I cannot say enough about the immense integrity, knowledge & kindness I have encountered working…read morewith this business over the past few years. They know their stuff & have been incredibly helpful & accommodating, on a wide variety of automotive issues. They have never once tried to upsell me or charge me for work that didn't need to be done. It truly feels like a family business, & since finding them, we don't take our vehicles anywhere else. I'd give them a 6th star if I could!

Something all car drivers in this country look for is a trustworthy auto mechanic. Finally found…read moreone in Yakima. Personal experience ~ getting estimates by the dealer and frustrated with all the surprise "crucial" repair add-ons. VAC was straight forward in their assessment & advice, and found the dealership trying to swindle again. VAC prices are not the cheapest but fair when you factor in quality work and honesty. Family owned for decades, their reputation is an immediate recommendation by their customers.

I had a very frustrating and disappointing experience with this business. I called ahead because I…read morespecifically needed a used tire and gave the exact size over the phone. The person I spoke with assured me they had plenty in stock, so I drove all the way from Wapato to Yakima based on that information. When I arrived, I was told they didn't actually have the tire I needed. Instead, I was pushed toward buying a new tire for $100, which I felt pressured into since I didn't want to keep driving on a spare. A couple of weeks later, my other tires are now losing air, despite never having any issues prior to this visit. That raises serious concerns for me about the quality of their work or honesty in general. I kept my composure while I was there, but I left feeling misled and taken advantage of. I've dealt with many other tire shops and have never had an experience like this. This place felt dishonest and unprofessional. I strongly recommend going somewhere else if you want reliable service and straightforward communication.

Very friendly and quick service. There prices are great! We highly recommend this company.read more

very professional and trust worthy!!! I'll be back for all auto repairs I would recommend to any of…read moremy family or friends

Held my car for two weeks and did nothing…read more After two calls, they call me back and say I need a new engine. For a diagnosis, they just repeated back when I had told them and tried to charge me $179 for that. The car needed a relatively easy 2 hour repair but they clearly didn't want to do it by suggesting a new engine. Even though I wanted a pro to repair this, I repaired it myself in my driveway in a few hours for under $100 including a special tool.

Friendly, respectful, helpful and knowledgeable folks in all things about tires. The environment is…read morevery clean.

These guys were great. Ordered my tires over the phone since the online system wasn't allowing me…read moreto finalise my order. Super easy, they only took a couple days to arrive, and I was able to get them installed quickly. Very nice guys in the shop, and the owner is a really cool guy. I enjoyed taking with him. Tires look good. I'll definitely return there for other vehicle work as needed.

Adam became our mechanic when he first opened his own shop. He worked on out fleet of trucks as we…read morewere contractors for a corporate delivery company. He was above and beyond in service for us and our business. Always fair with charges and very honest. We continue to have Adam service our personal vehicles and are very satisfied with his work. Erica is a gem as well!! Very happy to support and honest mom and pop shop!

Adam went above and beyond what I had expected. He fixed a bunch of extra stuff on my truck and…read morestill kept the price in the range that we had discussed. I will definitely be using Adam as my new mechanic. He is the best i've seen in washington, and i've lived all over the country.Me and my wife will definitely be taking our 3 cars there for any needs. We have with our vehicles. I give Adam a 10 star. Review His wife is also very pleasant on the phone and knowledgeable. They keep in great contact with you and let you know exactly what's going on with your vehicle?And what they expect to do it

My F150 had been making noise for sometime, I stopped in and asked what a new exhaust system would…read morecost. They inspected my vehicle tightened for bolts on manifold and sent me on my way at no charge. Grat people others would have just sold me a new system. Thanks Robert

Excellent service! Got my commuter car repaired with complete new exhaust system in 25 minutes for…read morea very decent price. Would highly recommend.

Honestly I am super satisfied with the work they did on my Durango ! Best investment and the best…read moremoney I've ever spent!! I left their shop super happy ! They were communicative about the process and their customer service was great! I would definitely recommend and I will be brining any car in the future !!

Let me start by saying, if I could give 10 stars I would! I was getting a code that said my…read morecatalytic converter was bad. After months of babying it with cat cleaner it finally lost power. I had it towed to Muffler Bandit, Turns out it was not plugged. It had a fuel smell so Kyke recommended Rigby Auto to take a look. I arranged to take it there and as soon as it started dash lights started flickering and it died. It was about 20° with a windchill of 10. Kyle went way above and beyond trying to get it started to get the windows rolled up and locked for the night. Unsure of what to do at the moment they let me keep it there and got it started the next day and put it in there shop for safe keeping another night! Had it towed the next day, ( Highly recommend Bilko towing as well ) 3 tows total... Turns out It was the alternator. Muffler bandit is the ONLY muffler place I will ever use if needed and tell all my friends and family about! From the gal who answers the phone to the guys in the shop, They treat you like family!! THANK YOU KYLE and gang!! Absolutely THE BEST!!

Overall pleasant experience. Went in for an oil change but got a thorough check of all fluids,…read moretires, wiper blades, etc., as well as other mechanical matters that drew the technician's attention. Everything was carefully explained and options discussed. Good job.

Ray & Aurelio were fantastic, they were knowledgeable and helpful. The service had great value,…read morethey communicated clearly & discussed all options. Aurelio serviced the sealed transmission of a Volkswagen, resulting in smooth shifting. Thank you!!