Thanks to Dr Castner, we are able to enjoy the rest of our vacation. She was highly recommended and…read morewe can see why. She came right over and diagnosed my son. Very down to earth and extremely knowledgeable. Thanks so much!

We were on vacation when our son had pain in his ear. I called after dinner and she answered and…read moresaid she could come to our place in twenty minutes. She asked a few questions and told us what it was most likely to be, then checked it out. She was thorough and good with our son. Sure enough, she was right, and with a prescription, this was a quick and easy housecall. She accepted a credit card through Square, but would have also accepted a check. She said she was only here in Bethany Beach during summer months, so we lucked out there. If we lived closer to her office in NW DC, we would consider her for a family doctor. It was so nice to deal with a down to earth doctor who was not rushed and had great people skills. As promised, she sent an invoice about a week later so that I could file for health insurance reimbursement.

We had to utilize their services after my husband accidentally sliced his finger with a very sharp…read moreutility knife requiring stitches. The center luckily was not busy. We were greeted by an un-enthusiastic receptionist, but my husband always has a way of making people laugh, which he got her to. We filled out some paperwork and were called back fairly quickly. Waiting area was comfortable & clean. The treatment rooms were nice size and appeared orderly & clean. The technician that worked with us before the doctor came in was efficient and very personable. She helped alleviate some of the nerves. The doctor came in pretty quickly, examined my husband & confirmed he needed stitches. We were pleased with services and glad we avoided a hospital visit. The only reason I am not giving 5 stars because of the lack of discharge summary & instructions, nor an itemized bill. I asked for instructions because you can't remember everything they tell you. The "excuse" for not giving out paperwork was simply, "we haven't done that since COVID". THAT makes NO sense!!

The health care professionals are wonderful here. However,…read morethe woman who checked me in at the front desk was absolutely rude. There was one person being helped at one window when I arrived, so I stood a good distance back from the other open window, where a worker was sitting. She never bothered to look up. After the person at the other window left, the worker waved me up to the window. Still never made eye contact. I looked at her and said hello, she never looked up, and said nothing. I handed her my info. She gave it back, I said thank you. She said nothing. I went and sat down. She called me back up and asked me for some other info, which I handed her. She gave it back to me without saying a word. Then she said, " that's it." As I was leaving, I stopped by the checkout window. The person sitting there never looked up, but said, "I don't need anything from you." I said that the doctor said I needed a form. She said oh I'll get it and left the chair. She came back and handed it over still not looking at me. I told her to have a nice day and I think she mumbled something. I can't be sure.

My experience with Beebe Healthcare has been very positive! Being a transplant from out of state my…read morePCP is the best! Dr. Henry is thorough, caring, spends time with me, answers all my questions and makes sure I get to see the specialists I need to see ASAP! I was impressed with her from our first tele-health meeting. She really cares about her patients and I highly recommend her. The staff is also amazing and work together to get results for you.

2 days to get Xray results when the XRays are done in the same building. They told me I needed a…read morereferral, but could get it for another 2 days after that because the doctor was on vacation. Explained that I was still in a lot of pain- rude Kisha told me to go to the ER (they are only out for $$$, not care). This is just a business to them. DO NOT RECOMMEND if you want your health to be thought of by you care provider.

Had a chold with an ear ache and couldn't get into his regular doctor. Dr. Gong fixed him right up…read moreand there was little wait time. My hat's off to Dr Gong!

Saw Dr Gong for crazy, erratic blood pressure. I thought I was having a cardiac event. Was seen…read morein the ER at Atlanitc General and all they did was give me a couple bp pills and sent me on the way. Dr. Gong actually did an ekg and assured me that I was not having a cardiac event or a stroke and it was my anxiety causing my bp issues. He asked good questions and was straight forward; was insightful and thorough and a true professional. Basically my issues are in my head and I believe him. Much better today. Thank you Dr Gong. One payable customer .... Florence W

I had to bring my daughter in during a vacation trip nearby because she wasn't feeling well. The…read moremedical staff were fantastic: they were sweet, patient, gentle, and very thorough. They also reliably followed-up with the result of tests done. The registration by phone was also simple enough. The one part that was fine but maybe not 100% was the initial reception. For one, not long before we got there, I called ahead and was told the wait time was at least 40 minutes. I get there 20 minutes later and the waiting room is completely empty, which is a good thing but I don't know why they made it seem like they were busy. I parked right in front at a designated spot and text the number on the sign. I completed the registration by phone. But when I went inside I got a cold reception. I said we were there for my daughter's appointment and then got softly reprimanded for having checked into the wrong Atracare location. Except I followed the instructions right on the sign at the designated parking space, so if that went to another location that's Atracare's doing. It's never ideal when you're walking in with a sick kiddo and getting a cold, scoldy reception. Fortunately things picked up from there. I'm not local to any Atracare but I would go back if I needed medical care in the area. I was really happy with the medical staff, the electronic registration procedures, the wait time, and the cleanliness of the clinical area.

Atracare in Ocean View, DE on Rt 26 1st visit with Lenai Austin DNP was very though, diagnostic,…read moreexplained everything and answered all our questions without hesitation. Lenai was extremely knowledgeable and sincerely cared about our wellbeing! The Type of Care given by Lenai and the staff was above and beyond our expectations! A1C test was given with immediate results New prescriptions were electronically sent to our provider We are excited to have found Lenai and Atracare in Ocean View Make an appointment if you are looking for a new PCP, you will be glad you did!

It has been 15 days since my scan at Washington Radiology, Salisbury, MD and as of today, the scan…read morehas NOT been read or reviewed. This is delaying a diagnosis as well as treatment for the condition. I've never had such a problem with getting results back from a radiologist. I'm so disappointed that they have become so unreliable in a community with few options for this service.

I went here for the first time today and got a MRI. I was very nervous. That quickly went away when…read moreI was taken back. The two women that were responsible for my MRI were so sweet they really put all my worries to rest. I would definitely go here again!

Went in Friday, March 31st having severe chest and arm pain. Everything was ultimately fine, but…read morethe treatment I received was exceptional. Megan the night shift nurse and Dave the tech, as well as the X ray tech and doctor were awesome! I hope you never have to go, but if you must, I can tell you that the staff will turn a temporary painful situation into a pretty positive experience. Thank you to all!