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    MinuteClinic at CVS

    1.0 (2 reviews)
    Closed 8:00 am - 1:00 pm, 2:00 PM - 7:00 PM
    Updated a few days ago

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    Riverview Health Westfield Hospital Urgent Care - Entrance

    Riverview Health Westfield Hospital Urgent Care

    2.4(13 reviews)
    1.3 mi

    **Dangerous Negligence and Unacceptable Dismissal -- Avoid at All Costs**…read more I went to Riverview Urgent Care in Westfield on 4/11/2026 with an extremely sore, swollen throat. I specifically explained to the staff that I was having severe difficulty swallowing both food and water, and I mentioned my history of getting canker sores. The Nurse Practitioner (NP) who came in barely gave my mouth a brief look. They ran absolutely zero diagnostic tests--no strep swab, no influenza test. Instead, they quickly dismissed me with a prescription for a viral medication. When I pushed back and reiterated my inability to swallow even water, the NP looked at me and said, **"You can go three days without water."** Completely unacceptable and dangerous advice. By 3:30 AM the next morning (4/12/2026), my symptoms escalated into extreme swallowing and breathing issues. Knowing I would likely just be gaslit again if I returned to Riverview, I rushed to the IU North Emergency Room in Carmel. The difference in care was night and day. The ER doctor immediately examined my throat, suspected a bacterial peritonsillar abscess, and quickly confirmed it with actual diagnostic testing. I was admitted on the spot, put on an IV with heavy-duty antibiotics, steroids to reduce the extreme swelling, and morphine to manage the excruciating pain. I had to stay overnight just so they could monitor my condition and restore my basic ability to breathe, eat, and drink. All of this excruciating pain, hospital time, and expense could have been avoided if the Urgent Care staff at Riverview had just done their due diligence and ran a simple strep test. Because they refused to do the bare minimum, I developed life-threatening abscesses in my throat. If I hadn't trusted my gut and gone to a completely different hospital where concerned medical professionals actually listened to me, I would have been in very big trouble. There is a very clear reason this urgent care has low ratings. I will never be back. Heed the warnings and take your medical needs elsewhere.

    I spent a hr there just for paperwork and questions and got no update info besides old information…read moreand got drilled for my addiction he was very condescending I won't be back I felt uncomfortable and not cared for by dr sagi sashidhar

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    Riverview Health Westfield Hospital Urgent Care - Riverview ER (also called an Urgent Care)

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    Riverview ER (also called an Urgent Care)

    Ascension Medical Group - Waiting room

    Ascension Medical Group

    1.6(5 reviews)
    4.8 mi

    The staff are all very kind, but they definitely don't move fast. It sort of negates the idea of…read moreurgent care. During our first visit, after waiting around 30-45 minutes, our name was called. As we were walking towards the back with the nurse, she began questioning whether or not she had the right patient. That was odd because she had our chart and called our name, but apparently the procedure room was in use and they weren't yet ready for us. We returned today for a scheduled appointment to have stitches removed and were told that due to some walk-ins, we would have to wait while they took care of them first. What's the purpose of scheduling appointments at all? I'm not saying that they should make walk-ins wait, but I do feel that they should have staff available for both our they shouldn't schedule appointments.

    I've been here once before when I was able to schedule an appointment online and had a decent…read moreexperience, however, after today's experience, I will not be back unless I have to. The name literally has "walk-in" in it! But apparently they do not take walk-ins... First off I tried to schedule an appointment online first thing this morning, and there were 3 appointment times available for later in the afternoon. Once I had selected a time and entered my information, it popped up saying that appointment time was no longer available and to call to schedule. I went back to the home screen and there were now no appointment times showing available. About a half hour later, I called and had an automatic answering. It stated that this is a walk-in clinic however you may pre-schedule online. It also gave the option to talk to a representative and once I clicked that prompt the line disconnected. Instead of trying to fight with scheduling an appointment , I decided to make the 40 minute drive there since it is a WALK IN clinic. I got there and the front desk lady told me I had to have an appointment and the earliest one was almost 3 hours from when I arrived. I told her I tried to make an appointment online and calling in, but neither one worked. Needless to say I didn't have time to wait three hours because I have a baby at home who I had to get back to and I wasn't going to make that long drive again. The most frustrating part besides it saying that it is a walk-in clinic, but refusing to take me as a walk-in patient was that there was absolutely no one in the waiting room! I highly suggest renaming your practice something else if you're not going to be a walk-in clinic!

    MinuteClinic at CVS - walkinclinics - Updated May 2026

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