(September 2024) The process of booking a walk-in appointment online was quick and easy. I was able…read moreto get in, see a Nurse Practitioner, and get out within thirty minutes at the most. This was not an emergency room visit. I was able to pay a $50 co-pay, but the cost will of course depend on your insurance. My only advice is to communicate with the staff if you have trouble filling a prescription or need to send prescriptions to different pharmacies. That can be tricky, but they will help you get it figured out.

On September 4th I had the worst anxiety attack. I seriously felt like it was a heart attack. My…read morehusband brought me here as an emergency but before we came he called to ask if they can see me he explained what was going on they said yes. As soon we got there and checked in the front desk said no they wouldn't and even gave my husband a card for a psychiatrist. Worse customer service EVER!!! My husband even told them we called before coming and she said well I have no idea who you talked to the doctor would not see you. Anyways I have the proof we called. She was rude and not helpful even dismissive. If you wanna be treated right don't come here.

Hands-down BEST, All-around Tx Med. I've been to quite a few…read morebut Stone Oak is consistently a cut above. Last Sunday I was in a car accident and needed to be seen. On top of the million and one things to do, they made it such a breeze and even made me laugh a little. Even with Covid, the process was smooth. Kenneth greeted me with a smile and a delightful attitude (even after I did not complete questionnaire prior to arrival) and willingness to help. He took me to my exam room where Sherry took my vitals and shared jokes. Without hardly a wait at all, I was greeted by the Doctor (Lizbeth, Dr. Munoz) who was undoubtedly the most kind and patient doctor I've seen. It was very refreshing to be taken care of by such a genuine staff during these times. It made all the difference and why I'll keep coming back. God Bless you all!

Now named Care Now ding August 1. The receptionist was VERY…read moreRUDE!I was the only person in the waiting room area and I waited over 45 minutes to be seen at 2:45pm on a Tuesday afternoon. I arrived with a printed copy of drug screen order for pre-employment & had to fill in everything again both on paper & on an online form to check in. A guy walked in and she had a completely different attitude towards him & told him that he didn't have to fill out the info online. She was very friendly to him. VERY POOR customer service. Thankfully, the nurse or tech, Adriana, was VERY NICE!

Absolutely loved this clinic. Very friendly and attentive staff. Staff was also very informative as…read moreto what they offer here. Would most definitely come again and will be recommending to all my friends !

Bad experience with new staff and nurse sitting doing nothing! Today we went to clinic since I've…read moretexted and called to make appointment, but no luck so I went in today.... We have been bringing our grandson to BWell Clinic for years, so it was very disappointing to see how much negatively the experience has changed. We went in recently and were told that they no longer accept walk-ins and that we needed to schedule an appointment. We scheduled one, but after what happened, I asked to cancel it. Our grandson is autistic, and while we were there, he was having an episode and became loud. Instead of showing compassion, patience, or understanding, the nurse immediately told us that when we come to appointments, we need to be "safe and control him because we have other patients." As his family and caregivers, we know how to care for him and handle his behaviors. He has been coming to this clinic for years, and the previous staff knew him and treated him with kindness and understanding. I asked to speak with the nurse in charge, Derik, because I wanted to address the situation appropriately. I was told he was with another patient and would be out shortly. Unfortunately, the nurse left the conversation without showing any understanding or compassion for the situation. Her attitude was extremely rude and inconsiderate. Working with patients, especially children with disabilities, requires patience, compassion, and understanding. We did not feel that was demonstrated during our visit. I ultimately canceled the appointment. After years of coming to BWell Clinic, it is very disappointing to leave feeling unwelcome and judged. Based on this experiences we , we will not be returning. Clearly nurse is in the wrong profession!! When Mr Derik came out she pulled him away to avoid him from speaking to me. Adding more wait time.

I had a very positive experience at CareNow Urgent Care. Alyssa, the technician/nurse, was so…read morehelpful, and Dr. Alfonso and the front desk staff Zach were kind and patient. They even thought to get me a wheelchair, which I really appreciated. The office had a calm, welcoming atmosphere, and I didn't have to wait long. They also accept TRICARE. I'd recommend this location for urgent care.

If you are wondering if this is a good option, I recommend Care Now Urgent Care. They are friendly,…read morecaring, the place is clean, there is calming music in the lobby, and the doctor is good.

Dr. Uzowulu practices medicine with his heart. He has a breadth of medical knowledge that surpasses…read moremost doctors I have encountered, and I am a physician assistant (PA). I would trust him with any member of my family, and I know he would work my children in to be seen if emergent. He treats the patient as an individual and not a condition or diagnosis. He believes in preventive maintenance (preventing disease before it occurs) and delivers excellent patient education. His staff have a family atmosphere, and I have always felt welcome. Will definitely send patients and friends his way. :D

This is the first physician that I felt truly listened to my issues I was dealing with. He was so…read morecaring and thorough. I am happy that I found a doctor that takes the time to visit with you instead of just being another number.

Dr. Gogu is a Life-Saver!…read more Dr. Gogu is truly a life-saver. I made an appointment due to feeling 'off' and short-of-breath, after a 5-year gap in visiting a PCP due to insurance changes. Dr. Gogu's office was able to accommodate a same-afternoon appointment for me... Yes, truly a doctor appointment made/received on the same day! Dr. Gogu and his staff quickly had me diagnosed with severe anemia...and on my way to the hospital for a 2-week stay. Now on-the-mend and looking over the ER admitting paperwork, I realize just how remarkable Dr. Gogu's fast & accurate diagnosis had impacted my life. If not for the quick diagnosis and actions taken on my initial appointment with him, I feel things would have turned out much differently for me. I'm now proud to have selected my new PCP and look forward to Dr. Gogu's continued health guidance as I age. Many thanks for his compassion, professionalism, intelligence and the quick-diagnosis of my potentially life-threatening condition.

I don't know how are are they even licensed. They have no idea what are they doing they are…read moreguessing not treating. Ask ChatGPT knows better than that doctor. Went there 3 times to get my leg checked and they missed diagnose Me gave me wrong medication that made it worse.

Let me preface this review by stating that my experience with my doctor and nurses has been nothing…read morebut positive. 3 stars for that. The front desk staff, on the other hand, have been consistently rude, as if speaking with any of the patients is a huge inconvenience to their daily activities. I DREAD office visits and calling to make appointments/have prescriptions refilled. An example: after being on hold for 15 minutes, I was given no other option than to leave a voicemail for a nurse to have my question answered. (I was calling to check whether she had received my previous voicemail.) The "not recommended" reviews are undoubtedly overly emotional, but they are accurate regarding the remarks about front desk staff. Healthcare is becoming more and more of a business (it is evident this office is organized for profit) and being such, as a customer (patient!), it would be nice to be treated with a minimal level of courteousness and respect.

This clinic has moved over to the "WellMed" system and has gone down the toilet both in basic…read morecustomer service and the quality of patient care. Getting anything done here is a nightmare. Even for a basic office visit you may be waiting 2 hours after your appointment time to be seen by a provider. Test result follow-ups are very slow, even after they show up on the patient portal. Providers are also slow to write orders when test results are alarming to the patient. Dr. Coutinho used to be great but if you go here now odds are you will just see one of his PAs rather than the Dr. himself. I have nothing against PAs but the care here is simply not up to standard.

Went in for a sports physical...quick and friendly staff. Very helpful when all this back to…read moreschool is stressful.

Convenient location. Staff is consistently prompt and helpful. We continue to come here for…read morephysicals and minor medical needs (flu, stitches) because we know that we will get great care.

I am not a person that writes reviews often, but unfortunately, this was one of the worst…read moreexperiences I have ever encountered with a doctor. The staff was amazing but unfortunately, the doctor was not. As soon as he came in, I don't know if he was just having a bad day, but he was very dismissive. He didn't even give me a chance to tell him what I was feeling. He just dismissed it, and prescribe me a six dollar over-the-counter cream and was very sarcastic for no reason. I came in with the joy and peace so I know it was not me. He just kept rolling his eyes and was turning down everything that I said, I don't wish that kind of treatment on anyone and I pray that he does better for the sake of his business practice and for the people that he are caring for. He probably was having a bad day, but I pray his day gets better and that he is more kind to his patients..

Excellent care for myself and my wife. Always tentative to our needs. Dr Gogu and his staff always…read moresee's us with appointments or as walk ins.

I just tried to make an appointment..I was told they are no longer accepting United Health…read moreCare.(TRS Medicare advantage)..I'm disappointed

I'm a healthy woman in my early 60's. Happy with my care at their office. Easy to schedule an…read moreappointment, no appointment needed for blood draws. Their NP's who work with him, especially Kimberly is also pretty good and is more thorough in updating my vaccines and with preventive visits. Dr. Paley lately works Mondays and Wednesdays, and I've met him several times. Although, I routinely visit once a year. He is very personable, and easy to connect with.