Ken and his team are absolutely the best experience I could have asked for. They did my floors and…read morebathroom 7-8 years ago and what a transformation. Tiles scrubbed, grout lines cleaned, stained and seals. Ken consistently comes to house and does an actual demo in his hands and knees and then the crew comes in and work diligently and professionally scrubbing and staining with great pride and hard work. We were on the fence to replace or cover with vinyl flooring and sanded at least $7,000. Keep up the great work. Every step in the process was communicated and performed as promised. Old school values and incredible results.

From the first call with Denise to the on site visit with Ken to the AMAZING crew (Matt and Lisa),…read morethis has been a wonderful experience. These days just showing up is enough, but with Groutsmith you not only get everyone showing up on time but they come with a commitment to impress you with their skills and abilities and their kindness and tremendous communication. Our job expanded the whole house and i have to share a quick picture of the impact of the kitchen which looks like after years we had gone with dark grout, nope just dirt and Matt and Lisa made magically disappear. We selected a bone grout to match our now clean tile and could not be happier with the results. Thanks again for your professionalism, responsiveness and care.

I was a little skeptical at first. But I gotta hand it to Jordan and his team. I let them do their…read morething without being up their ass and at the end of the day the floor was just as he told me it would be. Looking clean smooth and shiny. They refinished my 1950's Torazzo floor in 1 day. Didn't break anything and were respectful. He answered all my questions and delivered ok his promise. And at a price no one could beat.

My grout restoration is complete and I could not be happier. The previous grout was very dirty and…read moredark (almost black in some areas). Here is a picture of my light beige tile with the newly restored grout. Jordan and team were great. The job took about 8 hours total over 2 days, 2 bathrooms, kitchen, living room and hallway all restored.

I highly recommend Universal Tile for all of your tile and grout cleaning and grout color sealing…read moreneeds. I've used their services in the past and will absolutely continue to do so in the future. Daphne is a pleasure to work with, and Juan is an exceptional technician. He actually performed my original service with Universal 10 years ago! This time, he was joined by his partner Jonathan, who also did an outstanding job. They are extremely careful when moving furniture and truly meticulous with every detail. Customer satisfaction is clearly a top priority with Juan and Jonathan Cleaning and restoring your tile floors is far more cost-effective than replacing them, yet it leaves your home feeling brand new. Their pricing is honest, their service is professional, and they are prompt and reliable.

Once again, this company comes through with flying colors! I've used other companies in this home…read morethat I've lived in for 43 years. None really can compare to how this company does business! The ease of making appointment, the professionalism and the courtesy that they extend to their customers is beyond reproach. Their technicians have been with them for so many years in the same technicians come to my house each time! Every time they leave, the tile looks like new and holds up for a long time. Unfortunately, we had to have a lot of work done in our house, dealing with pipes under theslab, insulation in the attic painting, and despite our best efforts, the grout got very dirty. They just left and it looks like brand, new grout and tile once again! Definitely a quality company with quality people. I recommended them to many friends and family members.

The gentleman was extremely nice and very personable. However, we are 12 hours after are carpet…read morewas cleaned and our floors are still soaking wet. Also, we have a new chip in our tile at the base of the stairs that was not there originally. We had this done for an open house and I am not sure we will be able to have it if the carpets don't dry.

Super grateful for their quick correspondence and affordable prices. With a pet and a toddler…read moreniece, our carpet got really stained. They came out and were extremely diligent in removing those deeply embedded stains. All 4 bedrooms were done in 2 hours and I'm very satisfied with the job they did

The manager called me and was very professional. She explained the groupon and apologized for the…read moremisunderstanding. She offered to have the technician to come back out and clean the carpets. I was happy about that. The technician came on time, he also apologized for the issue I had. I advised him it wasnt his fault and it had nothing to do with him. He was very professional from the beginning to the end. Once he was complete the carpet looked fantastic! I was very pleased with his work. I was also very pleased with how the company handled my complaint and I will definitely use them again.

Amazing service! I called the day before and I had an appointment the following day. Yohan was…read moregreat. He explained the different levels and recommended the deep cleaning which worked out great and took out the stained and the mattress smelled great!

Zac was very great professionally he recommended what to do on our floors and grout he also was…read moregood on pricing We liked his work ethics on time and very easy to understand the issues we havee

Total Scam. They did a bait and switch with services. DO NOT USE/TRUST THIS COMPANY!! They will…read moretake your money and not provide the service they say they will do. They also will give you one receipt for the estimate without all the terms and conditions. Then provide another one after the service is done with another set of terms and conditions.

I was very pleased with the workmanship of the two guys that turned my old 20 year old Mexican…read morefloor into a new and clean floor. They came in on Wednesday morning and started to moving my furniture into other room was very careful not to damage any thing. They stripped the old sealer off and cleaned up, and was gone in about3 hours . The guys came back on Thursday and sealed the floor with 3 coats of sealer. The floor looks very good. I would recommend Great Finishes to all my friends and family. Thanks for a good job. Paul S

I am beyond impressed with not only the work, but also the work ethic and pride that Wes and his…read moreteam at Great Finishes provided during their time in our home. Wes explained the whole process and answered all of our questions without hesitation. I also loved that they were on time every day, respectful of wearing a mask in my home, and used products that were baby and pet friendly. We had some pretty challenging areas, but they truly did an amazing job throughout my home. My Mexican tile looks brand new!! Wes worked hard to do everything to make sure my home looked perfect before he was done. Also, they took care of our furniture and belongings when moving items around! Choosing Great Finishes to get our Mexican tiles stripped, cleaned, and sealed was the best decision we made! Our home looks so much more inviting and clean!

They were great. Arrived on time and did a great job. Price quoted was price charged…read more Respectful of property and efficient.

Right on time!! Looked professional with matching shirts. Would have liked them to take a little…read morelonger with several passes. Whole time in the house was 47 minutes but the price was right. Overall I am satisfied.

I highly recommend this company to anyone looking to clean their tiles. He responded so fast and…read morewas able to give me a reasonable quote. I was able to coordinate the best time for me to have him come in and clean the tile. I can honestly say the outcome was more than what I expected amazing job!! One man job and he got it done right the first time and no hassles explained everything set expectations and met them! Thank you Jose!

B & J showed up right on time both for the estimate appointment and to perform the work, which was…read moreimportant because I was on very limited time. They restored my tile floors to like-new condition. The price was reasonable. Also they were masked the entire time.