The ER is overcrowded and short staffed, but I also did an 8 day stint in 6E for suicidal ideation…read moreand attempt, and as far as psych wards go, it was not bad. The lack of soap was gross (body wash is not hand soap!), and I HATED the communal showers (ew), but the staff was friendly and the food was pretty good. Overall, it was a break that I obviously needed, and they reset my meds to be more what I needed, so that was nice. The last place I'd been at was Havenwyck, so this was obviously exponentially better, lol. I also used to love working out at the Wellness Center, but stupid Covid ruined that.

Was incredibly shitty. ER was understaffed and slow. I was there from 9am-3:30pm. I was put in a…read morechair and basically left to sit all day.

I don't think there is an ENT doctor around in this place. Big advertising though!…read moreI left her Services because a) I was not told that wax in my ear would not allow for a hearing aid without it being removed so would b) asymmetrical hearing i.e.both ears have substantially different hearing losses - especially. when it comes to word recognition. A smart technician at lo and behold Costco told me this. She did a 1 1/2 hour hearing test on me and refused to sell me a hearing aid after she discovered b. Hinderliter sold me hearing aids (which didn't work) after only 1/2 hour quickie of a test. Yes, all is spic and span and smiling there - but: is that a priority? It costs S350 to make a good hearing aid - so you can calculate Hinderliter's profit margins! Do ask questions!!!

Kristin is very genuine. She takes time to listen to her patients struggles and works toward…read morefinding a solution tailored to each individual. It is also comforting to know she also wears hearing aids and can personally relate to her patients.

I would give Proctor ENT more than 5 stars, if I could. I visited the practice for the first time…read morerecently regarding an ear issue I have been dealing with for over 20 years. The office staff was very pleasant. I really appreciated that the new patient forms were quick and easy, since they auto fill the information that they have for you already. The nurse, Claudia, is a gem. She is patient and kind. Dr. Proctor was right on time and spent the perfect amount of time with me. He solved a problem in the office that other ENTs said needed to happen via surgery. He has some interesting technology that allows you to watch via monitor during the exam. That isn't something that I cared for, but I am sure other people would like it. A word to the wise, he is a popular specialist. You can expect a wait of 3-4 weeks for an appointment...it is worth it.

This is the first time I wished Yelp had a 'zero stars' option. My grandmother has had a pair of…read morehearing aids for 5 years that suddenly stopped working. We received a brochure in the mail for Sterling Hearing Center and made an appointment to get new ones made for her. On our first visit, they took a mold of her ears. While doing so, the tech over filled my grandmother's ear and dripped the substance all over her jacket and shirt; both having to be thrown out due to the white/beige stain that resembles caulk and wouldn't come out. That should've been the first sign that this place was a joke. The following appointment was meant for her to try on her new hearing aids. We show up only to be told the first set of molds for her ears were misplaced and had to be taken again. This would have made me decide to go elsewhere, but due to several of us taking care of my grandmother, she unfortunately went through way too many appointments with myself, my sister, mother, and aunt. For the next appointment, she tried on the hearing aids that were made from her second mold set, but they didn't fit! They had to do everything over again, FOR THE THIRD TIME after FOUR APPOINTMENTS. The staff works out of this location on Wednesdays only; we had to wait a week to get something done. After her hearing aids were said to finally be done, we went to check them out. While they were being tuned up, we heard a whistling noise coming from one of the hearing aids and the other didn't quite fit. The device that didn't fit was shaved down and the other was left alone because the tech said "that is the heating vent you're hearing, not the hearing aid whistling." We took the set home, my grandmother seemingly satisfied. After an hour, the hearing aid started whistling and wouldn't stop. When we asked my grandmother if she could hear, she said she could hear from one that whistles and the other doesn't work at all. When they shaved down her hearing aid, they broke it. I asked my grandmother why she didn't say anything, she said she was sick of going back and forth in the snow and decided to deal with it. I had enough. I made another appointment and made it very clear that I needed brand new ones made. I was promised that new ones would be made and programmed in one last appointment. We went in for the "final" appointment and get taken back into one room by a gentlemen stating he is "assisting" with the new hearing aids and asked to see the old ones. I gave him the old ones as requested. We were then called back into the room where they program the hearing aids. They tried to re-program the exact same garbage pair that was made incorrectly to begin with and new ones were never ordered! They lied and then tried to scam us. TRUST ME when I say this, if you care about your loved ones, you will NOT bring them here. This staff is completely under-qualified, unprofessional, dishonest, and they are taking advantage of the elderly. I would never recommend these crooks to anyone. They charged us $3,000 for a pair of hearing aids that didn't work and tried everything they could to avoid ordering her a brand new pair that they didn't screw up. We took the hearing aids off and left them on the desk and left. They refused to give us a refund; we had to submit a charge-back claim with our credit card company to get our money back. We went through hell for just over two months and got nowhere. We finally took my grandmother to Costco and got her a brand new pair for half the price, fitted, and programmed within two weeks. This place is a scam. BEWARE!

From the owner: When you visit our hearing care professionals, you'll experience a level of service that sets us…read moreapart from our competitors. When we perform our convenient hearing evaluation, we take your concerns into account. We'll combine the information you provide with the results that we collect during your visit in order to create customized hearing solutions.

Oakland Audiology is Outstanding…read more The audiologist checked my hearing and then due to some hearing loss hearing aids were recommended. The clinicians are excellent. The front desk staff is friendly and helpful. I wound up not getting the aids I was fitted for because I decided to wait. But I would recommend them fully.

As a referral from insurance an appointment for a hearing test. I was granted an appointment very…read morequickly at a time I could make. Upon arriving and checking in I had a conversation with the receptionist in regard to paperwork. I commented on something and was immediately and rudely corrected by the owner/office manager for using poor grammar. Apparently my slip up of saying me instead of I was a horrible mistake in this office! Gosh what was I thinking? A day of appointments and I was tired and used poor grammar. Public humiliation was the order if the day. I was assured that she would not be doing my hearing assesment. Michael was very professional during testing and seemed to be compensating for the earlier rude remark from the owner. At time of check out, the boss lady gets into the conversation again and has no clue what to charge for appointment and at one point says, "If we bill the insurance company and we don't get paid what do we do"? So even though I have insurance they accept and an additional discount I was charged $155! The receptionist tried to help but to no avail. The entire thing was amazingly unprofessional. If I acted this way with clients I would be out of business. Okay fine. I can bill for reimbursement. I just wanted out of there. Got home.....nope! No billing information on receipt for billing my insurance. I am pretty certain I will get no cooperation from her for what I need. Not that she would know. The only saving grace to this visit was Michael, and Bo the rescued puppy. However only if you think dogs belong in a medical setting. Please save yourself and do not go there. It took my wife a year to talk me into this test and she is thrilled that I finally went to be treated so poorly. Also checked with my wife, the grammar queen. Turns out my sentence structure was appropriate and some people think they know English and do not. This review is not about the insult but the attitude. I am truly sorry it was the end of the day and you were cranky, but no need to be completely unprofessional.

Rude! Been a patient here for over three years. Since most of the staff left to go elsewhere,…read morethe people working there, now, including the audiologist, are rude. No important phone calls returned, Material for the hearing aid not given, when appropriate. When the dr was asked specific questions, instead of answering, she tried to sell me a new hearing aid. I said I hear fine with this one, but have a few questions. She didn't answer any of them. Again, trying to sell me a new one. I told her I understood she wanted me to get a new hearing aid, but I had some questions. She, still, didn't answer any of them. She said my warranty was up. I told her it was not, which is wasn't. She, then, got up and left the room. The receptionist was, equally, rude and curt, weeks ago when I called, when I went in, and at time of office visit. Go elsewhere.

Although I believe Dr. Bessega is well intentioned and runs a pleasant practice, I left extremely…read moredissatisfied with guidance on purchasing hearing aids and her office's communication regarding insurance questions. I showed up with a little knowledge and hopes of purchasing my first set of hearing aids. Instead I was told she felt like an "unpaid consultant" answering my questions and that I should just go home and research a model she recommended and call to have it ordered and reschedule an appointment later to have the hearing aid fit. Needless to say I left realizing that there are other audiologist available that will actually listen and address their patience concerns. This office might be good for people that know exactly what they want, or don't care what they get, but it's not very helpful toward new hearing aid users.

The Doctor is amazing and very informative! The staff is knowledgeable and experienced everything I…read morelook for when choosing a optical!

Meijers optical went above and beyond what I expected! Made sure I got the best glasses for the…read morebest deal! Kelli the optical manager was easy to talk to and made sure I left the store with exactly what I needed! I will definitely be recommending others to go and try them out!

I was referred to Sam Bahu by another doctor for a consult prior to a surgical procedure. I ended…read moreup waiting more than an hour to be seen for a five minute visit. I mentioned something to the nurse and the doctor himself and got no sympathy in return. Basically treated like a number instead of a patient. I returned for a post op visit today and made the earliest appointment I could in order to avoid a long wait and here I am still waiting to be seen an hour and 15 minutes later. This is absolutely ridiculous and unprofessional. I heard my name mentioned in the hallway while I waited in the screening room and when no one came in I decided to walk out and ask if I had been forgotten and the nurse just said no, he'll be right with you. I don't recommend this office unless you have time to waste.

Dr. Sam Bahu is one of the best ENT physicians I have ever been to. After over 15 years of chronic…read moreear complications, I finally found a doctor that is caring and efficient. He always makes sure that I'm comfortable and able to tolerate any in office procedures. I've had the worst experiences prior to coming to this office! So happy I found him. You will be too