Great urgent care center. I had severe gastrointestinal distress after returning from the Dominican…read moreRepublic. They got me in quickly on a Friday and the staff and doctor were all excellent and very friendly. I highly recommend this urgent care!

Walked in, was assisted immediately, friendly staff, saw the doctor within 10 minutes (very…read moreimpressed) out in 30 minutes with medication prescription in hand and also sent to my pharmacy. highly recommend this urgent care facility.

This was one of the best experiences I have had with blood work. They gave a check-in screen if you…read moredon't have an appointment and you can come back when they are ready for you. They also went above and beyond when it came to hospitality, Janice made the entire experience much easier than my prior blood panels. Outstanding people!!!

Just awful - had to return and had the same problems. Collect up front then don't submit to…read moreinsurance. No one to answer questions at desk, "we only copy insurance card" each time.

I have been a patient of Dr. Buchanan's and Rachel Salerno's for over 2 years and can…read morewholeheartedly recommend them. Not only are they thorough, but the staff is great. I feel like a member of the family. The last time I was issued a prescription there, Priscilla and Tammy took the time to research the cost of the meds at different pharmacies without me even asking.

Wonderful & honest medical care I am holistic and she…read morerespects my choices for medical care. I am grateful to have her as my doctor.

Dr. Girard is great! Takes her time with you to address all your questions, needs and concerns but…read morethe wait time (to see either doctors) when showing up for your appointment is ridiculous. I have NEVER been seen at or even near my appointment time or even taken back to a room to be pre-assessed by the PA. My appointments are only to get medicine refills and should be very short but have never been shorter than 1.5 hours (that's on a good day!!) and 99% of that time is the wait time in the office. My time is just as valuable as the staff here- they need to work on time/appointment management.

Upon arriving I gave my Blue Cross Blue Shield PPO Insurance card and Identification while filling…read moreout paperwork. I was charged a $135 copay. My copay for hospital outpatient is $135. My copay cost for a quick / urgent care is $35.00. When I called the next day to inquire about getting an invoice (other than the debit card) receipt, they mentioned that someone new is doing their billing and it may take 6-8 weeks to get my overcharged $100 reimbursed. Frustrating! As to rating Dr. Akram Batniji, I give 5 stars. Quite easy to understand and devoted complete attention to my needs. Never going too quickly as to rush and miss something. He was also extremely kind to my girlfriend needs as well. She was there with the same symptoms as I. By the way, my girlfriend's copay was $50, exactly what her plan is scheduled to pay. I definitely recommend this urgent care facility, however if you are feeling well enough, you may have to prove that the copay being charged is accurate. My incident may be a one time occurrence. I will revise this to 5 stars as soon as my hard earned overcharged copay is replenished. Update on my experience with Atlantic Urgent Care..... Dr. Akram Batniji personally called me on a SATURDAY afternoon to check it in with me to see how I was feeling AND vowed to make up for the overcharged co-pay. He politely explained how the server for my Federal Blue Cross Blue Shield was temporary down when I initially tried to pay for services. A check for the refund of overpayment was in my hands within days of his phone call. Under normal circumstances I would have forgotten about overpaying, because life happens so fast. I applaud Dr. Batniji for going above and beyond. This urgent care medical business is top notch. Sometimes human error and clerical issues can cause issues however if things were ever to fail at Atlantic Urgent Care, rest assured, things will be made right, quickly.

Have utilized this urgent care center twice, and was under diagnosed both times. The first time, I…read morewas told I just had a small irritation in my ear, given some cream and sent on my way. 2 days later in Phoenix I saw a different urgent care and I had a severe ear infection as well as a sinus infection. Ok, everybody can miss something once. I went there again with the same types of symptoms and again was told it was a minor item and given some ear drops. I told the doctor what happened the last time I was there and that I could have a sinus infection. He didn't even look up my nose to see if it was infected. Later that night, I could not hear out of my ear. The next morning I went to a different urgent care and again was told I had an ear infection and sinus infection and was put on high dosage antibiotics. The people are very nice, and it is a clean and very good environment, but they obviously do not listen to their patients.

Most recently, I have used Radiology associates Port Orange for a CT exam. The equipment was…read moremanufactured by GE Health. It is much newer equipment than other locations equipment used for a similar study. It made the study very quickly and the sound of the equipment was very quiet. The facility has undergone many changes that have improved its ability to handle the high levels of patient care it provides. The waiting room was less than half full and had less than half of the furniture it used to contain. The check in process can be begun online at home. The patient portal is very easy to use and provides the reports and images from every study performed by radiology associates. If you had the notion to print the reports or images for comparative data it is possible. If your insurance company allows this facility to provide your imaging services, I consider this location a superior option. I make my recommendation based on my experiences as a patient and from working for a major healthcare network during my career. I was a member of the Healthcare Management Association and I feel that this facility exemplifies the best of what healthcare professionals strive to achieve.

An excellent experience as always at this and the Twin Lakes location. My family and I have had…read morex-rays, mammograms, and I've had several MRIs and both locations. Today was an MRI of both my knees after an injury. I arrived early and checked in. Within five minutes I was called to the registration area and since I had answered all the questions online before my visit I was done within about five more minutes. I was then taken back into the MRI area within about 10 minutes and had the MRIs done. The text there were great and explained everything as we moved along. I was done and out before my actual scheduled appointment time. I also had a report in my email within three hours of leaving. WOW

Another visit, severe pain from inflammation of cyst, Thank you Dr.Justin Beyer, Christie for…read moretaking such good care of me, ct scan done to insure nothing further going on gave me peace of mind, I explained not a good candidate for pain meds but I needed what was given, Kelly gave me a ct scan she was also very understanding. 2 hours later back home with less pain (still can't sleep) but some relief. Just want to say thank you for being the best er ever,.

If I could give zero Starz, I would do that, but unfortunately, I can't move forward with my review…read morewithout giving one star. I have been appalled with all of the horrible things that I've had to deal with through AdventHealth especially at the Primary Care Physician level. From inappropriate co-pays that are charged to the level of intelligence of the staff, especially at the clinical level in Volusia County Florida. I actually had worked for AdventHealth at one time in my career and can't believe that the Volusia County locations have such inept people working within their offices from office staff up to the clinicians. I've also had issues with the neurology department in Orlando. My first visit to that location had the most screwed up notes for my first appointment!! From totally inappropriate information to misspellings and of course they charged me a co-pay that was inappropriate and then it took me months to get it taken off of my bill!! I am so disappointed in AdventHealth and honestly I DO NOT want to use them, but unfortunately I am almost forced to do so where I live right now because most of the smaller Primary Care and even specialty offices have been absorbed by the AdventHealth system, which is HORRIBLE!!! The only other option is Halifax Hospital system and they're worse than AdventHealth!! I recently reported the Primary Care office in Port Orange for a bunch of inappropriate behavior they put me through when the recent Cyclospora outbreak occurred. I spent two days trying to get somebody to help me because I had the condition and I ended up having to go to the health department because AdventHealth failed on every level with trying to help me get Care during that !! When I sent a grievance into my insurance provider about EVERYTHING I WENT THROUGH the follow up letter from my insurance company, stated COMPLETE AND TOTAL LIES from the Primary Care Office!! Did this surprise me???....NO!!! On the contrary, this is the typical behavior of this entire healthcare system!!! They couldn't even take responsibility for all of their mistakes, which tells me that this organization does not put the patient first they just run by the old "cover your ass routine!!" I have finally found a Primary Care office that is not affiliated with AdventHealth - THANK GOD!!.... U fortunately, many of the Primary Care offices, have been absorbed by Advent Health so many of you out there are screwed because you have to use them and all I can tell everyone is just scrutinize everything that they do because they are inappropriately charging co-pays and their clinical staff are extremely subpar so you really need to look out for yourself and advocate otherwise you are not receiving the proper care that you should be receiving!! Don't let the size of the institution and their marketing fool you!! The system is EPICALLY FLAWED in so many areas!!! I am ashamed to even say that I used to work for them!!! My best advice to everyone out there is if you can find a doctor that is not affiliated with AdventHealth, you're way better off with regard to level of care AND billing!! These are the two major week points of the system, which really should be one of their strongest areas. Good luck out there!!!