This morning was my first visit in about 2 years maybe, and it started off good enough. BIBA…read more(brought in by ambulance) where I was immediately given a hospital bracelet, EKG, blood works, and fluids. That was when it ended, I was shooed off to the waiting room around 2:30 AM, and as of 5:00 AM I am STILL sitting here with a mini fluid vial in my arm with no sign of a doctor or nurse to see me. I'm angry, exhausted, hungry, and just want to go home. This place is awful and possibly the worst hospital in the world, they don't care about you, just want to get your money and leave you to rot in the waiting room.

The quality of the medical care was excellent. If you need to interact with Case Management…read morebeware. Their communication is POOR. They are focused on the bottom line but not the patient's wellbeing. It is certainly not a patient + case management effort.

I rarely leave reviews, but my recent experience was unacceptable. The front desk staff member I…read moreencountered was shockingly unprofessional. Their appearance alone set the wrong tone--tattoos on full display, scrubs so tight they were inappropriate, and a generally unkempt look. Even more concerning was their attitude: curt, dismissive, and flat-out mean. When you walk into a healthcare setting, you expect professionalism, courtesy, and at the very least, a welcoming demeanor. Instead, I felt judged, rushed, and unwelcome. First impressions matter, and if this is who they have representing the practice at the front desk, it reflects very poorly on the entire operation.

Appointment went OK, was told its would be given an inhaler and a steroid to get rid of a cough i…read morehad for 3 weeks..which is still have at 1 month. Got to the pharmacy to pick up my scripts and they only sent the inhaler. On the pallerwork it said mucinex and inhaler. Mucinex is NOT a steroid. I called the office and the PA that seen me,was not there for the day,so I was told to call back the next day. I did call back, gave them my number, and I NEVER heard back from them. Very unprofessional. Very disappointing. Especially since I am still coughing. ​

Wow! I am an oncology patient and have been seeing Dr. Z and Megan for over a year now. The Dana…read moreFarber Palliative Care team highly recommended Dr. Z and referred me to him. I was a person that grew up with fear of drugs (blame Nancy Reagan & Tipper Gore LOL), especially cannabis. Dr. Z and the NP Megan have explained the use of various cannabinoids and specific terpine profiles that I am FINALLY able to have some relief! I have been able to get some sleep at night, which is AMAZING after years of insomnia. I have learned about how to use the least amounts of THC and be able to function with less pain during the day-- This is what we are currently working on, and it's been eye opening. It's an incredible balance of science and art. I feel like they have taken the time to understand my specific situation, developed a plan, and based on our zoom conversations/appointments we have been able to figure out which strains/profiles have the best outcomes for specific situations/times. I don't want to feel HIGH, I want pain relief and to be able to eat properly. ECS Wellness -- Dr Z and Megan have made my life a much happier one. Trust the process, follow the plans, AND keep asking questions. They will get you the relief you need!!

I have been seeing Dr. Zaklin for a few years to get a medical marijuana card. I was in a serious…read morecar accident many years ago, and have had issues since then. He will take the time with you and he's very knowledgeable about cannabis, and other holistic approaches to healing.

Genius concept CVS! What a great experience! This is the…read morehighest level of "Walk In Clinic" or "Urgent Care" facility that I have ever seen. Greeted with compassion by Natalia at reception, thorough intake and vitals taken by the very kind Hafsa, and a legit full doctors appointment with Dr. Gutmanovich (Dr. G.) this past Saturday. Had a horrible cough and really did not want to go anywhere, especially to the always long wait at the local ER, so gave this new office, WITHIN the CVS in Swampscott a shot. At 3:30 I found them online and put my name in for an appointment at 3:45. Could not believe it. Got right in, and, I needed scripts. Dr G. ordered the scripts as we talked. I walked out of the office, walked over to the Pharmacy, and scripts were waiting for me!!! No traveling to a pharmacy elsewhere, or being sent to another office...this was fantastic. And the staff here, I found out, are THE staff here. So my chances of seeing Natalia, Hansa, and Dr. G. for my next ailment, knock on wood, are pretty great. They have a full facility here. They do x-rays, stitches, pretty much anything that doesn't call for extreme care. Highly recommend!!!

Service and just about everything is bad about this CVS since it changed. Pharmacy is overwhelmed…read moreand staff are rude. I used this Pharmacy for 40 years. Worst it's ever been!

went in for a persistent cough and mucous over several weeks. the folks at the front desk were…read moreefficient & friendly. I was a middle of the day walk-in so a couple of people were ahead of me. they brought me and checked vitals and such then the NP came in. she was friendly, knowledgeable, & patient. asked questions and listened to concerns. overall I was extremely satisfied!

What an awesome experience was so nice and helpful James and Cabral exceptional job I'll definitely…read morebe going back here.

Good to know you can come here on Sunday morning at 9 AM and get seen by a doctor within minutes…read more I recommend this place if you have to see someone quickly. There is plenty of free parking in their parking lot, there is a receptionist on the first floor to give directions where to go or help with any other needs. Beth Israel's's Urgent Care is located on the second floor, there is an elevator a wheelchair if needed. The office suite is clearly marked urgent care, very important. If you are stressed or in a situation you don't want to have to second guess where to go. My doctor examined me thoroughly and had a medical assistant. My exam was quick. This is urgent care and being quick is a good thing. . I did not have to go to an emergency room for which could take hours maybe even days to be seen, especially at a non Beth Israel emergency room. Even then, taking up the space and time in an emergency room makes it difficult for those people that are really in crisis with a high need medical issue. If I needed an emergency room, BI Urgent Care would have sent me or made sure I got there safely. So this was the perfect option for me rather than waiting for an appointment after a minor car accident. Or emergency room. I'm very pleased with Beth Israel, as medical provider in all areas of care including surgeries. Hands down, the best option. Discharge/service note was giving to me at record speed and my medication was called in in the same manner. I've been coming for my primary care to this location for several years. Professional staff at the front desk make my visits run smooth. the doctor examined me, I felt confident in his ability to assess me. Today was pleasant and efficient I was in and out of there quickly. And that's what I want when you have been in an accident or some other life incident.

I called my primary and was advised to go to the closest Urgent Care…read more I was seen very quickly. The support staff, nurse, doctor, and XRay tech were all great. Within a short time I had a diagnosis and meds were called in to my pharmacy. I'm on the mend now and could not be more grateful. Super-easy access on and off Route 1 via Route 16 eastbound. Ample parking. A lab and XRay facility right there. A pharmacy right next door. Very comforting to have this facility nearby.

From the NP to the doctors, I have always been treated well. They listen when I describe the…read moreissue/problem, and make appropriate recommendations. Been going here over 10 years, and my wife goes as well. There is a reason they keep expanding, and it is because they do a good job. I've never waited as long as others have said, and I always get an appointment rather than just walk in. They also have recommended me to outside experts when needed who have been very helpful.

They are great! Until you actually have a medical crisis. They claim to have an urgent care center,…read morebut if you try to go there, they tell you to go to the hospital ER. They would rather you go to the ER during the rising pandemic... I digress. Do the other things they want me to do. Nope, not good enough. Treated like a malingerer, no sympathy or offer to help. Just - "You faker! You took ONE WHOLE MG instead the .5 you were prescribed! You disobeyed my instructions! Of course you ran out early! No, you can't refill your prescription four days early, and no, we will not discuss why .5 once a day seems to not be sufficient (even though the general dosage is 1mg twice a day, or .5mg twice a day) or why a nurse practitioner said this prescription wasn't even therapeutic, you can't have any more, just go suffer. "And let's sign a contract that I will prescribe and you will take it as prescribed." Like I am a teenager signing a drinking contract with my mom. Get out here. That's what the instructions on the bottle are. So, if the lowest dose of .5mg doesn't help I just have to suffer until...I can reach you and get an appointment so you can say - no, you can't take a whole mg? Even though everywhere says 1 mg is appropriate. Do they like to see people suffer, or is Ritvo on some power trip that she would deny medication to someone suffering as punishment because they disobeyed her orders? Under the guise of "safety." When you are prescribing under the recommended dose and your patient is suffering AND running out early, you just...do nothing. What is this some sort of test: Will patient suffer at the alter of my instructions, rather than defy them? Reach out for help. But not here! They just make up whatever they want and don't care about helping patients.

This is the worse urgent care I have ever been too. I went there for rib pain and they did nothing…read morefor me. I thought it was a pulled a muscle but was concerned it could be a broken rib. The doctor spent less then 5 minutes with me, told me it was a blood clot in my lung and that I need lab work. But their lab wasn't open on the weekend and to go to the hospital. What type of urgent care does not have a lab? How do they run any tests? So I went to the hospital and it was a pulled muscle. The hospital did not understand why I was sent there. Then when I filed a complaint they told me I would hear back in 30 days... guess who never heard back from them after multiple calls.

The nurse that gave me an IV ,damaged a nerve. Now I have very little use of my arm. The treatment…read moreI was given didnt work. But the doctor was nice. Someone in the small cramped waiting room very obviously had Covid. That really didnt seem safe. I hope I didnt catch it. I will never go back to this place.

I would have given a five star review until Dr. Mancini terminated me (a 69 year old woman with…read moreunderlying conditions) as a patient during the pandemic without even the courtesy of a phone call. I was a long time patient of Dr. Mancini. It is a concierge practice and I paid for the care of a doctor. When she went on maternity leave I wished all the best for her. I was not happy to find that she hired a nurse practitioner to cover for her rather than a doctor. I had excruciating pain on my left side near my rib. I did get an in person appointment and she said I had a bruised rib. She said I could get an x-ray. She called to say the x-ray showed an enlarged spleen. I was concerned and saw the nurse practitioner who sent me to the emergency room "in case my spleen exploded or something." Luckily I went to the emergency room where I was diagnosed with Costochondritis - a muscle problem that causes extreme pain. This should have been obvious since I have chronic muscle pain. My chiropractor in NYC, bless him, knew exactly what it was and how I got it and has made the pain lessen considerable. I went back because the nurse practitioner wanted more blood tests. She called to tell me that something was high. I asked if I could call to discuss the blood tests. She said no. I decided to get a complete exam in NYC (I live in NYC and in MA). Turns out is normal for the spleen to enlarge slightly when the body is under stress as it is sending out more white cells. My bone density is good and all my pain is muscular. My heart is good. I have lost 40 lbs and gotten my sugar down from 11 to 7.5. Still have to get it to 6 - but you would think these would be things a medical practitioner would know and want to share with me. When I asked when Dr. Mancini was returning I was told August 17th. I got this e-mail from her. "Jan, It has been brought to my attention that you have been unsatisfied with the care you have received since my going on maternity leave and were upset by my taking maternity leave in general. I was also made aware that you were verbally abusive, using profanity, towards our office manager. For these reasons I feel it best you find an alternative primary care physician. I am sorry it has come to this, but I feel the doctor-patient relationship has been irreparably damaged. The date of termination is August 1, 2020. - Dr. Mancini No phone call. No response to my e-mail replies. I was unsatisfied with the care I was given because I was misdiagnosed and not given appropriate information. I never was upset by Dr. Mancini taking maternity leave - I wished her all the best. All women need maternity leave. I did use profanity. Walking - in excruciating pain - to the office - I was made to stand outside in the pouring rain when they knew I was there for over 10 minutes. When I came in I said, "No patient deserves to be treated like s**t. I am a human being." I have a Masters in Counseling degree and if a patient of mine who had always been friendly and responsible reacted that way I would view it clinically as a sign of extreme stress (which it was) and would have checked in to see if they were okay. I have been in other medical places during COVID-19 and strict protocols never involve patients being locked out in the rain. I would have lived with all of this because of COVID-19 but the fact that a doctor would terminate a 69 year old patient with medical problems during a pandemic without even the courtesy of a phone call is inexcusable. When I found Elitra Health in NYC I actually cried during my exam because it felt so good to finally have an intelligent, competent team of people caring for my health. Dr. Mancini also prescribed inappropriate medication but that is another story.

As I started moving into my 40's I realized I needed to take my health a lot more seriously than I…read morehave been when I was younger. I signed up with Gold Direct Care after I heard about what Dr Gold was doing. I was drawn towards the idea of having a doctor who will spend as much time addressing my concerns as necessary. I have been pretty disappointed with 10 minute consultations with previous doctors who don't have time to listen and never really get down to the root of the problem. I got the feeling that they have to make a very quick decision and hope for the best. Try this, take that, come see me again in 6 months. I realized that I have to take my health seriously. Good health is one of the most precious things we have. I made a clear and conscious decision that I do not want to be part of the herd anymore. I wanted a doctor who I have access to. I wanted a doctor who truly cares and who knows me, and I wanted a doctor who had the time to do his job properly with my best interests at heart. I have been with Dr Gold since he started his Direct Primary Care practice, and I am completely satisfied. My first consultation was over an hour. I send him emails which he responds to right away. I have his cell number and I have 24 hour access if I should need it. (Not that I think I will, but it is a comforting thought.) I had a chronic health issue for quite some time, and nobody has been able to get it under control. With Dr Gold's care he had it taken care of within the first month. We spoke often and tried different prescriptions. He consulted with other specialists and before long had the whole situation under control and everything back to normal. I did not get kicked around from one specialist to another, from one test to the next. In the end it was his direct pragmatic approach that solved a complicated situation without having to send me in for a complete "refit". It is also a pleasure to work with him. He has a great sense of humor and a nice personality. It feels like you are talking to an old friend, which takes the anxiety out of visiting the doctor. If anyone is on the fence on whether this is a good fit for them, take it from me, you will definitely not be disappointed. If you take your health seriously, this is a smart investment. Investing in your health is investing in yourself and your future. Dr Gold practices modern medicine with a traditional approach. Everybody wins! I can't recommend it highly enough.

Went to the Urgent Care because I had abdominal pain. The Nurse Practitioner basically said there…read morewas nothing wrong. Kept pressuring my doctor to find out what was wrong. Turns out I had a UTI & diverticulitis The Lynnfield St MGHB urgent care was a waste of my time and money and jeopardized my health and safety.

Can't even comment on the care because we didn't receive any. Girl behind the desk literally saw…read moreus parking our car @7:35, got up from her desk and brought out a sign saying they weren't taking anymore patients. They close @8:30. We walked in the double doors as she came running to the door to tell us they weren't taking anymore patients. Just the optics alone of an employee dashing to the front door to turn someone away, 1 hour before they close is insane. And I swear she almost cracked a smile when she saw the look on our face.