I highly recommend South Miami Audiology Consultants!…read more Came here for custom-fit hearing protection from Westone. Quick and easy to make a appointment. In and out in no time. Fast turnaround time to have the molds made. Staff is very friendly and accommodating!

I highly recommend Dr. Cindy Simon for hearing or tinnitus related issues. I am an audiologist in…read moreanother state and when my dad needed help with his tinnitus I asked my colleagues who they recommended in Miami. More than one suggested Dr. Simon. My dad had a 3 hour tinnitus evaluation, which is very thorough. She recommended a variety of things including hearing aids and I was able to accompany my dad to the fitting which was also extremely thorough. She spent about an hour with my dad and really took the time to make sure he was happy. We never felt like she was trying to rush us out of the office, which is pretty rare to find these days. You can tell she really cares about helping her patients and is extremely knowledgeable. Thank you Dr. Simon!

Best moldings for musician ear plugs ! Always recommend them to anyone in the industryread more

Dr. Simon was just awesome!!! She efficiently diagnosed my husband and got his hearing aids to work…read morecorrectly! What a sweet and joyful personality she has!! I highly recommend this audiologist and the friendly support staff!!

great service and dr. carmen orta very knowledgeble. great place for all heatring needs.read more

This place e is fantastic place where I can get all help with my adjustment for better hearing aids…read moreequipment and Willing do anything to resolve for comfort levels.. I would say audiology ha been supportive, acesssible, tidy, and professional... P P

Dr. Michael Owens was able to see me on the same day that I called. He was very knowledgeable and…read morevery thorough and prescribed medication which was slow to be filled by the drugstore, but he took the time to call me back personally to respond to my question about the prescription. Overall, it was a pleasant experience a very short, waiting time and everyone at the front desk was helpful..,being from out of town this was reassuring. We were very pleased with the experience..

I arrived for my appointment only to be told--two minutes later--that they don't accept my…read moreinsurance. This was frustrating because I had already called ahead to confirm, and I was assured they verify insurance the day before the visit. Like many patients, I took time off work and rearranged my schedule to be there, so this kind of oversight really matters. I asked to speak with the office supervisor, who explained they've been short-staffed for several days and staying late to catch up on tasks. While I empathize with a heavy workload, this doesn't excuse critical administrative errors. Poor staffing and lack of organization don't just lead to inconveniences like mine--they can result in much more serious issues for patients. I can't speak on the doctors themselves, but the office management desperately needs improvement. Accurate insurance verification and adequate staffing are basic expectations in any medical setting. Patients deserve better consistency and professionalism.

I have been a patient of Advanced Audiology for about 7 months. Every visit is better than the…read moreprevious visit. There is virtually no wait time and they don't overbook patients which means a lot. All of the staff is very knowledgeable and caring. You receive a friendly greeting and send off and they always follow up. The staff is very patient and understanding. As a person who is new to hearing aids they really took their time with me and the visit never felt rushed. I highly recommend this practice for your hearing needs.

"If you are looking for the gold standard in hearing care, look no further than GrandAudition USA…read more I regularly take my mother here, and it is truly a gem of a practice. The entire front-office experience is outstanding. Jessica is a pleasure to work with; she is incredibly kind and always goes the extra mile to accommodate our scheduling needs. We never have to worry about long waits, as the office is run with impressive efficiency. I want to give a very special mention to Salima Stubbins. She is absolutely amazing--patient, thorough, and genuinely dedicated to her patients. She has an incredible way of attending to every detail and solving any problem with such care that my mother always feels completely at ease. We have so much love for Salima and the way she advocates for her patients. Dr. Gennell Bowen is also a true professional--sweet, attentive, and highly expert in her field. It's rare to find an office where my mother actually looks forward to her appointments just to see the wonderful staff. This team provides the kind of personalized, compassionate care that every family hopes for."

I am dividing this review into three parts. Actions before surgery, the surgery and the actions of…read morethe staff afterward​. Pre-op - the scheduler was very patient. I moved the procedure three times. She made sure my referrals and preop were​ all locked on. Very smooth process. Procedure - at Baptist Health South. Very easy process and Dr.​ Pernas was a pro the whole way. Kept my family well informed afterward on how it went and what next. I was very well taken care of on time and with minimal pain because of the staff. Post op - this is where this review could have gone from four to two. There was an issue with the referral for the post-op​ visit. It was not the best of situations. However,​ Dr. Pernas got involved as did his office manager Susana and things worked out. They got it and hopefully,​ the rest of the staff does too now. A quality caregiver​ with generally a pretty good staff. We all have bad days and I am chalking the issue I had up to that. If you need an ENT that will lay out what is clinically indicated and help you make care decisions best for you then I can recommend Dr. Pernas and his associates.

The front office staff of the Ponce location is the absolute worst. They should be ashamed of how…read morethey treat people. Unfortunately, I wasted too much time, energy and money before I figured out.... But, now I know and I am never going back -

AVOID. DECEPTIVE. Trial period is not free. Ascent did not refund all money when hearing aids…read morereturned within 30-day trial period. Charged me a $899.50 return fee. Ascent said they had to cover overhead and time spent selling me the hearing aids. Ask for written stratement that you will get all (100%) of your money returned or run away fast. Jim Batterbury

Thank you Dr. Nuffer, greatly appreciate the accessibility on being able to schedule an online…read moreappointment on the Ascent website. They followed up with a call and text the next day which I wasn't sure if they would be open on MLK Day (holiday) and glad to have found a great ear wax removal services with a micro suction machine. I tried looking. Around my area and wasn't sure if the search results were only for hearing aids but yes this location has a patient, kind, and communicative audiologist to let you know with visuals and examples on what the situation may be in your ear. I had these great before and after images of my left and right ear along with a huge major piece of wax that was well lodged and impacted into the back 1/3 section of my ear deeper into my canal. Thanks again for clearing up my ears, now the only downside is that I can't lie to my wife and tell her I count hear calling me or telling me something as I used to since I can now hear pins drop.

Great customer service. Jackie was very helpful when a family member was needed immediate…read moreassistance. Thank you New Generation Hearing!!

I had an appointment with Dr. Duran he is nice and knowledgeable. He helped me understand what I…read morewas going through and provided multiple options to aid in my recovery. Friendly staff and familial atmosphere, they even offered me Cuban coffee. Pedro M Quevedo

The owner of the Hear Again America in South Miami is David Leibman who, unfortunately, I consulted…read moreabout purchasing hearing aids. I visited with him a week ago to determine my need for hearing aids and, if indicated, to discuss the various products available and their cost. After agreeing that I was a candidate for hearing aids he said he would check with my insurance company to see what coverage was available to me and we would meet again to discuss the cost. When I visited his office earlier today he told me that there was no insurance coverage available and asked was I ready to buy his product. When I told him I needed to think about it as it was a substantial expense, he got angry, belligerent, and even threatening and said he couldn't make money with a customer returning multiple times and he asked me to leave.

I had a wonderful experience at Hear again America. The…read morestaff particularly Annette was exceptional, she is very professional and is an asset to the company.