We did two tours with Cicerone tours, and both were wonderful. The first is the "Essential Must Do…read moreof Granada," and the second is the "Evening Albaicin and Sacromente Tour." I highly recommend both. You cannot choose your tour guide, but if you were able to, I would highly recommend Senne. Don't be fooled by Senne's young appearance. This young man can recite the history of Granada and answer all kinds of difficult questions. What I really appreciated about Senne is how he is able to connect all of the stories together and give you a comprehensive view of all of the tours you may have taken even outside Granada. Going back to the tours, the Essential Must Do tour gives you an overall glimpse of all important areas in Granada so that you know where to go deeper on your own. As for the evening tour, you get a beautiful view of the nighttime view of Alhambra as well as see the interesting "cave" house of the Gypsies.

We did a tour of the Alhambra and Generalife with Lucia and it was incredible!! Her knowledge and…read moreexpertise made the entire tour so riveting and fun...we didn't want it to end. I really liked the fact that she allowed my partner Jerry to discuss his passion for plants and landscaping with her....walking through the gardens of the generalife was amazing and she was great in discussing all types of plants and garden styles with Jerry. I recommend cicerone and Lucia to anyone who wants to tour an amazing city and learn while having a fantastic time! You won't regret it!

Free walking tour? Yes please! We went on the Sacromonte and Caves walking tour, which wasn't…read morehistorical (we knew this before going as they wrote it on their website) and was more for a hike and viewpoints, and it was really fun. The group was about 8 people, and the guide spoke English. We basically hiked up to the highest point of Granada, and the view was spectacular! We stopped at different points on the way for explanations of things, and in general, it was a great tour! I was glad that they had this tour, because we would have gotten lost if we tried to do this on our own. Definitely recommend.

We used them to buy last-minute tickets for Alhambra but after paying an exhorbitant amount for 2…read moretickets. we showed up in the morning for the tour and found no local guide there to meet us. We called the phone number listed on their ticket voucher and were told that they were unable to get tickets for us for that day. they are very unreliable, I am guessing they tried to get last minutes tickets through official Alhambra website and charge you a huge markup for a private tour. hoping they will refund our money.

Great guides that show you the history of Cordoba from a different point of view. They have a Free…read moreTour route very interesting.

This was our third "free" walking tour that we participated in during our first eight days in the…read moreSouth of Spain. Alejandro did a great job with this tour that lasted a bit under two hours and with a large group of around 20 or so people. He was very animated and he knew how to tell good stories. He was funny, energetic and his English was very good. We learned much about Malaga and its history, buildings and people. Alejandro was a great tour guide and a great ambassador to the city. He earned a good tip!

I have done three walking tours with them. Those were 'free' - you don't have to pay till the end…read moreof the tour, where you decide how much the tour is worth for you. That seems to be an amazing system - as guides were truly amazing! Very engaging, excellent sense of humour, and this way time flies - you don't notice how tour comes to an end;( In addition to historical facts, the guides give you advices as locals - e.g. when museum are free of charge, which beaches are the best and how to get there, as well as places that are great for food (and I have to say they were not wrong- food was amazing and cheap indeed). Definitely give them a go when in Malaga!

Terrible customer service. Expensive. Faulty and old audio equipment. False advertising. Save money…read moreand go directly to ticket office. Do not use 3rd party.

When the reviews are bad... listen to them! Play Granada offers a variety of tours, but make sure…read moreto follow instructions & meet at the Play Granada office for your Alhambra tickets, as they are not located at Alhambra! If you miss the instructions, it'll take an extra 30+ mins to get to Play Granada. I wanted to experience the grandeur of Alhambra at my own pace without feeling rushed. However, if you're planning to rely on the audioguide Play Granada provides... DON'T. Play Granada's online QR audio system relies on internet connection, which makes it pretty useless since you won't get much of a signal at Alhambra. If you still decide to book despite the poor reviews... make sure to bring your own headphones. Note: Ticket does NOT include entry to the Nasrid Palaces or a live guide

WARNING This joint has the worst customer service and…read morecommunication ever. We were left high and dry due to them not being specific with the meet up directions. They wouldn't accommodate us in any way. We went to the attraction looking for the group and called them a million times with no answer and finally contacted them via text on WhatsApp. Explained we missed the meet up and if they could email or message the facility and they wouldn't do a fucking thing. Completely rude and unsympathetic IF YOU USE THESE DICKHEADS YOU WILL REGRET IT