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    Atlantic General Hospital

    5.0 (1 review)

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    West Ocean City Injury & Illness Center

    West Ocean City Injury & Illness Center

    3.6(41 reviews)
    5.0 mi

    We had to utilize their services after my husband accidentally sliced his finger with a very sharp…read moreutility knife requiring stitches. The center luckily was not busy. We were greeted by an un-enthusiastic receptionist, but my husband always has a way of making people laugh, which he got her to. We filled out some paperwork and were called back fairly quickly. Waiting area was comfortable & clean. The treatment rooms were nice size and appeared orderly & clean. The technician that worked with us before the doctor came in was efficient and very personable. She helped alleviate some of the nerves. The doctor came in pretty quickly, examined my husband & confirmed he needed stitches. We were pleased with services and glad we avoided a hospital visit. The only reason I am not giving 5 stars because of the lack of discharge summary & instructions, nor an itemized bill. I asked for instructions because you can't remember everything they tell you. The "excuse" for not giving out paperwork was simply, "we haven't done that since COVID". THAT makes NO sense!!

    The health care professionals are wonderful here. However,…read morethe woman who checked me in at the front desk was absolutely rude. There was one person being helped at one window when I arrived, so I stood a good distance back from the other open window, where a worker was sitting. She never bothered to look up. After the person at the other window left, the worker waved me up to the window. Still never made eye contact. I looked at her and said hello, she never looked up, and said nothing. I handed her my info. She gave it back, I said thank you. She said nothing. I went and sat down. She called me back up and asked me for some other info, which I handed her. She gave it back to me without saying a word. Then she said, " that's it." As I was leaving, I stopped by the checkout window. The person sitting there never looked up, but said, "I don't need anything from you." I said that the doctor said I needed a form. She said oh I'll get it and left the chair. She came back and handed it over still not looking at me. I told her to have a nice day and I think she mumbled something. I can't be sure.

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    West Ocean City Injury & Illness Center
    West Ocean City Injury & Illness Center
    West Ocean City Injury & Illness Center

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    Atlantic General Hospital - hospitals - Updated October 2026

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