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Sterling Hearing Center

1.0 (1 review)
Ultra High-EndMedical Supplies, Audiologist
Open • 9:00 am - 6:00 pm

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11 years ago

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Birmingham Bloomfield Audiology

Birmingham Bloomfield Audiology

2.8(5 reviews)
4.1 mi

Rude! Been a patient here for over three years. Since most of the staff left to go elsewhere,…read morethe people working there, now, including the audiologist, are rude. No important phone calls returned, Material for the hearing aid not given, when appropriate. When the dr was asked specific questions, instead of answering, she tried to sell me a new hearing aid. I said I hear fine with this one, but have a few questions. She didn't answer any of them. Again, trying to sell me a new one. I told her I understood she wanted me to get a new hearing aid, but I had some questions. She, still, didn't answer any of them. She said my warranty was up. I told her it was not, which is wasn't. She, then, got up and left the room. The receptionist was, equally, rude and curt, weeks ago when I called, when I went in, and at time of office visit. Go elsewhere.

Although I believe Dr. Bessega is well intentioned and runs a pleasant practice, I left extremely…read moredissatisfied with guidance on purchasing hearing aids and her office's communication regarding insurance questions. I showed up with a little knowledge and hopes of purchasing my first set of hearing aids. Instead I was told she felt like an "unpaid consultant" answering my questions and that I should just go home and research a model she recommended and call to have it ordered and reschedule an appointment later to have the hearing aid fit. Needless to say I left realizing that there are other audiologist available that will actually listen and address their patience concerns. This office might be good for people that know exactly what they want, or don't care what they get, but it's not very helpful toward new hearing aid users.

Sterling Hearing Center - medicalsupplies - Updated October 2026

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