do not go here!!!!!!!! such rude people I've came here twice and left both times unsatisfied,…read morealmost to the point of tears. They completely ignored my request how I wanted my puppy to be groomed. I requested a puppy cut. I even explained it to her in depth of how I want it done. I come back to pick her up. They skinned her!!!!!!!!!! I was so upset but I maintained my composure. My puppy had 1-1.5 inch of hair all around. Now only hair left is on her head and tail. It's ridiculous. They are so lazy. They didn't want to go through the extra trouble so they skimmed my beloved puppy.

Friendly staff, and funny cats that walk around the place. Good selection of dog/cat foods, and…read moreplay toys.

The staff was very rude. They told me I could bring my hamster in to give back to them because I…read moredidn't want to just let him go in the woods and the girl on the phone told me I could bring him in and then the long haired girl at the front desk was very rude to me and the other girl said I've done enough. do not recommend coming back to this place. I recommend PetSmart.

Petco is a chain of retail stores that offers pet supplies and services such as grooming and dog…read moretraining. I've never been there for the grooming or the training, or ever actually brought my pet there with me, but I'm a fan....they always have what I need. Nice selection of items for dogs, fish, and also cats..if that's your thing. The store reward card (called Petco PALS) gives the best discounts, coupons, and rewards...I got a $100 item the other day for $48 with the card. Every 10th bag of dog food is free, and if you have to buy it anyway, you may as well get one free now and again.

I have a standard poodle he is 4 months old so I got him the puppy bath & trim + the pup plus…read morebecause I like the nail grinding the grooming was done by rainbeaux she is fantastic and very sweet asked me what it was I wanted and was very attentive & my boy looks amazing I recommend her for grooming because she was so sweet I had got him groomed in Beaumont when this location was closed and they don't even compare with the great costumer service I received today only con is when I went to pick him up nobody came out to help me & the guy at the check out just looked at me and didn't say a thing until I realized I had to pay and went and paid and a very friendly lady brought out my baby.

ZERO STARS! Never in my life have I been so disappointed in a petsmart store. five groomers…read morestanding in the corner of the groomer room on there phones, and not one would accept my dog in this store due to the fact I don't Cary my dogs vet records everywhere I go. I assure you she is current on all inoculations and her records are available through her chip app. But that still was not acceptable. I guess it was easier to catch cartoon characters on the devices in their hands than to do the job they were getting paid for. I just did the shampooing myself and saved the hundred dollar tip I normally give to the petsmart groomers who tend to my 47 lbs fur baby at home in Texas, I just dont usually have the time due to the 7/12 work schedule.

I wish there were a rescue that would help the starving injured cat behind coushatta. The cats…read moreeyes are encrusted over and he looks like he has been beat up. Breaks my heart. There are lots of starving cats behind casino but this one needs help so bad

Rude lady answered the phone and after I told her what I was calling for she hung up on me.read more

Please send some love to our sweet boy Archie. He suffered a chemical burn for his eyes today at…read morethe DOG STOP in Lake Charles. The Dog Stop used a shampoo made in Korea that should be diluted with water at 20-1. Should!!! Archie was in pain when I picked him up and when I put him in the car. He could not open his eyes and licked his paw. HE SMELLED LIKE STRONG CHEMICALS. He was bleeding from cuts by the groomer on his both paws . I took him straight to the vet from the dog stop. The vet immediately diagnosed him with a chemical burn from the shampoo. The Dog Stop owner blew it off as just a common thing that happens. IT IS NOT COMMON FOR A DOG TO GET A CHEMICAL BURN FROM GETTING WASHED!!! It is not common for us to bring our dog home and hope and pray that he is not blind for the rest of his life. It is not common for us to watch him suffer so much! He can barely open his eyes. The color in his eyes has faded, The vet does not know if he will be blind or not. We just have to wait and hope ! The Dog Stop - Lake Charles - be aware if you visit the The Dog Stop - Lake Charles. We informed the owner how serious this situation was and he reminded us that we signed a waiver. They are heartless and will never touch our dog again. Who saw my baby knows that he is healthy and playful wonderful dog, look at him now My heard is breaking for him. I brought a perfectly healthy dog at 8 am, and by the lunch my baby is almost blind. How possible do not see it?! Ignore it?! .. This is their phone number. 337-246-9194 Please please share and be aware!!!!

Neshka has always been blessed with wonderful care at the Dog Stop. Every member of the staff is…read moreadores her and truly is understanding her fears. While finalizing my education I worked an extra day every month so that Neshka could be with her groomer due the amount of excitement she has with her and her friends. The Dog Stop always has showed candor and always try to be fair and even try to offer me discounts and I always have tipped it back. As per the other reviews... The news said they offered to take care of all expenses and you have been just nasty and cruel. Hun, you left and half of the comment on what you reported on this review didnt even get mentioned on the news. It signifies that the veteran didn't validate your claim. I personally recommend them at dog parks and even was just recently asked what shampoo was used and I tell them to go to the dog stop off Ryan. If you wish to abide by a comment whose claims are not matching to the news be my guest. However, you are missing out on an opportunity for a fantastic environment for your furry friend. BTW, I believe it was last month they had a day you could walk through and tour the establishment.

Great treats! My lab dog loves them!!! I will be buying some more in the future for my fur baby!read more

From the owner: I offer health-conscious treats for your dogs. Limited ingredients and no preservatives. I make…read moreyour special pups' birthday fun. We can make a birthday bash for your pupper. We offer packages to keep in your budget because we are affordable.

Very helpful at register. They have the dog food that I like to buy for my dog. Also, there is an…read moreassortment of toys and beds for pets. The grooming is hard to get an appointment but when I did, everything went well.