I went to 2 other urgent cares this morning. The first there were 6 people ahead of me I waited 40…read moremins and nobody went in. The staff was rude so I left. I went to cvs urgent care and they weren't allowing walk ins. So I found helix urgent care and went. I walked in the office was beyond clean and the front desk staff was very nice! I had my infant with me as well was worried they were going to say something with how weird everything is now with rona but they didn't mind. They took me back almost immediately. The nurses were great the nurse practitioner was great. I really had a wonderful quick visit! I highly recommend you go here if you're not feeling well. Skip the other urgent cares

I arrived early to my appointment and watched the main nurse vape on her way into the office. Then…read morewatched receptionist show up late. When I walked in they had zero interest in me they just wanted to BS about their personal lives at the front desk. I was told I would see a doctor but only saw a lacky nurse practitioner Vasquez that seemed aloof . They gave me a prescription and the Nurse Vasquez told me if this isn't strong enough after a few days to call her and she would call in a stronger medication. After calling 5 times to get a stronger medicaction no one ever called me back or called in the new prescription. And the front desk receptionist got angry with me for calling to do what Vasquez asked me to do.. Bad experience try another urgent care ..

May 2025 my husband & I went to this urgent care. The visit was great. We were able to get…read moremedical care & prescriptions even though it was Memorial Day. Fast forward to now, I have been receiving a bill in the amount of $885 for this visit. My husband received an identical bill. After numerous phone calls on his part, JMC corrected the bill to $85.00. I on the other hand, was not as lucky until today. I had repeatedly called on this issue and was told that the credit was approved by the "back office". Be patient they said. It will be corrected. Finally today, Navi the representative that answered the phone, kicked this issue up to her supervisor and the credit was approved. I even received email notification of the $0 balance. Woo hoo. TY Navi for taking that extra step.

The billing office will try to bill you more than insurance says you need to pay…read more Called the JMC billing office with my insurance company 3 times. JMC said they'd fix it. Then credit company contacted me for delinquent payment. Stilling trying to make sure JMC stops trying to collect what is not due to them. Use to love JMC.

I recently returned to the office for a follow-up visit after being diagnosed with the flu B, as my…read moresymptoms had worsened and I was concerned about the possibility of developing pneumonia. While the doctor was reassuring, attentive, and ultimately grateful that I came back in to be re-evaluated, my interaction with the medical assistant, Liz, was unfortunately disappointing. Liz appeared visibly annoyed from the start and rushed through her questions without much care or attentiveness. When I tried to explain why I had returned--out of concern for my worsening symptoms--she rolled her eyes and dismissively responded, "well, you have the flu." This felt unprofessional and invalidating, especially given that I was following prior guidance to come back if things didn't improve. Healthcare settings can be stressful for patients, and bedside manner matters just as much as clinical care. A little empathy and patience would have gone a long way in making me feel heard and supported during a time when I was already feeling unwell and obviously anxious! I hope this feedback is taken constructively, as improving communication and compassion can make a significant difference in patient experience. LOVE the rest of the staff. Never wait too long . Always helpful.

I have mixed emotions about this facility but more concerned about the billing. We received very…read moregood care on February 9, 2025. I called back about 3 months later to see if we had a balance or owed them any money and we were told "No." 18 months later, we received a bill for $207 from this facility. My husband and I always pay every bill we have. I called about the bill and they told me that it took this long for our PPO insurance to get back to them which I know is not true because I work in billing. 18 months to process a claim? There's something called timely filing. Now we still want to take care of this bill, but unfortunately my husband was diagnosed with stage 4 lung cancer in January 2026 of this year and we are now drowning in hospital and doctors bills. To have this bill show up a year and a half later was an additional slap in the face. Last, but not least, I visited the facility about 2 weeks ago, and the young lady with very short hair at the front desk was not the friendliest. When I walked up to the counter to speak to her, she kept saying, I can't hear you, well she was wearing earbuds, and I knew that had to be the reason she couldn't hear me. So I spoke louder so she could hear me with her earbuds that she never attempted to take out. She said she couldn't help me, but she saw where I had called last year to find out if there was any payment due. I spoke again, then she said again, she couldn't hear me. I thanked her for her time and left.

They used to be good when Rico F was there. Since he left. there is only one therapist, and there…read moreis a 2-week lead time for appointments. I booked the appointment for today 2 weeks ago, and they cancelled my appointment this morning and said that the next available slot is 2 weeks away.

From the owner: PLEASE NOTE: The hours noted are for the facility only. Express Care and Services hours vary…read morebetween facilities and holidays. Please visit our website for more information

Saw them today due to an allergic prescription reaction .. took me right in and I was in and out in…read more45 min!! Everybody was very nice & professional!! Thank you for all you folks do!!

Came in for urgent care because my daughter is having some swelling in her leg so I wanted to have…read moreher seen sooner than just waiting for an appointment with our primary care physician. The receptionist told me that my co-pay was going to be $295 even though my urgent care co-pay $60 based on my insurance. I've never had to pay more than that for an urgent care visit and when I asked why she couldn't tell me other than that their policy and that is what I had to pay upfront. Needless to say, I took my documentation and went to another urgent care. Beware!

Hate to have to do it, but my son was exposed to COVID after attending basketball camp. He wore his…read moremask as much as was possible, but he now has symptoms. Called to see which test I could get for a 9-year old and how soon we could get it. First, I appreciate that a human being answered the phone once choosing from a quick menu. The patience and helpfulness from the person who answered the phone was a pleasant surprise as well. Checked into the clinic with little problem. Reception was friendly and clear. My only concern is the lack of privacy for people checking in at the PGA location. The foyer echos and anyone can hear your phone, address, and SYMPTOMS! Surely that can't be good. I am now waiting in my car to be called in. I'll complete my review at the conclusion of this sad adventure. **Addendum, after getting called in for my son to take his anti-gen test, I have to say that I was disappointed in the care from our PA Brad. The nurse said he was awesome, but we got the test, he gave us results--which were not what we wanted to hear--and basically sent us on our way. Mind you, I had my 2-year old with me. In retrospect & had I been thinking clearly, I should've asked to get myself and my toddler tested immediately. Sadly, Brad had nothing else to offer but "just tylenol for his headache." No recommendations to take the PCR or for the rest of my family to get tested. I did end up coming back the next day to test myself, my toddler, and my teenager. Now THAT PA was phenomenal! Above and beyond, and super helpful. I think her name was Amy, but I honestly can't be sure, which I'm sad about.

What an excellent experience I've had at JMC Urgent Care Indiantown! I so appreciate the…read moreknowledge and quality care of the nurse practitioners and all of the employees. I have never been to an urgent care where I was encouraged to call back if I had any questions and, when I did, , I was listened to and was treated with respect and concern. What a gift JMC Urgent Care is to the Jupiter community! Thank you so much! Joan A.

Tatiana checked me in - she was patient kind and efficient!!!!…read moreJess took my history and got my VS . Jess was very patient, caring and gentle and efficient!!! I am a nurse since 1964 and have had a lot of experience In hospital and heard many negative reports from many patients!!! Michael took one look at my injury and said you need stitches. Before he started he talked to me explaining the procedure and the use of novocaine shots to numb the area. He emphasized I was to tell him if I felt any pain and he would inject more novocaine until I had NO pain. He kept his word and I thanked him for using small stitches- I was impressed By his technique.I am seeing him tomorrow so he can remove the stitches! In addition he ordered a tetanus shot and preventative Keflex because the wound was so close to the bone in the finger!!!!!!!!!! This staff clearly cared about my well being and outcome!!!!!

First time at this establishment and it was a pleasant experienc. the NP was super nice and took…read moreher time with me. the office staff was very friendly and accommodating. this will definitely be my new urgent care facility

Jupiter Medical Center is an independent, not-for-profit hospital that serves the Palm Beach area…read more It has been rated as one of the World's Best Hospitals for 2026 by Newsweek. The facility has undergone significant construction and renovations, adding beautiful and well-designed additional buildings. The Main Entrance is so easy and there is even valet parking. We've been here for ourselves and our family members, and we've always received excellent care in both the ER and the main hospital. The staff, including nurses and doctors, are friendly and very well informed. This hospital is equipped to handle all kinds of medical care and emergencies.

Unfortunately, I've visited this hospital numerous times both as a patient and visitor. Fortunately…read more(for me), it has been on a visitor basis the last couple of years. The hospital has grown exponentially with new buildings. The staff are kind, the security and valet are on point, and the hospital rooms are very clean. As a patient, I appreciate the ability to order meals in advance. Moreover, they offer lots of alternatives such as almond and oat milk. As a visitor, I appreciate the ability to grab a cup of Joe. Bonus: if you're a fan of Starbucks, they serve it. They also have a large gift shop. Finally, the patient portal is a fantastic resource. While I hope I don't need to return as a patient anytime in the near future, I have no reservations about checking in at JMC especially for any oncology needs.

So, there I was, channeling my inner athlete, diving into the world of sports with reckless…read moreabandon. Turns out, my knee had its own plans. Namely, to remind me that I'm not quite as young as I used to be. Now, I'm hobbling into urgent care, trying to convince the doctor that yes, I really did just "slide into home", but more like I fast walked 20k steps every day for one week, except it was more of a slow, dramatic stumble. The good news? I've officially earned the title of "Most Enthusiastic but Least Coordinated walker." The bad news? My knee is now demanding a timeout. I was impressed with the staff's efficiency, friendliness, and professionalism. From check-in to the time I left, the staff were courteous and attentive, making the experience as smooth as possible. The doctor on hand was also knowledgeable and took the time to thoroughly examine me and provide prescription for the slight discomfort. Overall, I was very satisfied with the care I received and would recommend this urgent care facility to others.

What a waste. They ask you to consent to treat and they don't do a thing but tell you to go to the…read moreemergency room. Seriously, do any of their doctors actually treat?

DR COLLINS did NOT include in my bloodwork testing for my thyroid, glucose, nor my cholesterol in…read morewhich I'm on medication for these issues. He just sat there, not even asking me any questions nor an exam. NOW, after 7 months from my last visit in which they told me Not to come back, they are billing me over $300! SUCK IT YOU PIECE OF CRAP for a HEALTHCARE PROVIDER!!!! That includes the OFFICE MANAGER, piece of Crap place since Dr Corry went Concierge!!! Do NOT recommend this place to ANYONE!!!

Dr Collins and the Office manager destroyed the business of Tequesta Family Medical Center - Dr…read moreCorry's Gem of a REAL medical group that Dr Corry built...it's Sad... Look at Tequesta Family Medical website and see ALL of the 1 star ratings. I'm on medications for my heart, thyroid and cholesterol and Dr Collins ONLY did a plain CBC blood test which does NOT show reading of anything that my meds for. And the office manager can't do anything right.! And she's Rude!! They don't understand that they are in the Health CARE business!! Don't even give them a try! They'll probably kill you before thinking about how to CARE for YOU!