I was referred to this company because Kaiser did not have anyone to sell me hearing aids…read more The meeting with Ms. Song was cordial but definitely a high pressure sales pitch. I was trained in sales tactics and she certainly knew how to crank up the pressure but with a smile. All the while selling a product, hearing aids, at the high end of the curve. I will be exploring Costco as they do not appear to be: High pressure Expensive Bill

The staff is very nice. The office is very calm. This helps when you're new to the hearing aid…read moreprocess. It can be very scary. I feel this is one place where they care about the patient.

As a reward for living a long time, my hearing has diminished. Based on a hearing test, hearing…read moreaids were becoming a necessity. I went to AudioNova on the advice of my primary care doctor. I'm glad I did. The care I received in this office was outstanding. Friendly office staff and an excellent technician, who really knows her stuff, led me to choose the Phonak Infiniti model. The technician spent a lot of time reviewing options before we chose this model. She told me about the previous model and the improvements they made with this release. Even though I could have gotten the previous model for no out of pocket, I chose the current model, with a new chip, for a reasonable out of pocket price. The result has been great. The hearing aids are virtually invisible, Bluetooth enabled, charge on my nightstand (no batteries!) and have really helped my hearing. TV volume is down, my reliance on subtitles is greatly diminished, my hearing in crowded places is enhanced and, on my daily walks, I've noticed I pick up what passers by are actually saying, not a garbled mess. AudioNova seems to take after the sale service seriously. I had a follow up to fine-tune sound amplification, I'm tasked with bringing them in every four months for cleaning and the office has a daily drop-in hour for questions, adjustments and the like. I can heartily recommend AudioNova if you, like me, want to enhance your audio acuity.

Hands down the best hearing aid clinic. Service is the best in town without question.read more

Staff treat you very well ..waiting time is minimal.Very informative,ease of making…read moreappointments.Comfortable and decent parking available

The purpose of this message is to call into question the quality of healthcare my wife and I have…read moreexperienced from Kaiser Permanente over these past many years. Approximately 7 years ago I noticed my right foot started becoming numb. In a very short period of time the numbness also became apparent in my left foot as well. The provider diagnosed it as neuropathy and prescribed medication for same. I asked the provider what neuropathy was and why I was experiencing this. The provider gave a very blanketed response. She said it is usually but not always associated with diabetes. The provider informed me that in my case it is classified as peripheral neuropathy more than likely caused by my being overweight and having high blood pressure for years. The pain had become so intense I requested barbiturates but was met with resistance each and every time. Providers suggested higher doses of tylenol and ibuprofen, which had absolutely no affect. Year after year the pain intensified. I pleaded for help. I literally begged because I was so desperate. I asked for relief but again and again the answer I received was to increase the doses of over the counter and prescribed medications, which did absolutely nothing to releave the pain. With no relief in site I fell into a deep depression. The pain had become so severe I was continplating ending my life. I had lost all hope. I realized long ago that Kaiser Permenente's providers' number one priority is not improving the quality of their patients lives. It is not finding the cause of the illness and curing it. It is prescribing medications long term in order to pacify their patients and to profit from these prescriptions. It was at this time that I was able to muster enough willpower and fortitude to become my own advocate and demanded something be done. I researched the medications I was taking and found that many of them were unnecessary. So, I stopped taking them. I also demanded that I be referred to specialists who's profession is dealing with my particular situation. One of the referrals I had requested was for the Spine Clinic. The referral was actually made by a Kaiser Permanente specialist, a true specialist, unrelated to my present condition. He is one of the few people I trust at Kaiser. I confided with the specialist with what I had been dealing with in regard to my presumed neuropathy diagnosis and he suggested I go to the Spine Clinic. Kaiser Permanente has a Spine Clinic. However, appointments for the clinic were 3 months out so I requested a third party provider. The pain I was experiencing would not allow me to wait that long. Within days I was provided an appointment. After reviewing an x ray I had taken just prior to my appointment the surgeon was able to diagnose my condition. It was determined that I don't have neuropathy after all. Which, I had been told by many "specialists" and providers for the past 7 years. It was discovered that my condition was brought on by a pinched nerve in my lower back L4 L5 region, which caused my feet to become numb and extremely painful. I cant help but wonder how many other patients were misdiagnosed and contemplated or succeeded in ending their misery by their own hands. So many at Kaiser neglected to properly do their jobs. It has become commonplace. I was improperly diagnosed seven years ago and not one provider even suggested my being referred to the Spine Clinic even though my records indicate I had been dealing with lower back problems my entire adult life. Not one provider or specialist ever stopped to consider an alternate approach to my condition or to reevaluate the neuropathy diagnosis.

I've been working with Jenny Primm and she has been very thoural and helpful to me. And has done…read moreall the tests and follow up for me. I'm very happy with the service I have gotten there. rg.

After 3 visits and my purchase I have nothing but high praise for Jenny Primm's care and…read moreprofessionalism. I wouldn't hesitate to recommend anyone visit who's looking to improve their hearing.

This place is AWESOME! After calling several hearing clinics in the area and dealing with a couple…read moreof them, I can tell you that the people at Integrity are just fantastic, from the front desk to the doctor that works with you. If every business was as nice as this one it would be a much better world!

I became severely hard of hearing about six years ago. I found My Hearing Center in Tacoma where I…read morelive much of the time. Theyfitted me with the best hearing devices I've had so far. But here's the best part: once you're in their care, you get 100% support. They retest, reprogram, repair, clean, you name it. Barb is the audiologist and she's so experienced and patient. Mandy goes above and beyond; she's supported me where I live part time in Manhattan. I couldn't recommend them more highly

My experience here was absolutely amazing. Barbara is the best. I saw her for the first time just…read moretwo weeks ago and today I received my hearing aids not to mention in the middle of her vacation, but she came into the office to fit me and did her best to ensure I had "A" quality hearing! She is friendly and patient centered. She reached out to me herself through text message to ensure I knew that the hearing aids came in and scheduled me right away to come in. These are the best hearing aids I ever had and I wish all doctors or physicians were as great with their clients as you are! Thank you! From Mary McQueen

A true professional, caring and knowledgeable. My daughter and I think she's the best!read more

From the owner: Michelle Batson, Au.D. at Northwest Otolaryngology is available for all your hearing needs from…read moreassessment of hearing to the purchase of assistive devices. We also provide consultation on specialized concerns such as tinnitus for Tacoma and the South Puget Sound region. Dr. Batson believes in providing a personalized approach, listening to concerns and then educating patients about their treatment options. Any hearing aid recommendations will be based on your individual needs to provide the best possible improvement your ability to hear and your quality of life. Patients with tinnitus will obtain information about the condition and treatment recommendations aimed to reduce the annoyance of their signal. Our services include: Hearing evaluations Hearing aid services including maskers for tinnitus Assistive/telephone devices Batteries and repairs We work with all insurances as well as Labor and Industries. Northwest Otola

HSDC is great. The location can't be beaten; everyone is friendly and highly qualified.read more

I have been going to the Seattle Hearing speech center for over 60 years,…read morethis past two years their system for appointments is unbelievable tacky and discussing I have always the walk in which is not available and its to change a tube. You must make an appointment in order for someone to be there. Just to change a tube Sadly to say they need to close this place down. they need to stop paying the staff if they are not going to be there