I can only comment on my experience in their drive thru COVID testing, but I've used this location…read moremore times than I care to admit. No one wants to take a COVID test, at least that's my opinion, but when you do, drive thru is the way to go. I found this location had it when I did a search online for local pharmacies that did drive thru testing. I went onto the site, booked an appointment time, was sent a confirmation, and was on my way. This was easy to do, and they send you the directions of the info you'll need when you pull up to the drive thru testing. This location is kind of tucked away, but you can get into it by either going through the Winn-Dixie parking lot or there's a light where a storage facility is. I pulled in, drove around, and waited my turn for the test. Be patient, because these pharmacists/techs are doing double duty, they're helping those getting prescriptions and those that need to be tested. Also be aware that if someone is taking a longer time with the pharmacist, it may be because they have multiple people in their vehicle that need to be tested and you have to do each test individually. Anyway, I took my test, followed the directions and dropped it into the container. The staff member was helpful and pleasant and I didn't feel rushed. You'll receive your results in 24-48 hours via mobile text or via email. Pros: -Easy process to follow -Ability to make an online appt -Helpful staff -Never have to leave your car Cons: -COVID Tips: If you feel like you may have it or have been exposed, get tested.

This place is the worst. One star is being overly generous. Not sure what all the 5 star reviews…read moreare about. We had appointments made prior. We got there 10 minutes early & sat there for one hour. Not one of the three women working there acknowledged us, let us know what was going on, what the hold up was, etc. very unprofessional. We left with no service provided. After we left, we get a call, saying they are ready for us. No thanks, we will spend our money where they are professionals & respect our time. This was a complete waste of our time.

I had a bad sinus infection and couldn't wait to get to my regular doctor. Nick and Kaitlyn were…read moresuper pleasant, warm and efficient. Urgent Care is my go to place when I'm unable to see my family doctor.

I Took a visit to see Dr Ian Neuhaus after i cut my finger open, It was a pretty bad cut. I have…read moregotten stitches done many times but no Doctor has ever made the process of being stitched up as smooth as Dr. Neuhaus did. The Nurse took me right in and made no troubles whatsoever with having to wait in the lobby. Doctor Neuhaus is incredibly intelligent ant calm, making it easy to trust this urgent care for any injury or sickness that comes your way.

I scheduled an appointment for ADHD to get back on my medication…read more My entire appointment was based on this! I waited 2 weeks to see someone and after the appointment I was told they don't prescribe medicine for adhd here!! Outrageous, unprofessional and completely wrong! Now I have to wait longer to see someone to get back on my medication and I'm dealing with not paying for the visit which was entirely based on getting prescribed on my medication!! Edit from 1 star: Thankfully, they have a great office manager that coordinated this mistake and is currently having this mix up fixed. Very thankful, just a very unfortunate situation that could've been avoided

Years ago I went here for the first time bc I recaught a respiratory infection that required…read moreserious antibiotics. When I first caught it I went to navy hospital and they gave me antibiotics. And caught it again and this damn doctor says it's allergies and the whole time I'm explaining to her my symptoms she asks me another question over me while I'm talking like shit I almost snapped had to control my temper. I don't have allergies. My acute respiratory infection is gone now BECAUSE I took natural remedies antibiotics from apple cider vinegar and green tea and raw garlic for a month. Fuck this Indian doctor she's rude asf. She wouldn't give me the antibiotics.

Great staff! I called to make an appointment and the front desk was so accommodating and told me to…read morecome in now. The insurance and in-processing was quick and I was called back in less than 10 minutes. Dr. Caudill was very kind and wonderful. I highly recommend this clinic. They are a very caring staff, accommodating and the office was so clean.

This office is always so efficient and knowledgeable. They honor appointments and also have the…read moreability to offer a walk-in option. I've been a patient here for over a year and have never waited more than 15 minutes to see a provider.

Amazing care from the front desk staff to the techs and care physician. Great friendly personable…read morecare. Really take pride in their work and making sure you get great care. Review is voluntary.

I am shocked to see the scores are so extremely low on this place. I mean I get it - urgent care…read morevisits are always rough. But 1.5 stars is shocking given the service I had. I woke up at like 3am with a sore throat and couldn't fall asleep, and I thought it might be strep so I made an appointment here for 9:30 hoping for a rapid strep test (followed by some antibiotics if it was positive). Got there at 9:20 to fill out paperwork (as they state in the confirmation). I wanted to be sure I was there in plenty of time for that because my insurance did indeed change. Here's where my challenge comes in... no one was at the front desk but they had a sign "be seated, we'll be right with you". Ok. Cool. Someone came out of the back and I fully expected they'd acknowledge and ask if everyone had been helped. Nope - just kinda looked around and went back to the back. Finally someone came back out - the actual front desk person and I filled out the proper things and was actually called back right about 9:40. So not bad. But... it sure would go a long way to just acknowledge humans if you're popping out. The care itself was fine. The nurse I had was lovely. Took vitals. Came back after that for strep swab. I waited about 40 mins for that to come back. Then they decided better do mono test. Fine. Too more time. Finally the doc popped in to tell me just a regular boring virus. Fluids and rest. The entire visit took nearly 2 hours. Which is obscene for going in for a rapid strep test. Prob could have gone to the ER in less time. Still giving 3 stars and some grace tho because everyone I did speak to was kind and helpful. And I know that takes a lot when you're dealing with grouchy unwell people all day.

OMG! Love this place so much very clean and upgraded and absolutely amazing and all kinds of…read morevariety of foods and drinks and plus you get medicine at the pharmacy and the employees are so friendly and welcoming and caring friendly and love that it is nice big and lots of space and I appreciate all hard work everything they do and deserve some respect kindness and plus you get last minute things and love the ability and etc and so seriously come here and get things you need and or medicine and it is worth it and so awesome the staff is great fantastic and you not be disappointed and so glad this place not so far and it is only 10 minutes away and plus you get gifts and gift cards etc. So come check it out ur self it is nice and wonderful. From Lauren

This pharmacy location posts hours of operation but they're never accurate. When you're actually…read moresick and force yourself to get up and put so you don't miss meds and it's closed time after time... it's absurd. Switching my stuff to delivery only. Save me money from going in store anyways

Very convenient scheduling, professional staff, very clean environment. The location within Nocatee…read moreis ideal. On this visit, I was there for a skin condition, and the doctor handled everything quite professionally. The team showed great care in addressing the issue quickly, making the appropriate prescription, and facilitating the order through the local CVS. I've been there for minor injuries and respiratory matters as well.

Short wait, in and out with care and concern. Convenient to our home. Staff was friendly and caringread more

Excellent ER and waiting room staff and friendliness while attending to pain quickly and…read morethoroughly. Had anal abscess drained which was excruciating. ER doctor called in his general surgeon who specializes in colon/rectal area to tend to me and he was fantastic both during ER drainage and follow up appointments with another drainage/abscess/fissure/fistula. General Surgeon is thorough, listens and recommends best recovery for your particular health/body. Highly recommend this hospital and staff! High quality knowledge and ER nurse was very attentive and knowledgeable. Went here after Avecina Urgent Care in St Augustine was horrible and the PA did not even look at skin anal area to correctly diagnose it was an abscess that needed ER attention while in excruciating pain. Do not use that Urgent Care in St Augustine!

Zero stars if that were possible…read more Our appointment was scheduled for 2:55 PM, and my son was only called at 3:51 PM and now almost one hour late. During this time, two other families who arrived after us and had later appointment times were seen before us, with no explanation at all. Beyond the excessive wait, the customer service is terrible. The staff is unfriendly, barely communicates, and refuses to explain what is going on. No apologies, no transparency, no respect for our time. This is a pediatric office : parents and children deserve patience, organization, and basic courtesy. Unfortunately, this location delivers none of that. Very poor experience. I do not recommend this place.

I rarely leave reviews. everytime we need something we have to jump through hoops. they don't want…read moreto help. they take 2 hour lunches where they won't help at all during those hours. i have to wait a minimum of 45 minutes after my kids appointment times to even get called back. then we wait another 30 minutes to see the doctor! its consistently so bad that I'm hesitant to believe anyone that left a 5star review. what just sparked this review as the final straw was just now I go to grab the state required immunization form for my children at 1:30pm. im walking up to the door as the staff is unlocking the door (I'm assuming coming back from lunch) I go to step in the office and she turns around to close the door on me. I'm obviously shocked by this. I say "excuse me" I can see through the opening in the door there is clearly a patient and her mother talking to the receptionist. the staff working says while clinging onto the door "we are still on lunch we will unlock the door at 2". and closed the door on me. OK COOL! I'm done!

I have to leave a review after seeing someone gave them 1 star!! I've been here over 10 times!!…read more I've had broken ribs, broken hand, pneumonia, sinus infections, a cold and just needed testing for RSV. They have always been fast, professional and courteous. I've always gotten great care from this facility and will continue to go here. It's the fastest way to get diagnosed and get the meds I need and get back to life!! I highly recommend them!!

The doctors and nurses are great but their transition from Avecina to MDNow has been terrible!…read moreTwice we have been in there and their systems and in take has been messed up, not working or inaccurate. I even had to get my insurance company on the line to get the matter resolved. FIx your intake and systems. The lady at the desk tried to help but your systems are out of date and or inaccurate and it creates additional heart ache for your patients , not once but twice, first time took almost 40 minutes, second time you system inaccurately wanted to collect the wrong co insurance amounts and I had to have the insurance company talk to the admin person. The System is broke.