**Dangerous Negligence and Unacceptable Dismissal -- Avoid at All Costs**…read more I went to Riverview Urgent Care in Westfield on 4/11/2026 with an extremely sore, swollen throat. I specifically explained to the staff that I was having severe difficulty swallowing both food and water, and I mentioned my history of getting canker sores. The Nurse Practitioner (NP) who came in barely gave my mouth a brief look. They ran absolutely zero diagnostic tests--no strep swab, no influenza test. Instead, they quickly dismissed me with a prescription for a viral medication. When I pushed back and reiterated my inability to swallow even water, the NP looked at me and said, **"You can go three days without water."** Completely unacceptable and dangerous advice. By 3:30 AM the next morning (4/12/2026), my symptoms escalated into extreme swallowing and breathing issues. Knowing I would likely just be gaslit again if I returned to Riverview, I rushed to the IU North Emergency Room in Carmel. The difference in care was night and day. The ER doctor immediately examined my throat, suspected a bacterial peritonsillar abscess, and quickly confirmed it with actual diagnostic testing. I was admitted on the spot, put on an IV with heavy-duty antibiotics, steroids to reduce the extreme swelling, and morphine to manage the excruciating pain. I had to stay overnight just so they could monitor my condition and restore my basic ability to breathe, eat, and drink. All of this excruciating pain, hospital time, and expense could have been avoided if the Urgent Care staff at Riverview had just done their due diligence and ran a simple strep test. Because they refused to do the bare minimum, I developed life-threatening abscesses in my throat. If I hadn't trusted my gut and gone to a completely different hospital where concerned medical professionals actually listened to me, I would have been in very big trouble. There is a very clear reason this urgent care has low ratings. I will never be back. Heed the warnings and take your medical needs elsewhere.

I spent a hr there just for paperwork and questions and got no update info besides old information…read moreand got drilled for my addiction he was very condescending I won't be back I felt uncomfortable and not cared for by dr sagi sashidhar

My experience could not have been better Was in and out…read morewithin 25 minutes and prescriptions were called in promptly

Steer clear of this place, they care zero about the patient but only about making money! I was seen…read morefor an inflamed nerve in my leg and given a prescription. The medication lasted 9 days after which the pain started to return. I called them on day 13 to have them renew my prescription or get me another that would eliminate my pain. I was told that their policy was they would only prescribe a new medication within 9 days of being seen and I would have to come back and pay another $179 to address my issue. My prescription didn't run out until 9 days passed! They also said my NP who prescribed my medication was off that day and and another attending would not write a script without seeing me first for another $179. What... I guess the other attending couldn't read my file, or even make a phone call to the NP??? This place is nothing but a money grab, forget being cared for like they care about you, it's all about the money!!!!!

My sister in law loves this spot. If you want a nice hard massage this is the place to come. I…read moreasked for medium pressure and was still a bit sore after the fact. You can hear noises in the other rooms/ store next door. Overall good spot and I believe they're able to get you in quickly. She called the day before.

I came in with sciatic nerve pain weekend warrior work. Masseuse was attentive to pain points…read morewithout no increase in pain to do it. She made appropriate recommendations for length of massage for ligament tension reduction. I plan to visit regularly until pain is gone.

They always have great customer service every time I go to this location. KENNETH is always…read morewelcoming and just helpful at finding items or deals in the store. The store gets a lot of traffic, they have a minute clinic inside.

Stopped in early this afternoon to print up some glossy flyers for my work and the young lady at…read morethe printing counter was very helpful in walking me through what I needed to do on the screen. With all the discounts, it worked out to be a very fair price as well.

This orthoindy is the best office I've been too by far. When I sprained my ankle, the urgent care…read moregot me in really quickly, X-rays and all. It took about 45 min total so I didn't have to take a lot of time off work which I appreciate it. The main reason they get 5 stars is because I love their physical therapy staff! I love that the people at the front desk know my name without looking at my charts. I always feel so welcomed coming in. My physical therapist is wonderful. Very knowledgeable and really listens to my needs and personal opinions. If I ever break or sprain something again, I'll be back. But for my sake....I hope not

I have always had a high regard for OrthoIndy, however rude, chilly front office personnel gave me…read morethe green light to head to the Methodist Sports Medicine walk-in clinic. OrthoIndy Urgent Care isn't the only game in town--so I'd suggest making an effort to extend friendly customer service.

I'd been to 2 other big name urgent care centers and wasn't getting better. I was desperate. I…read morewalked (crawled) into this place not expecting much. The doctor I saw was AMAZING. I wish I hadn't been in so much pain and could remember her name. She listened to me, believed me, and called a specialist WHILE I WAITED to help get me in for a consultation. He was amazing, my pain is being managed and I finally have an actual diagnosis and treatment plan. I will only take my family to Monarch from now til forever.

I had to have some staples removed from my scalp. It was a very quick and painless procedure. Very…read moreprofessional front desk staff and an excellent DR. Put me at ease right away. If ever back in the area and needing care, this will be the only place that I come to.

The staff are all very kind, but they definitely don't move fast. It sort of negates the idea of…read moreurgent care. During our first visit, after waiting around 30-45 minutes, our name was called. As we were walking towards the back with the nurse, she began questioning whether or not she had the right patient. That was odd because she had our chart and called our name, but apparently the procedure room was in use and they weren't yet ready for us. We returned today for a scheduled appointment to have stitches removed and were told that due to some walk-ins, we would have to wait while they took care of them first. What's the purpose of scheduling appointments at all? I'm not saying that they should make walk-ins wait, but I do feel that they should have staff available for both our they shouldn't schedule appointments.

I've been here once before when I was able to schedule an appointment online and had a decent…read moreexperience, however, after today's experience, I will not be back unless I have to. The name literally has "walk-in" in it! But apparently they do not take walk-ins... First off I tried to schedule an appointment online first thing this morning, and there were 3 appointment times available for later in the afternoon. Once I had selected a time and entered my information, it popped up saying that appointment time was no longer available and to call to schedule. I went back to the home screen and there were now no appointment times showing available. About a half hour later, I called and had an automatic answering. It stated that this is a walk-in clinic however you may pre-schedule online. It also gave the option to talk to a representative and once I clicked that prompt the line disconnected. Instead of trying to fight with scheduling an appointment , I decided to make the 40 minute drive there since it is a WALK IN clinic. I got there and the front desk lady told me I had to have an appointment and the earliest one was almost 3 hours from when I arrived. I told her I tried to make an appointment online and calling in, but neither one worked. Needless to say I didn't have time to wait three hours because I have a baby at home who I had to get back to and I wasn't going to make that long drive again. The most frustrating part besides it saying that it is a walk-in clinic, but refusing to take me as a walk-in patient was that there was absolutely no one in the waiting room! I highly suggest renaming your practice something else if you're not going to be a walk-in clinic!

the little clinic has, in the past, been great. however, the PA who was there the day I got my flu…read moreand Covid shot, looked sick or drunk. his hair was greasy and he kept touching his nose with his gloved hands. I had to ask him to change his gloves after seeing him do that 4 times. further, someone really sick was in the room before me and they didn't clean it. I get that sick people will be coming in but these employees are careless. I feel sick today, and I've never had reactions to either shot. he couldn't even put the bandaid on the wound! he said he couldn't see it. on top of that he gave me a shot without telling me what he was doing....it seems common courtesy to tell someone first. I won't go back there. I had asked before how the employees liked working there, and every time they said it was horrible...so I'm guessing they can't keep reliable staff. it's a great concept, but the guy wasn't even wearing a mask! SMH

Awesome experience getting my vaccine today!! Everything was quick and so easy, starting from…read moremaking an appointment online (quick, easy and no login required) then the ease of the location. The lady working check in was the most friendly person, so wonderful and made check-in easy and delightful. Everyone was so friendly and it was about the greatest experience I could have asked for for a vaccine!

Our family has been going to Krause Dental for several years now. I'm not the biggest fan of…read moredental offices and teeth cleaning but they make me feel as comfortable as possible for teeth cleaning!

After having negative dental visits as a child, I was not a fan of dentist! Each time I went to Dr…read more Krause he couldn't have made my experience any better. His up to date technology helps to make the experience much more rewarding. Thank you!!