I have had the dubious honor of checking into the Branford Go twice. The front desk deserves kudos…read morefor always smiling while taking care of business. I had an appointment so there was no wait either time. The providers are all positive, knowledgeable and comforting. I left within 20 minutes after a thorough exam. They placed a prescription with CVS and said it would be ready in 30 minutes, and it was! I have a great primary doctor, but didn't want to wait all day for a call back and meds to kick in. Please utilize Urgent Care over the ER. Service is so much better and calmer!

Had a sore throat and wanted to get checked out. They have a way you could book your appointment on…read moreline and they will give a time to come in. I got there on the time given to me and I was in the examining room within minutes. The aid took my vitals and a PA was in the room within minutes. She explained everything to me and I was finished in no longer than 20 minutes. They were a network provider for UHC. My copay was $35.

My sons have been patients here since 2006. They have always been friendly, nice, informative. Dr…read more Kennedy went above and beyond to find out what was wrong with my youngest, it took a year but she kept pushing to find what was up. While Dr Kennedy left a few years ago we have continued to get stellar service and care. My sons (especially the youngest) require quick and dedicated care and not once has this office let us down. The fact that someone is ALWAYS on call is vital to us and not something you get at most Doctors offices these days. I've been told by a bunch of friends that they get told at their kids peditrician's office is "if it's not during office hours you have to go to the E.R." When you have a child with a rare condition that is not something you want to hear. As far as the not allowing a patient to come with non custodial parent or guardian. Only those who have legal custody have the authority to allow shots and other treatments. I'm sure this got started because a step parent or boyfriend/girlfriend of a custodial parent or a non custodial parent okayed something that the person with custody did not agree to. This is just like how you can't get a passport for your child unless each parent is there and okays it in person.

The staff is amazing! The front desk associates were helpful, welcoming and very professional. The…read morehealthcare assistants were informative, fast and thorough. The Doctors were very friendly and knowledgeable. Everyone answered all of our questions and explained everything that was going on. My kids had amazing experiences (they even got shots) and as a family we definitely recommend East Haven Pediatrics.

Amazing doctors, sub-par office staff…read more I have been coming here for years. I see Dr. Unsworth who is amazing; I highly recommend going to see her. My one issue it's with their office staff - I find them to be very abrasive at times. Their billing/office manager could use some customer service training as well.

My initial wait time was practically nonexistent. The appointment was 3:30. I was called back just…read moreafter 3:30. The medical assistant was friendly and knowledgeable. The doctor came in at 3:45. She was patient, kind, and thorough. I was contacted less than a week later with the results of labwork and info on how to schedule a follow up. I was very pleased with every aspect of the practice.

Best pediatric office around! The staff is knowledgeable & caring their new office is beautiful!read more

I love everything about this practice. My son Saw Katie Martin for his first year. She has since…read moremoved to New Hampshire, but she made our first year with our first baby a breeze! I felt so comfortable with my baby in her care! It was sad seeing her go, but we have transitioned to a new pediatrician there by the name Elizabath Renker and she is just as amazing. Besides the clinicians, I also love the vaccination policy they have in place! The front staff are so nice and always receive us with warm smiles! Will never stop recommending this practice!!! Love them!!

Great staff. My kids love them, and my husband and I do as well. It's very comfortable and warming…read morein the office/ exam rooms. Love the decor, it helps in calming the kids.

Awesome caring staff. DR Chow and DR. MADDOX are Very knowledgeable and honest when coming in with…read moreany questions. The office offers great hours for working parents and even weekends for sick children. The nurses are excellent and always offer great advise when calling the sick line to make an appointment and they make it so easy. I can't imagine taking my children anywhere else. I even attended this office as a child! TOP TIER!!

HIGHLY RECOMMEND!!! Best Pediatric practice there is out there. Dr. Lopusny and her team are so…read morewell trained, and take just good care of their patients. My son is 11 and has been at this practice since newborn. He is rarely sick and only came in for well check ups thanks to the amazing advice they always provided at keeping him healthy. My whole childhood I was riddled with illness and hospitalizations and it was very important for me to find a practice for my child that would take every approach to keep my son healthy. They have done all of that and more. I am forever grateful for their care, kindness, and their professional medical training and guidance to help our family.

Great practice. All the one star reviews are for vaccine related issues. Our review is for same…read moreReason. They are very knowledgeable and one of only practices in state that really try to help children and families holistically. They also offer all full service regular pediatrics. If you're not interested in your kids overall Health and well being, and would rather just medicate them and jab them up, go somewhere else.

My children have been patients of this practice for almost 20 years…read more While the physicians remain wonderful the front desk staff are absolutely horrendous. Today, neither my son nor I were even greeted, but shuffled in like oxen. The receptionist was incredibly rude and abrasive. The phone kept ringing and she ignored it. The great family feeling has left this group. It's just not what it was. If only they'd realize what it costs a practice when the front desk staff are deplorable. Add Covid to the mix and this practice just leaves a bad taste in my mouth. I wouldn't recommend to a new family anymore. Not worth the headache. Securing a decent pediatric staff when you're a new parent should be the LEAST of your concerns. It shouldn't ADD to your stress level. This group - ups the ante to nuclear level anxiety

We've brought our son here since the beginning, he is currently 16 months…read more We had initially heard raving reviews from friends saying that Dr. Harwin is the best there is. Due to his popularity, we've ended up seeing just about everyone in the office except for him. Everyone there is pretty great though. Finally, for his 1 year check up we got in with Harwin and now we can see why he is so booked. He's super nice, great with our son and clear the understand (meaning he speaks to us as normal people, not doctoral colleagues with crazy medical terms). We enjoyed him so much that we made all of our next scheduled appointments for the next year already so that we could be sure the dates line up with dates that he'll be in the office we'd like to go to. The same pediatricians work between both the Branford (over near Bill Miller's Castle) and North Branford (in the Pastry Fusions plaza) offices. Additionally, the big kicker, they have weekend hours! There is an answering service on Saturdays AND Sundays. They call you back and figure things out. I think on more than one occasion our son had crazy cases of pink eye and ear infections and we were able to bring him in to be seen and got the care on the day we needed it right away. The only reason this isn't a 5 star review is the fact that, well the following: One time we brought our son for his winter flu shot. I think shortly after that visit, he developed pink eye so they said to bring him in to be seen. When we were there they said that pink eye was like running ramped in their office. Hmm, how interesting how our son attends daycare, no one at daycare had pink eye....so where did he get it from? Touching surfaces there while getting his flu shot prior? A few months go by, our son has pink eye again, which by this time it is pretty obvious to us what it is and the signs of it. So we call the office to ask if they could call it in to the pharmacy and they wouldn't unless we brought him in to be seen (along with a $25 copay for it). Basically, this is why I feel it runs ramped in the office, because everyone and their brother have to go in there with it. It's not like we were having them call into the pharmacy for Xanax or Oxys, we aren't going to go out on the streets selling eye drops. Come on now, hahaha. Other than that, this place is truly awesome and happy we decided to go with them for our son's care.

Nice doctor but as far as I can tell he is the only doctor here. Website says never wait for more…read morethan 20 minutes, which is a big fat lie. Came in last Wednesday and had to wait almost 2 hrs! Back here for a follow up right now and have been waiting over 45 min so far, even tho I called ahead of time. The staff is friendly but the wait is uncalled for. They tell everyone it will be about 20 minutes lol.

Great service. I was in and out, even with everything going on with regard to the corona virus…read more They took precautions. It was an easy and smooth visit.