My 97 year old mom had an appointment scheduled for this location and when they called me to…read moreconfirm her appointment they advised me that I had to bring her 15 minutes early. I asked why and she said to fill out paperwork, I asked that she email me the paperwork so that I can print it and bring it with her on her appointment day. She rudely said we don't email paperwork you have to fill it out here... Her tone was condescending and rude. I told her to cancel the appointment and I will schedule her for another business. If anyone has read my reviews...customer service is very important to me. I don't care about the cost of anything that I want if the customer service isn't priority then I will not do business with you... So Hear USA NMB try having your employees to train to be nicer to people and if you think about it I would have saved you paper and ink...

Very bad and unfriendly service! It is very difficult to call the clinic by phone and make an…read moreappointment because no one answers or calls back. When you arrive at the clinic you will be served very slowly. The waiting time of the doctor is 30-40 minutes. Service time with the doctor is only 5-7 minutes. Expensive, slow and poor quality! Take care of your time and choose another clinic.

This place is truly a medical lifesaver. I desperately needed a mouthpiece for my nebulizer…read moremachine & this place is open daily with plenty of options. It's basically a high quality pharmacy with everything you need & more. I'm so grateful this popped up when I googled the item I needed, because not many places sell nebulizer pieces. They also have a nice baby aisle, supplements, beauty supplies, rentable medical equipment, & every type of brace you need.

Terrible costumer service! I was helped by a lady named Gaby and she was a very rude and hostile…read moreperson, she had a horrible attitude and was unpleasant, she shouldn't be helping people especially if she's working at the pharmacy. People at the pharmacy need to be empathetic and kind and she's NOT!

I wanted to let everyone know what a wonderful experience I had with the Beltone office at…read moreAventura, Florida. The owner Don Kutik and his staff were wonderful and so helpful. I had a hearing aid about four years ago due to dramatic hearing loss in my right ear. I woke up to find that I had fallen asleep with it still in my ear during the night and it had fell out. My new puppy Penny found it and all that was left was a small piece of the electronics, I was heartbroken. I had a wonderful friend who knew the owner Mr. Kutick and he suggested I call him and Beltone. I did, and made the appointment with Laurel, she made the extra effort to get me in right away as I was so excited to pick it up. I had previously had done the hearing with Bert, who was amazing and then picked up the actual hearing aid at the Aventura office. I met with Karen Zaharatos the Hearing Specialist for the final fitting and she was so understanding and really helped to fine tune the hearing aid for me. I am a Bluetooth junkie and she explained how Beltone partnered with iPhone and it feeds directly into the earring aid I was excited. I am a Realtor and it is a must for me. So I went and purchased a new iPhone and am waiting to enjoy that new freedom as well. First thing I noticed was how loud my keys jungled. It is a whole new world. I often had been interpreted by others as aggressive due to my talking so loud. I could not hear myself speaking, but thanks to Beltone and the wonderful Staff at Aventura, I can now. I talk much softer and I hear my Client's words without saying "what or say again" at every sentence. It was embracing. THANK YOU Beltone and Mr. Kutik and his Staff for being so kind, attentive, and guiding me in the information I needed to dramatically improve my life and my business. YOU ARE THE BEST! Danna Donovan Realtor at Balistreri, Fort Lauderdale, Florida Ddonovanbalistreri@gmail.com

Melanie did a great job fixing my Phonak hearing aids I…read morehighly recommmed her services for all the snow birds

Melanie is a highly qualified, knowledgeable professional who helped me through the entire…read moreaudiological process. From thorough testing to the best hearing aids available. I cannot recommend her enough. She has given me back my heating. She's the best! Also, Claudia the office manager/ Asst keeps everything running smoothly and is so polite, competent and gracious. This was a very positive experience and I highly recommend this center in Surfside.

I'm had a wonderful experience here. Madison Vidal was my audiologist and she was amazing. I…read morethought my hearing aid was broken which is why I needed an appointment. Turns out they just needed to be cleaned ‍ which was fantastic. She gave me a hearing test explained why I do and don't hear sounds. She recommended new hearing aids which after 4+ years qualified for a new set. She was patient and caring, Just the right kind of doctor I needed. Hearing so important. I'm so happy everything worked out because not being able to hear my sweet husband tell me he loves me would be devastating. Thank you Dr. Vidal. You are the best.

Dr Ramaglia very skillfully and patiently removed years of wax buildup in my ears as preparation…read morefor taking aural impressions, and stayed late to serve my two friends as well. The difference in my hearing is astounding AND she gave me a discount because I didn't have insurance. I am so thankful I decided to come in today!

This is where to go for hearing health. I knew I needed hearing aids but vanity kept me from…read moregetting them. Until I discovered Patricia Bustamonte at Hear USA in Hollywood. I now have devices that fit comfortably and completely in my ear canal. Making the appointment was a breeze!! Rudy got me in the same day! Parking is plentiful in the shopping center lot. Ms. Bustamonte is so kind and gives such attention to detail. My hearing loss is quite unique, and programming the devices was quite complicated however she assured that the fit was comfortable, the sound was crisp and clear on both sides. Also know that your brain gets used to the sound and requires a readjust to the devices in about a week or two. Again she was brilliant in getting it just perfect. I have had my devices for about 6 months now, and wish I did it sooner! Thanks for everything Patricia!!! Cheers

I want to say thank you to your amazing front desk staff…read more I was visiting ft Lauderdale for business reasons. The my worst nightmare came true. My left ear hearing aid suddenly was not receiving any sounds . How was I going to do my presentation and answer questions following the presentation . I was so worried. I called your office and your staff member said they would see me. I prayed and so did the wonderful lady at the front desk. She went to work on my hearing aids right away. She was able to clean my receivers and get them back working. She totally saved my day and I was able to do my presentation and answer questions without missing a beat . Thank you hearing usa for you compassion and dedication to the hearing loss community.

I got 2 hearing aids in the Aventura office. One of the new units didn't work well so I had to wait…read morea week for a replacement that wasn't functioning either. Another week passed and I got a new working device. They billed the wrong insurance company and only month later after daily visits and phone calls they billed the right one. 3.5 months after I got them they demanded me to add over 1500 dollars on top of the $3400 I've already paid. I returned the units and won't do business there ever again!

Tried to make an appointment. Left a vm and never received a call back. Tried to call the next day…read moreand got put on hold so long I finally gave up. If this is the service they provide to get an appt, I shutter to think what their hearing aid services are like.