I've been several times for myself and my grandchildren. It's always clean with friendly…read moreknowledgeable staff. Wait times are never too long!

Everyone was so friendly and I was in and out. The facility is nice and clean and they will take…read moregood care of you. The doctor, nurse, and front desk staff were all fantastic. You can also get your prescriptions right at the urgent care instead of having to go to a pharmacy. Very convenient and great service!

Best Urgent Care Ever! This place is amazing! The front desk guy is fast and nice. It felt more…read morelike a regular doctor's visit than urgent care.

I don't leave reviews for doctors but I had to speak up:…read more Oct 8 2024 I was seen. I had a sore throat and was congested, yet the doctor that day claimed it was a sinus infection and prescribed me antibiotics. I had to ASK, ASK....to be tested for COVID and strep. The doctor was okay with it, but the nurse who saw me that day overheard me and said in a very snobby and know it all tone "she doesn't need that test". By the way, if you were that nurse just know the walls are transparent and the patient can hear everything you say. They also didn't caution me to monitor my symptoms and see if it progresses worse. Oct 10, 2024 - at lunch time I decided to take a COVID test and sure enough....POSITIVE FOR COVID. Luckily I didn't start the antibiotics bc I was very distrustful of the diagnosis. The nurse and doctor who saw me should know that I can tell they either don't care about their patients or need to be re-educated on how to do their job. The urgent care had only one other person being seen at the same time as me so they were not in a rush. I feel very disrespected and will not be coming back.

Dealt with a horrible headache that wouldn't go away with medicine. Was able to go online and…read moreschedule an appointment immediately. The location was easy to find and very clean. The staff were so efficient and kind. They were interactive with my infant to make sure she was entertained while they checked me out. They took my concerns seriously and gave me options to consider rather than telling me "tough luck" like other pWas able to get to treated and feeling better within 2 hours of leaving. Huge thanks! Highly recommend.

This is one of the best, if not the best, doctor's office I've been to. Every provider I've seen…read morehas been empathetic and has taken my concerns seriously. Rose and Matthew are my favorite providers here, they are both so kind and have fantastic bedside manner. Plus, they take my insurance which is SUPER hard to find.

I showed up this morning right when they opened with an intense pain in my ear & the physician was…read morethere already and very kind. She (Niki) seemed concerned and was nice the whole time. She was patient when I had to wait for a picture text of my insurance card from my husband because I was in pain and forgot it when I left the house that morning. She explained everything and seemed very helpful! Then I get the antibiotics filled by their pharmacy and the lady in the pharmacy was also nice! She was very quick and optimistic! She gave me the tip to get the CVS card for general shopping to save money and filling my prescription literally took two minutes tops! I will definitely be back the next time I have an ailment or sickness! Great place!

CVS minute clinic was great and saw my little one when no one else would. Setting the appointment…read morewas quick and easy. The wait time after check in was minimal and they were very professional and kind. They confirmed that he had an ear infection, gave us a prescription, a school excuse, and we were on our way. I highly recommend them and will go back again if we need them. Thank you for taking such good care of my little one!

The most amazing service ever for a express care The NP that…read morewas there the most kindest, professional and through I have met since moving down here, thank you

Good location Fits the purpose…read moreEasy in and out while you wait for a primary care doctors or you can just got here

Nurse left tourniquet on the entire time she drew my blood and now I have been left with this…read morebruise. It was incredibly painful and not standard practice whatsoever. My doctor was Donna Sue Stewart-Mcallister who was great, but her nurse on 3/26/2026 at 4:30 was not.

Such a helpful and kind group of providers working here!! Customer service and emotional…read moreintelligence unmatched. Would highly recommend.

This office is the most poorly run urgent care I've ever experienced. First, if you call you will…read morebe put on hold for a minimum of 10 minutes, then someone else will pick up and ask you again why you're calling. Once I was told they were too busy to schedule an appointment over the phone. Even with an appointment, expect to wait 30 minutes at least to get put into a room, and then another 30 until you're seen by anyone. Poor organization, poor hygiene, and poor customer service.

Takes forever to see a doctor and makes you wait and lose so much time, came here with my baby and…read morehe got so impatient , and nobody was here

A pleasant professional experience from start to finish. Best experience I've had at an urgent care.read more

Horrible experience. We checked in at the front desk and the receptionist made us wait 45 minutes…read morewith a screaming one-year-old before finally telling us they needed a clearer picture of our insurance card. During this entire time, they hadn't even bothered to check us in. After another 15 minutes, they came back and asked us to finish filling out paperwork that should have been handled right away. In total, we sat in the waiting room for over an hour before the check-in process was even complete--not before being seen by a provider, just to be officially checked in. The level of incompetence and lack of urgency from the front desk staff was unbelievable. They were unorganized, dismissive, and completely unprofessional, showing no consideration for a sick child or for patients' time. I would strongly recommend avoiding this place altogether and going to the other urgent care on the island, where you'll likely find staff who at least know how to do their jobs.

I would like the care quality. The Dr's are understanding. And they treat each of their patients t…read morewith respect

I would have given them a 4 when I came on a Saturday with what I thought was a broken foot and…read moreafter the doctor looked it over she said "we don't have anyone to x-ray you today so you will have to come back early next week." So I returned as she said for what I assumed was the 2nd half of the visit. I even mentioned to the front desk person- it isn't another copay right? Because that is another $50 when it is you that didn't have what was needed not my fault. Oh no, it wouldn't be. Well, here we are a month later and I got some money PayPaled to me for a deposit on my new place, only to find it short $50 because they auto drafted off the card I used at the first appointment to pay the 2nd copay they did in fact charge me for. Then when I called to have it fixed they said somewhere in the paper work (fine print) I agreed to have them auto draft any outstanding balances. I live on a very small budget and would not have knowingly agreed to auto drafting anything as now I cannot pay the deposit for my new place and they have refused to return the 2nd copay that I truly think I shouldn't have been charged for as they didn't have the equipment needed functional on the first visit. So here I sit, waiting another 2 weeks basically pondering homelessness because they set up an auto draft and set up a scenario for double billing me. Be wary all!

This is definitely a five star medical clinic for seniors! I am 78 and have attended many clinics…read moreover the years. This is by far the most helpful, caring, respectful and considerate clinic that I have ever attended. I give this facility my strongest most positive recommendation. If you are eligible for Medicare, this the place for you.

From the owner: Dedicated Senior Medical Center is a family-owned primary and specialty care practice committed to…read moredelivering superior healthcare to Medicare-eligible seniors. Our patients' word-of-mouth referrals have helped us grow and provide our seniors with greater access to the quality healthcare they deserve.