Terrible service and will definitely not come back and she was on her phone the entire time. I was…read moreextremely disappointed with my experience at this surf shop. I came in excited to look around and potentially make a purchase, but the customer service completely ruined the visit. I asked what I believed was a very normal and reasonable question about one of the products, and instead of receiving a helpful answer, the employee I spoke with immediately seemed irritated and annoyed that I had even asked. Her tone was rude and dismissive from the start, and she made me feel like I was inconveniencing her simply by trying to get information about something the store sells. As a customer, I don't think it's unreasonable to ask questions before making a purchase, especially in a specialty shop where people may not know every detail about the products. Rather than helping me understand what I was looking at, she responded with visible frustration and an attitude that made me feel unwelcome. What bothered me most was how unnecessary the interaction felt. I was polite throughout the conversation and wasn't demanding or difficult in any way. I simply wanted assistance, which is one of the basic expectations when visiting a retail store. Instead, I felt like I was being talked down to and treated as though my question was stupid or not worth answering. Customer service can make or break a business, and unfortunately this experience left a very negative impression. A surf shop should be a welcoming place where people of all experience levels feel comfortable asking questions and learning more about the sport and equipment. Instead, I left feeling frustrated, embarrassed, and unlikely to return. I hope management takes customer interactions seriously and reminds employees that a little patience and respect go a long way. One rude interaction can easily drive away customers, and based on my experience, there is definitely room for improvement in how customers are treated here. I normally don't leave negative reviews, but this experience was disappointing enough that I felt it was important to share. i think her name was kaylee or something and she needs to learn something.

An employee named Marayna was really nice and helpful, showed me where everything that I need was…read moreat.

I bought a pair of glasses, two days later they had a mark on them. I tried to return them two days…read morelater, with the receipt, they didn't let me return. $40 for sunglasses and didn't let me return. They don't even deserve one star. I wouldn't buy anything here, expensive and cheap quality!!

This is my first time in the shop and I spent $160. I walked outside tried one of the shirts on and…read moreit was too tight. I walked in within two minutes and they would not give me a refund. I had to search for 15 more minutes to find something else that I wanted, I ultimately end up buying something I don't care for.

My son and I went in to get him a skimboard. The owner and one of the employees (didn't catch his…read morename) spent a lot of time with us to get a board that fit my son, then they even put the grip pads on for him. They were super helpful and nice. Happy to support a great local shop. We'll definitely be back!

DISCRIMINATORY PRACTICES BY EMPLOYEES!…read more My husband and I have never felt more disrespected or discriminated against because of the way we look in a store than we did here. We were not greeted upon entrance into the store but instead looked at laughed at by a young man with blonde curly hair and a leg brace as well as a young blonde girl (both employees). We understand we are a bit larger and would not fit in the clothes here but my husband was wanting to purchase a hat here and maybe a sticker if there were any and I saw a dress that I thought was so beautiful. So disappointed and horrible experience all around. Only come here if you wear a size large or smaller or are okay with being laughed at for even entering a store.

Chick with sort hair working in apparel was incredibly rude. I tried to be very nice to make her…read moreday better but if she hates her job then find a new one.

From the owner: Located at 143 Scenic Gulf Drive, Surf Style in Destin, FL, is your top destination for beachwear…read more Serving the Destin Florida area and nearby Walton County, including Miramar Beach, Fort Walton Beach, and Niceville, our surf shop and beach store proudly stocks the newest Surf Style apparel and accessories. Whether you're a local or a tourist, find stylish swimsuits, boardshorts, shirts, sunglasses, bikinis, bags & backpacks, hoodies, and jackets at our convenient location near Destin Beach. We also offer surf shop clothing such as rashguards, swim shirts, and activewear for men, women, and kids. Explore our exclusive surf hoodies, surf clothing, and windbreakers. Visit us today and discover our high-quality beachwear and accessories perfect for your outing to nearby Destin Beach.

Oh. It's a souvenir buyers dream. There are shirts, sweat shirts key chains, cups, toys, if you…read morethink of it, I'm sure they have it! I believe when I went there was a sale on T shirts and I got a cool beach bag for spending more than $50

This place is a tourist trap rip off. I went in to buy a hat and found hats under a sign that read…read morebuy 1 get 1 free. I went to pay and was told they don't discount hats. If they don't discount hats then why do they put a sale sign on the hats. Never again.

Excellent location & friendly people .. loved everything in the store .. & surprised they finally…read morehave Kids stuff in store ~ everything you need for a day on the beach, even towels & sun block. They thought of everything!

Great staff and awesome owner. Really showed me everything I was looking for. Got a great pair of…read morebillabong flip flops. The store also had surf boards and skim boards...really nice touch!

Hamish is a great instructor! Doesn't rush you and takes great video of you foiling! What a blast!…read moreHIGHLY recommend Emerald Wake and Hamish!

Top-Tier Experience with Emerald Wake - Smooth, Professional, and So Much Fun…read moreI recently picked up a Fliteboard Pro Carbon (Black) with the MN 1300 wing, Flow 245 stabilizer, Explore battery, True Glide prop, and Fast Charger from Emerald Wake, and the experience was flawless from start to finish. Hamish Davidson, the owner, is the kind of person you want to work with--passionate, knowledgeable, and genuinely excited to help you get the most out of your setup. We met in person for the pickup. Hamish gave me excellent verbal tips and setup advice that made a huge difference. Thanks to his guidance, I was up and flying within 20 minutes--and I've got the video to prove it! The board itself is incredible--fast, responsive, and beautifully built. But what really stood out was the level of support from Hamish. He genuinely wants you to succeed and enjoy every second on the water. No pushy sales, just honest guidance from someone who clearly knows and loves what he's doing. If you're even thinking about trying e-foiling or investing in a FliteBoard, Emerald Wake is the place to go. Do yourself a favor and talk to Hamish at Emerald Wake - great service, great energy, and a truly pro-level experience.

This Bass Pro shop is the best in Destin Florida. You should definitely go here five stars because…read moreit was really easy to find what I liked and they had the cheapest items in the aisle right next to the door so when you go in and you wanna have the right there in front of you perfect store

Bass Pro Shop always offers a fun experience with its rustic vibe and cool outdoor displays -- it…read morereally does feel like a mini adventure walking through the store. The scenery and layout make it a destination, not just a store. Still, it's worth checking out, especially if you love outdoor gear or just want a unique shopping atmosphere.

Poor communication, tardy service, and a lackluster customer experience are low marks for this…read moreplace. I found the paddleboard rental offer online before I started on vacation, and I booked the rental online prior to my trip. I specifically booked my rental for two hours, starting at 9 am, thinking I would have enough time to learn, get my full two hours of paddleboarding done, and make a happy memory. Unfortunately, the shop didn't open until 9 a.m. and although I showed up at 8:45 a.m. thinking that I would be a bit early so I could learn a little bit before the start of the rental term, no one was on site until the owner of the shop pulled up after 9 am. She apologized, letting me know she couldn't find her keys and was running late because of that. Then, after I voiced my discontent with the tardiness, noting that I had booked a snorkeling trip to start exactly two hours later, she began to discuss how the lessons and rental are done by someone else and were out of her hands. She further described to me an argument that she and the person running the rental program had the night before, leading to the current tardiness of the instructor/rental coordinator. The rental coordinator finally showed up at about 9:10 a.m., making no apology or greeting me at all, but instead, heading straight back to the office. He then came out at about 9:15 a.m., and finally apologized for starting late, after which he grabbed some equipment, loaded it into a wagon, and directed me to follow him out the door and across the street to the dock, where the paddleboards were stored. From there, the paddleboarding experience wasn't bad. He went out onto the water with me and showed me the basics, and then left me to my own enjoyment. I was out on the water for about 45 minutes, before finally tiring in my legs due to the constant ebb and flow of the water. Overall, the experience wasn't a good one, and with the availability of many SUP rental locations throughout Destin, there's no reason to repeat this experience for anyone.

My friend and I had such an awesome experience with GUSU and Brett. We had never gone paddle…read moreboarding before this, so we are super beginners. The price was extremely reasonable compared to other rental places. We called and set up a meeting time and location with Brett. He was sooooo courteous to call us close to our meeting time to let us know that the conditions aren't good, especially for beginners and he's willing to reschedule with us. It was apparent that he cared about our safety and level of enjoyment more than profit. We were able to reschedule later in the day when the wind and waves died down. He gave us a quick lesson and we were off into the Norregio bay ! The wind ended up picking up so we weren't able to go down the canal but we had an awesome time and Brett made the experience memorable and fun! We'll definitely be using GUSU's again if we're back in Destin. Hopefully the weather is better and we can explore more places !

What doesn't this store have? Banana Bart's is a great place to find your souvenirs if you are…read morevacationing in Destin. It's also a great place to find the most random gifts even if you are a local here. They had tshirts, trinkets, and all kinds of cool stuff here. The lady who worked here was super friendly as well!

I'm so disappointed in this gift shop. My 22yr old daughter and her bestie went in to grab…read moreMother's Day gifts at 2pm, Saturday, 5/9/26. They barely made it halfway through the store before an older gentleman said, "If you aren't going to buy anything, please leave so I can go to lunch." My daughter is on the spectrum so she looks quite young for her age. I can only assume he was stereotyping them as "teens" but that's beside the point. As a small business owner myself, I cannot imagine treating customers this way.