This urgent care is Quick, pleasant and provides quality care…read more I always use this place on the weekends

I went to this Urgent Care earlier today, after going to the ER, that forgot to send in my script…read morefor Nausea meds. The NP, Danielle was so helpful and concerned. Not only did she give me samples to relieve the nausea immediately, she also wrote me a script, and gave me an alternative to the med I'm on that's causing the nausea. I definitely recommend this urgent care. Very professional and caring!

UPDATE Avery and…read moreMelissa made it a point to get everything figured out for me and I am extremely grateful! The apologized for what happened and who I spoke with on November 4th. Thank you so much for helping for correcting this and helping me and explaining everything!! Old review I would give them 0 starts but I'm only giving 2 for the fact that Melissa was so amazing. I got some test results that I needed to take time to process. The doctor that was in on Wednesday October 23 and whoever was in on Monday November 4th were terrible and rude!!! I called November 4th to ask questions and the dr that was working was extremely rude. No care at all that something could possibly mentally affect someone. If you want to be talked to like you're stupid and Drs who have no regard for peoples feelings then this would be the place for you. MELISSA WAS AMAZING THO. She was so sweet and helpful.

Pretty sad they can't accept a MI medicaid card. They needed my McLaren card which is the same…read morenumber. But the McLaren card comes as paper and disintegrates over time. Every other place I been to for years take the Medicaid card.

2 separate visits: 1 for myself and 1 fir my husband, both for covid testing. A different staff…read moreeach visit. Both visits were wonderful. Professional, thorough, friendly, facility spotless, in and out quickly but not rushed (even though over the NYE weekend). I highly recommend this facility. I've been to other urgent care sites and didn't get anywhere near the level of confidence from them that I did from Med Pointe.

Very clean facility with nice working individuals. Don't have to wait forever like at other urgent…read morecares

Gerardo Pavone I am 73 years old. In June 2025 I didn't feel…read morewell, I had a running nose, clogged ears and sore throat, so I decided to be visited at Pro Health Urgent Care of Rochester Hills, the city where I live. The doctor told me that I didn't have a flu. She also told me that I didn't have an infection, so she was not going to prescribe an antibiotic because it would have been useless. She gave me a spray for the nose called Flonase. After a few days my condition got worse and worse, so I returned to Pro Health Urgent Care and this time the doctor corrected her previous prescription and gave me an antibiotic. That is: what a few days before she said was useless. In fact, I DID have an infection. And after ten days of antibiotic I recovered. So the doctor botched the first visit, and botched the diagnosis... After a few weeks I received from Pro Health a bill for the first visit, that I promptly paid. But then, after a few more weeks, I received a SECOND bill for the time I returned to the Urgent Care! Wait a minute: The doctor made a mistake and I am asked to pay twice ? If the doctor had not botched the first visit and had given me the antibiotic the first time, I would not have had any need to return. So I decided to dispute this second bill and called Pro Health customer service. The customer service rep took notes, and told me that someone from the claim department will call me in one-two days. Nobody called. After 5 days, I called again, and I was told that they had contacted the doctor at the Rochester Hills place but she had not answered yet, so they didn't call me back because they could not complete yet the investigation. Five more days have passed. No news. So I have two complaints: 1) The incompetence of the doctor who visited me at the Rochester Hills urgent care 2) The lack of attention of Pro Health Urgent Care Customer service when a patient has an issue.

New to Rochester. Located in a strip mall across the street is Pro-Health Urgent care…read more This place is so new, it's hard to critique when everything is new. I had to make a trip to urgent care after a bite from my friends Gritty Kitty. A day later had a bit of swelling so I selected this location. There were a couple people in the waiting room. I had to do the cursory paperwork, ID and insurance card. Within 10 minutes, I had my data verified and made the required payment. Another 5 minutes and I was in the exam room. The Dr was polite and seemed knowledgeable. Was attentive to my injury and health issues. A little discussion in regards to antibiotics that I can and can't take. Within an hour, I was in and out. I'd definitely go here again. Like all of these types of facilities, you may or may not get the same doctor and staff.

Time to update my review! My go to urgent care. You can make an appointment online or in person…read more I've found that they won't let you make an appointment over the phone. Front desk staff are hit or miss. Some have been great others have been brash and annoyed with their attitude. Wait times are usually decently long in the lobby area, so I try to pack my patience. Once inside the exam room the wait time hasn't been long. The place feels as clean as an urgent care can be. Medical staff are friendly and appear to care. I've only ever seen NPs when coming. They take their time and are thorough. I feel like I'm being listened to with my symptoms and given good care.

im a frequent flyer to hospitals and urgent cares due to chronic issues and I've never recieved…read morebetter bedside manner nor medical care than that of Jade's this past month. She was compassionate, knowledgeable, and accomedating to my situation and desire to learn more about my condition and symptoms. Thank you Jade!! You rock!!

Great experience every time! I'm so lucky I found this…read moreurgent care I have met all the doctors here(Holly,Christina, & L. barber,)they are all very Experienced , knowledgeable, and willing to listen.. Also an Amazing staff that's friendly and accommodating when greeted. I've been here several times also brought my daughter there, they do onsite rapid testing along with PCR testing sending out flu, Covid, RSV testing out to Labs with quick 24 hour results! The place is very clean, and spacious. Hours of operation are generous. I have moved 25 minutes away, and I still love coming here

Never wanting to go to the hospital I had no choice but to be seen by someone so I came here. Very…read morepleasant staff and professional.

BEWARE!!!!!!!!!!!!! I don't even know what this place is. There is no way these people working here…read moreare real doctors or nurses. I wouldn't even go here if it was the last place on earth. Maybe start with wearing proper scrubs to at least look more professional. I don't understand why it took so long when no one else was in here. They lied about my daughter having influenza because we left before being seen since they made us wait forever for our swabs!!!

Doctors are equivalent to spirit airlines pilots except the pilots could provide a better…read morediagnosis. Get a real job mates, McDonalds is hiring!!!!

I love Sara the PA at the urgent care in Bloomfield on Woodward she was very nice helpful and took…read morecare of me .

I had to go to Urgent Care twice in a couple of weeks. I was so appreciative I was able to get in…read moreso quickly compared to waiting two weeks to see my primary Doctor. Both times the Doctors were thorough and I was so grateful to help immediately. In addition, I had to call in to get my prescription refilled and again they did it immediately. They offer telehealth appointments which saved me a lot of time not having to leave work.

Doctor was rude, could not understand a word she was saying because of the mask she was wearing,…read morethen would get an attitude because we could understand her. Will not come back.

Horrible. Don't even bother making an appointment. Sat and waited for over an hour in a packed…read morewaiting room, didn't even end up being seen.