Absolutely awesome Doctor. She listens and understands my concerns. Can't recommend her enough. Top notch. read more

Doctor is good but for every visit there is ALWAYS a 35 -40minute wait to be seen. Very annoying. This happened with virtual visits also! It's a shame scheduling isn't better. Md and staff very nice , wish this ongoing problem could be resolved. read more

My parents moved to Deland (from Winter Park) FL abt 7 years ago & have had Dr. Aziz as their PCP ever since. My dad was diagnosed with a brain disease & Parkinsons during COVID & has gone from fully functional to housebound. I've been flying to FL from CA for abt 3 yrs+ & every 1.5 mos due to his rapidly declining condition. There are lots of issues regarding Dr. Aziz & her office & this latest one, again, demonstrates that she's operating out of a "Cover Your Ass (CYA)" mode with her mantra "Don't sign anything; be a hindrance, not a help". Her staff is rude, unprofessional, insulting and pretty much illogical & could stand to be overhauled. In Dec '22 Dr. Aziz signed an FMLA med cert for my dad's condition & need for care. On 2/1/23 I arrived in FL to caregive for my dad & help my parents get ready to move to CA. On 2/7 (mid PM) I called Dr. Aziz's office to request a doctor's note from Dr. Aziz stating that I was here in FL caring for my dad from 2/1 - 2/11. I had objective evidence (flight itineraries/receipts, statements from my parents, etc.) that I am/will be here during that time. No return call. On 2/8/23 (late AM) I called Dr. Aziz's office again. No answer. I called again, and selected the option to "schedule an appointment". An agent from the main Advent Health center answered. I explained that I called Dr. Aziz's office 2x to no avail & that I needed a Dr's note. The agent sent a message to Dr. Aziz' office & Ass1 (Liz, I believe) called back a few hours later. I explained what I needed & Ass1 immediately said that Dr. Aziz hadn't seen my dad in a while & would need to see him. I said it made no sense to see my dad (he's housebound) as Dr. Aziz already provided an FMLA med cert stating my dad needed care. Ass1 further stated that they couldn't "verify" that I was actually in FL helping my dad, despite the fat that I had objective evidence & my parents could validate that through testimony/statements (i.e essentially calling me a liar). No amount of logic moved her. She talked over me, repeating that nothing would be signed & (incorrectly) even said Dr. Aziz never signed FMLA paperwork for me. The "Don't Sign Anything; Be a Hindrance Than Help" (basic mantra prescribed by Dr. Aziz) is a great way to deter patients & families that care for them from getting what they need. I requested to speak to the supervisor, manager or Dr. Aziz & Ass1 hung up on me. I called back again, no answer. I called again; Ass2 (Rhonda) answered. She was just as bad as Ass1 & had the audacity to tell me Dr. Aziz didn't have to sign my FMLA forms, insinuating that I should feel lucky that Dr. Aziz certified my dad's med condition. What?! It's a Dr.'s obligation to correctly certify one's med condition. I requested to speak to her supervisor, manager or Dr. Aziz. Ass2 also hung up on me. I called the central office of Advent Health & spoke to a helpful, sympathetic agent abt the rude, unprofessional, unhelpful manner of Dr. Aziz's staff. She sent an email to Dr. Aziz's practioner staff manager, Liz Abolia (sp, Ass1) & explained that when such an email sent all Avdent Health Senior Leadership also is sent the same email. I sure hope the Sr. Leadership team reads the email! Not unexpectedly, Liz never called. On 2/10/23 (mid AM), I physically showed up to Dr. Aziz's office, stated my name, why I was here, that I had called multiple times this week and was hung up on twice. Liz, who was polite this morn, continued the mantra of "don't sign anything; be a hindrance rather than a help" & apologized for my treatment by her staff (and I think herself) and stated Dr. Aziz doesn't sign anything that they can't validate (i.e. my presence in FL) or may jeopardize her med license. If I'm in the office physically & they can see me, and I provide objective evidence, 1) my presence has/can be validated & 2) her med license isn't in jeopardy. Thinking of being a patient here? Do yourself a favor & be afraid - be very afraid! Just say "NO". read more

This is more a comment about the system for which she works: I've never been able to meet Dr Aziz. Based on the referral by AdventHealth, after my existing AdventHealth practitioner, Dr Judith Mathura, left the Advent system, I attempted to make a "new patient" appointment online with Dr Aziz, which was confirmed. Dr Aziz's office contacted me and canceled, saying they are "no longer accepting patients from Dr Mathura's practice. I called the office to make an appointment. They were willing to do so until I gave them my name, which they recognized from just canceling my online appointment. They told me they contacted me to cancel the appointment I made online because Advent scheduled it and they couldn't accept new patients who were already in the Advent system because that left no space for new patients (I assume new to the Advent system), or existing patients. "So what am I, chopped liver?" I will definitely find a provider OUTSIDE Advent, and were I to have to be hospitalized. read more

Office staff has no clue how to handle new patients, they don't even no what insurance plans are covered in the office. Dr Aziz video shows a well informed drasking for new patients but her staff is horrible. Would not make an appointment for us because they wanted all our medical records first, even after I told them he needed a follow up after er visit. Nope needed records first. Really! Change your staff and relax you can't see new patients without their medical records in hand. read more

I can barely give even one star for this medical practice. I wanted to change primary care to Dr Aziz and was told I could not make an appt until new paperwork was completed and my records from previous doctor were received and reviewed. Six weeks later I've heard nothing. Previous doctor sent records as requested. I have never heard of this process and have always filled out paperwork on day of first visit. Is there such a thing as medical "profiling"? Weird. read more

My daughter and I both went to dr Aziz as new patients. We liked having a female dr and she was pleasant. A few weeks later my daughter needed a copy of her medical records. We called the doctors office to get a copy of the medical records they told us we were not able to obtain them. We requested the medical records at least five times. We were refused each time. Finally on my second visit to their office we were given copies of her medical records after one of the receptionists passed a note to the other receptionist, stating the doctor says it's OK. The whole experience was stressful unnecessary and illegal. We did report this incident to the AMA. If there was a negative star that would be my rating. read more

Dr. Aziz herself was nice, Amy at the front desk was also nice, but the nurse Xiomara was a complete B****. Every time I ever went in, she was extremely rude and made me feel uncomfortable. When I had questions over the phone about a prescription I was transferred to her, then she made me feel like an idiot with every question I asked her and made it so complicated and did not answer any of my questions, she also had a tone that made me feel like I was bothering her... I was so shocked with how she was speaking to me, it was extremely rude and unprofessional especially for a doctors office and because of Xiomara, I will never go back and I would not be surprised if they lose more patients. read more

Terrible front desk staff. I was looking for a new doctor and prefer a woman. I had received a flyer that the doctor was receiving new patients. The office was near my home. The picture made her look friendly and caring. I personally went into the office to schedule an appointment. The waiting room was empty and the front desk woman was doing nothing. I was shocked that I could not make an appointment. The young woman had to have all paperwork before she would make the appointment. I have never had a office operate that way. I just went to a specialist who is well established and brought the paperwork the same day of my appointment. The young woman was rude, unfriendly and very monotone. I am going with my gut feeling that this practice is uncaring and not a very compassionate place for patients. I see you on other sites this practice has rated below average. My health is too important to take a chance with this practice. If the doctor is reading this she should know that your staff makes the first impression of your practice. Having family members as well as myself in the medical field, your staff can make or break your practice. Calling my insurance company to complain about this practice and to find a new doctor. read more