wedding or special occasion. Thank you for helping us to feel so beautiful on my big day

Let me start by saying I LOVE the ladies at Rustic Roots and they're great people. Jenna has been…read moredoing my hair for over a year now and does a great job. When she relocated, I decided to try working with Amber. I was a redder/chocolatey brown when I first came into the salon. We lightened me up to a really pretty dark orangey blonde, but it was still a little too warm for me. So I went back to Amber and asked to be lightened up a bit more just a little less orangey, but instead left completely bleached blonde and totally fried, and it was not a good look. Desperate and two days away from a wedding, I asked her to tone me down to an ashy brown instead. I left the salon with a mix of grey, purple, brown? and green hair. My naturally curly hair was absolutely fried and pin straight from the damage. The next day I went to another salon and they fixed my hair up fabulously and you wouldn't even be able to tell it was multiple colors originally. I was the second person coming from Rustic Roots to get their hair fixed that week. My hair is now dyed back to my root color so I can leave it alone and let the damage grow out completely. My once kinky curly hair is now half curly/half straight and fried to a crisp. I hate leaving such a negative review, but the lack of education and attentiveness for hair care was sad. And I do understand that everyone makes mistakes, especially with hair, but a trained professional should not be producing work like this. I've seen great work come out of Rustic Roots and I'm disappointed that it didn't work out for me.

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Rustic Roots Salon
Rustic Roots Salon
Rustic Roots Salon

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Miss Mel Designs - waxing - Updated May 2026

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