I had a great experience with Carmen. She was super nice and respectful. Explained how the process…read morewas going to go.

I left this identical review under Well Now, but thats because its essentially the same location…read moreunder a new name and the well now version is closed. This urgent care used to be Well Now but is now Quickmed but its the same location and we have been there with similar experience under the well now name and the current name. I'm superstitious that if I crow about good care it will disappear (kind of like a universal I told you so), so to be clear this is only about the care I have received to date, and the experience going forward could change at any time. This is hands down the best urgent care medical services my family and I have experienced in two decades. The providers aren't just attentive and caring, they are competent. Like shockingly competent, which is something I don't really expect to receive in this region, even at the "nicer" areas, much less by an urgent care anywhere. The office side is a little iffy (mostly workflow problems: long waits, communication issues, computer system problems), but the office staff has always been courteous to us and I would far prefer to have people who care, try, and the providers to be medically competent than have shorter wait times and a more efficient workflow. Seriously, don't improve those at the expense of medical care.

My daughter and I were both seen here due to illness and I had a severe ear infection. We couldn't…read morenot get in to see our regular doctor. We were given nasal spray. What a joke. I am 43 years old and get ear infections regularly. I know my body. The joke of a Nurse Practitioner said I have to have symptoms for 5 days. I said I've had symptoms for 6 days so she then changed it to 10 days. The first thing my daughter said when we left was can we please not go there again bc the doctor was so mean. Two days after seeing her, my ear drum ruptured because of her lack of care. If you must go here, do not see the nurse practitioner. You're better off not being seen at all.

worst experience. I will never go there again or suggest anyone I know go there…read more They have no idea what they are doing. I was treated so poorly. went there for an allergic reaction, made the appt in advance. get there. wait, get called back, wait some more. she takes my vitals and all that stuff. Then she comes back with the Dr. He doesn't take my insurance so he couldn't see me. Shouldn't they know that when they check you in and take your insurance card and photo ID? it's a shit show.

Was very quiet and didn't take long to get seen. Doctor was quick and to the point, they couldn't…read moredo anything about my ankle so he sent me to the ER where they had the proper equipment to take care of me. The receptionist was also very kind. If you want in and out quick with no sugar coating, go here.

Very friendly staff. I was in and out quickly with professionalism and care. Doctor answered my…read moreconcerns. I will use them in future.

Stopped in to check on my hand which I injured skiing while in Steamboat Springs. My regular…read morephysician was on vacation so I preferred an immediate looksee rather than wait for his return or the on call Doctor since I was leaving to return to Colorado Monday. Within 10 minutes of coming in the door, I was checked in and taken to an exam room where a nurse took my history and info about what I needed checked. The Doctor came about 15 minutes later, did the exam and ordered a booster of antibiotic to combat the minor infection that was part of the injury. In conversation I discovered his wife runs the kids ski school at Snowmass and was back in Dayton for a few days so we compared the snow conditions there and at Steamboat where I spend most of the ski season. They had me wait about ten minutes after the injection to check for any adverse reaction and I was on my way without wfurther ado. Great place for minor medical attention when you need a quick check or medical attention.

I had an emergency needing to see a doctor. I asked the rep at the front desk if they are in the…read morecigna network, they said they accept cigna. I said are you in network or out of neteork? They want me to wait in line l, fill out the paper work, before they can check. I asked again, if she is for sure if they are in or out network, after I do all that procedures. She backed out saying she is not sure even after she checks. She gave me round around answer, not willing to even bother to look up., changed her answer each time when I asked the same question. She was so rude all these time. This is a terrible urgent care. Do not use their services.

Eye problems, Excellent care and it was a very short wait , My medication was at the pharmacy and…read morefilled by the time I got there. So glad I went,I was able to sleep for the first time in days. The medication is already working. Thank you

The front desk staff was very friendly/respectful. However the provider, Caleb Molokwu was NOT…read moreprofessional. I went in for a cough possible pneumonia or bronchitis and because I respectfully declined to be tested for RSV, FLU, and COVID I was immediately shunned. The provider told me I was not in the right place multile times, once I called out his offensive demeanor he started his exam which was standing to the right side of me to check my throat and NOT to say AHHHH- I'm not sure what he saw since he could not see in my throat, checked my ears from a distance, he did not listen to my lungs from the front only my back again from a distance. Then said he would order the chest x-ray and left the room. The front desk staff took my to x-ray- The x-ray tech was professional. My visit was finally uploaded to my chart to reveal the review of systems stated I was postive for chills, I had NO complaint of chills and it wasn't even asked of me. The ROS went on to say I had congestion and postnasal drip, AGAIN, this was not asked of me and I DO NOT have those symptoms. I went on futher in his notes for it to say I had myaligia (muscle pain), chills, postnasal drip, the cold air aggravated my symptoms, and that I tried OTC cough suppressant....Which ALL is INCORRECT!!! I went in for a cough only concerned that it may have went to pneumonia or bronchitis how I ended up with all the other symptoms is because I declined the RSV, FLU, COVID test. I was given horrible medical care. The provider made me feel as if I was carrying a deadly disease and he didn't want to be near me, so much for his medical oath! I have reached out patient relations at KHN-awaiting a return call. DO BETTER!!!!!!!

The visit to the center was positive. Very good practitioner. I was a walk in and someone with an…read moreappointment went ahead of me. Did not have to take too long. I would have given the place a 4 on the day of my initial visit. However, today 10/14 I called and asked to speak to a practitioner as my sinus infection has not gone away. The person who answered the phone (a female) who indicated she was a clinical staff personnel was VERYYYY unprofessional on the phone and refused to give me her name. She should never be answering the phone for this urgent care. She never allowed me to talk to a practitioner. She indicated the practitioner who took care of me was not there. I asked when she would be back there. She acted like she had no idea. Which is BS every center, hospital, etc have schedules. But she refused to look it up. I would have liked to have talked to and been seen by the same practitioner that initially cared for me but, this female apparently does not care about quality of care!

As a parent, it's crucial to continue advocating for your child's health throughout their medical…read morecare, starting from prenatal stages and persisting through every doctor's visit. After conducting a relatively thorough examination, the doctor surprisingly attempted to discharge my son despite his persistent fever and other concerning symptoms. With minimal inspection of my son's mouth, he then requested that I scrape out some bacteria for further examination. Following this, he began discussing vaccinations before leaving the room. Upon his return, he suggested the possibility of measles without providing any further context before exiting the room again. Subsequently, the nurse practitioner attended to us, and upon my request for tests, she attentively listened, examined my son promptly under 5 minutes, and concurred with the decision to run tests, which ultimately confirmed strep and scarlet fever. I didn't sit here with a fussy 2 year old for 3-4 hours to be turned away at first glance. Don't be timid, make your demands kindly and respectfully. Speak up for your child who cannot.

The APRN told me she didn't know and had no idea. Gave me meds for a skin infection when I have a…read moresinus infection

The PA and all staff were very pleasant and professional. Good treatment for my illness without…read moreprescription of unnecessary and costly drugs. Much appreciated.

First time there will be the last had sines infection and brocades needed antibots and PA R refuse…read moretried to call to talk with her they said she would call back never did real professional . They only want you money and do not care about the patient. do not go there

would give this place no stars if it was an option…read more took my insurance with no issues in April and now in August they no longer take my insurance. save yourself the time and just go to urgent care, at least they don't change wishing insurance providers the accept every few months.

Huber Heights has made a HUGE investment in improving its Medical Center/Urgent Care facility, and…read moreit shows!! After so-so service in several facilities in the Springfield area, we decided to make the trip to this location when Mr. M&P needed a "once over" and his doctor wouldn't be available until later in the week. (DON'T get me started on doctors whose "on hold" message is how "ready and able" they are to see you at a "moment's notice!!" I understand they're busy, and would be better off just saying a polite version of "we'll get to you when we get to you...") There are (as far as I know) no larger hospital facilities bet. Springfield and Dayton, and this facility attempts to fill the bill, offering emergency, urgent care, and standard doctor office space in one convenient setting. On the Urgent Care side, there is a receiving area by the entrance (sort of a "triage") where they take your name. After a short wait, they call you in to the inner part of the facility, where you give your insurance info, etc., and wait a bit longer to see a doctor. I can imagine this place can get VERY busy, and we've had some pretty long waits in the past (FLU season!!) but I think we got lucky and/or the process has been streamlined and we did not have too long a wait on a Monday afternoon. For added convenience, there is an on-site pharmacy which filled several prescriptions for my poor Mr. M&P in record time!! I had to ding one star, because although their hours are probably the best in the area, they are somewhat limited on weekends/holidays. If you're in the area, and feel like crap, this place might be just what the doctor ordered!!

My Girlfriend broke her foot, she's crying in pain and we waited 20min to be seen and sat in the…read morewaiting room for over an hour before getting any medical attention. There was only one person ahead of us and behind us. This is outrageous.