Dr. Maassen is a wonderful, caring audiologist. I never hesitate to refer my patients, friends, and…read moreneighbors to her practice.

Great, personal service. Good review of alternatives based…read moreon personal preferences, common uses and price. Also, nice people.

Just had my first hearing tests with Spencer Audiology. They did an excellent job…read more I had a very thorough exam. They dealt with a buildup in my ears, and then provided what I felt was an extensive set of tests by a very skilled Audioligist, with top notch equipment. At the conclusion I was offered the option to purchase a custom set of hearing aids, which I accepted. Signed the paperwork with a very pleasant office receptionist and am now looking forward to hearing much better again with my new equipment made just for me. I anticipate a long, pleasant and beneficial future with the folks at Spencer Audiology.

Outstanding staff that are not just competant, but polite and friendly as well. I love the dog…read more Will remember to arrive early if not just visit with her. I highly recommend Spencer Audiology.

The physicians at the practice are top rate. Myself and another family member are patients here. It…read morecan be difficult to get an appointment with a provider as they are a very busy place. And in my experience, if surgery is recommended as part of a care plan, it can be months to secure a surgery date. All said, we are happy with Bellingham ENT. Top quality care.

Our visit with Dr, Hecht was very pleasant he is very good at his job. I can't say the same about…read morehis support staff. The receptionist was rude during the several interactions I had with her. Including having to walk into the office to schedule a visit because the schedulers do not answer the phone or return your calls. I then brought paperwork in for paid family medical leave so I could be present for my six-year-olds surgery and healing. The receptionist informed me that I would have to pay a fee to get the doctor signature on this form. Talk about nickel and dime....I then called the office to ask for clarification on why I needed to pay this fee. The response I got was that I did not need to pay the fee for this form. They do charge a fee for other forms due to the doctor's "time" spent on filling them out. When I went back into the office I was met again with the receptionist saying I needed to pay a fee. No one seems to be on the same page about said fee. I am a single mother and I think it is ridiculous that I have to pay for a simple signature so I can ensure that I will be off work and present for my child's surgery.

Friendly, compassionate and caring provider and staff. Knowledgeable and super helpful.read more

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I wish I could give him zero stars. Zero empathjy, condescending, patronizing, and unhelpful…read more Visited his office twice. The first for tinnitus, which wasn't even discussed. The audiologist gave me a big push to buy hearing aids from them. Like a used car lot. Second time for serious vertigo. Dr. Stackhouse said all he could do was reassure me that it would go away in a week or so. It was at an unbearable level, but he wasn't interested. There won't be a third time.

I can breathe soooo much better!!!!…read more Dr Stackhouse did an awesome job on my deviated septum surgery. He also did a turbinate reduction and it has all healed nicely. The staff is super nice and positive, the office is clean and comfortable. I would recommend Dr. Stackhouse to anyone looking for ENT surgery or care. He is very nice, has great bedside manner and is knowledgeable in his field. The office staff was very helpful, especially with insurance and disability paperwork.

I had to wait months to get in due to the doctor cancelling my initial appointment. When I finally…read morewas able to see one of their ENTs, the doctor came in and spoke to me for maybe five minutes. I was handed another referral and pushed out the door. I didn't feel like my problem was taken seriously or given any consideration. Unfortunately I'm still having chronic issues and was disappointed by the quality of care at Bellingham ENT.

I hate giving poor ratings but if I prevent someone else from wasting their time it is worth it!!!…read moreThe staff are all very friendly and amazing! Dr. Joost Knops, M.D is NOT! I have seen him twice now and walked away without any answers to my issues or a feeling that he gave 2 cents about anything I was going through. Besides telling me the issues were something I had to deal with, I was only allowed to address 1 issue per visit! That is ridiculous!! I was actually told "We addressed your dizziness today but that is it." After which, he promptly walked out of the room and my visit was done! It is horrible enough going through the paperwork, payments, time off work, driving, etc. to get a doctors appoint but to then have the person you are relying on to help you be so rude and dismissive is completely unprofessional and uncalled for!! I am not sure how the other physicians are in the practice, but I don't think I will be taking any more chances or wasting my time with this office. Signed - Frustrated!!

After being misdiagnosed twice, never seeing my primary physician, and feeling unheard by several…read morestaff members, I am finished with Cordata Medical Group. My recent visit to the University of Washington Medical Center highlighted a striking contrast in quality and professionalism. PeaceHealth has declined overall, hindered by its gradual shift toward vertical integration--a situation that feels shameful. Bellingham urgently needs another hospital. Cordata reflects an overworked staff caught in the familiar pattern of primary care providers who fail to listen and just want your visit to be over because they have too many appointments.

This is for their Lynden location - Nice new building but that's where it ends. I contacted Peace…read moreHealth as I'm new to the area and have new ins. I advised that I needed to get a Rx refilled but was told that I was not able until I established care with one of their drs. I was told that there were no appts avail at either the Cordata or Lynden location until late Mar. I asked what people were supposed to do about Rx when appts were not avail for mns out and was told that the only option was to go to urgent care at one of their 2 bldgs I asked if they had any telehealth options and was told no, that I had to wait for an appt to go in or go to urgent care.I was assigned a dr and an appt was made for Mar. I told her that was going to be too late still so she gave me info about the urgent care locations and advised that Lynden tends to be a little bit less busy so that would be the better option. She said they accept walk-ins until 5:00. A couple of days later. I drove to the Lynden location and arrived at 4:30. There are two grumpy girls at the front, but the one to the far right is definitely the worst. When I told her I was there for urgent care, she asked me about my insurance, and very arrogantly dismissed me saying they don't take my insurance there. I told her that was strange because I had been directed to come here specifically by the peace health rep I talked . Rudy she just repeated they don't take my insurance at the Lynden location, and that I would have to go to their Cordata location. I asked what the difference was if it's the same entity, and she said that it's a new bldg. I let her know that I didn't understand what the new construction has to do with it but that's it's frustrating to drive 30 min for nothing. I then asked her if this location doesn't take my insurance then why was I assigned a Dr at this Lynden location. Rolling her eyes, she asked who my doctor was. When I told her Wang, she said that the dts at their location take my ins but not the urgent care. I told her that I didn't understand, and she retorted that It's a different dept and their urgent care doesn't take my insurance so I would need to go to their urgent care at Cordata. Then she said that they stopped taking patients at 4:15 , well depending on how many people are there (which the place was empty), so in either case she wouldn't be able to hellp. This girl could hardly make the effort to even look up at me while speaking, and when she did, it was all dirty looks- I mean blatant disdain and smugness on her face I don't actually think it was personal, I just get the feeling that this is just how she treats people in general. I was concerned about my appt so I asked her to double check that it was still on for Marc, seeing as how there seems to be some confusion as to whether they take my insurance at their bldg or not. She said yes, that it was confirmed and I asked if there was anything sooner. Begrudgingly she typed it in and as it turned out there were a lot of appts avail even the very next wk, so not sure why I was told mns over the ph. As frustrated as I was, I'm just trying to get my rx refilled so I booked an appt for the next wk. My appt was for 2:20, and unfortunately due to an accident from the sudden rainstorm that hit, I arrived at 2:31. Without hesitation, that same girl, and I quote, cocked her head and said, "yeahhhhh 13 minutes late, reschedule!" I explained to her that I apologized but I really did hit tan accident that put me a little behind and I don't need an extended appt, I just need to get a rx refilled. She said they have a no exception 10-minute policy. I literally got there at 2: 31 and that this was my second time coming down. I pretty much begged if they can go ask the doctor, She stomps off to the back and came back in with that same arrogant attitude and said, "yup, reschedule!" Okay I get it, things happen, the weather and traffic accidents aren't their fault, they don't want to bend over a minute, but dang, it's the the condescending tone and facial expressions that are just downright gross. The two times that I've been there, I've never seen that girl even remotely crack a smile or soften her face, except for when this male coworker comes by, I think he might sit behind her, then she's all giggles, but when she turns back around to look at you, she's got that dead face and attitude. All in all, I have not yet experienced the doctors or nurse care so I can't comment much on that. All I can say is that the people on the ph booking appts either don't have it together or are intentionally giving you bad info about appt availability, and urgent care info but worse, check-in will make you feel at best, like an inconvenience, but moreover without dignity. It's truly been an uncomfortable and degrading experience dealing with this location. Customer service is dead a lot of the time these days and I don't expect much, but this is bad bad, even with very lowest of expectations.