1. MinuteClinic at CVS

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ORANGE CITY, FL

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MinuteClinic at CVS

1.0 (1 review)
Closed • 9:00 am - 1:30 pm, 2:00 PM - 4:30 PM
Updated a few days ago

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6 years ago

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Prompt Care

Prompt Care

2.6(12 reviews)
1.3 mi

I went to Prompt Care on January 26, 2026, for a routine UTI. What should have been a simple visit…read moreturned into a very costly mess of their doing that I am now expected to pay. They took a sample and told me it would be sent to a lab but failed to mention OR CARE TO NOTICE that they were sending it to an out-of-network lab for Blue Cross. Because of this, I have been hit with a $491.20 bill (originally $1,403.60) from the lab... for a UTI check. Of which Prompt Care never even followed up with the result(s). Also, they STILL have not billed my insurance for the actual visit. Today is May 4th. (They took my BCBS card and my co-pay, so they knew what insurance I had.) I called to address both these issues with them, left a message with the receptionist, and never received a response. It has now been over two months with zero follow-up. This place shows complete disregard for patients' financial responsibility and basic communication. Sending labs out-of-network without telling patients and then ignoring calls is completely unacceptable. I would strongly advise avoiding this clinic! Prompt Care, my phone number and email address are in your system if you wish to discuss this with me. Jennifer Derleth

I came back from a trip overseas with a really bad cough, so I went to Prompt Care. First, they…read morecharged me $65 for the visit when my insurance says my copay is zero. They wrote on my chart that I was there for NASAL CONGESTION when I specifically told them I had a COUGH but my nasal passages were not congested! Finally, they sent my prescription to the wrong pharmacy. I went twice to my pharmacy and then back to the clinic, so they sent the prescription to the wrong pharmacy AGAIN!

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MinuteClinic at CVS - walkinclinics - Updated October 2026

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