I recently returned to the office for a follow-up visit after being diagnosed with the flu B, as my symptoms had worsened and I was concerned about the possibility of developing pneumonia. While the doctor was reassuring, attentive, and ultimately grateful that I came back in to be re-evaluated, my interaction with the medical assistant, Liz, was unfortunately disappointing. Liz appeared visibly annoyed from the start and rushed through her questions without much care or attentiveness. When I tried to explain why I had returned--out of concern for my worsening symptoms--she rolled her eyes and dismissively responded, "well, you have the flu." This felt unprofessional and invalidating, especially given that I was following prior guidance to come back if things didn't improve. Healthcare settings can be stressful for patients, and bedside manner matters just as much as clinical care. A little empathy and patience would have gone a long way in making me feel heard and supported during a time when I was already feeling unwell and obviously anxious! I hope this feedback is taken constructively, as improving communication and compassion can make a significant difference in patient experience. LOVE the rest of the staff. Never wait too long . Always helpful. read more

I came here for a simple PPD placement for employment. I'm by training a Pulmonology/Critical Care Nurse Practitioner. The front desk was great. 5 stars. Quick efficient no issues. The problem lie with the MA I was assigned to a Illnise Bonhomme. She had issues with my name. I had to spell out John very slowly and one letter at a time. Even spelling it one letter at a time she spelled it Gohm. I had to correct it. I was nervous about her giving me the test if she couldn't spell John right. She got the supplies and then as she was getting ready said ok 1,2,3 and hubbed the needle into my arm subcutaneously and injected. It's a PPD placement it's supposed to be an intradermal test where a wheal(bubble) is produced. She injected it under the skin like it was insulin. I told her she did the test wrong it was subcutaneous not intradermal and she argued with me. I told her I'm an NP and you did the test incorrectly. She said I did it right. Come back in 48-72 hours. I was mad. She blew me off, did not want to learn or correct it. I asked for her supervisor since it now needed to be redone correctly. The NP on call came over and introduced herself. I showed her what happened. Told her it was not an ID but a SQ injection. She could see there's no wheal. She then placed it correctly in my other arm. I tried to show the MA what it should have looked like but instead of looking to see the difference she blew me off and kept walking. I spoke with the administrator that was called and relayed the information. Everyone else at the clinic was great. I would happily see the NP there and the front desk person. I will never let Illnise Bonhomme, MA ever take care of me again. We all make mistakes but to not care you made a mistake, not try to fix the mistake and not try to learn from the mistake is what is most upsetting. read more

MD Now Urgent Care - Correctly placed Intradermal injection by the NP. - Urgent Care Near Me - Jupiter, Florida

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Highly recommend this urgent care. Gwen was absolutely wonderful! She was so kind and patient with everyone in the waiting room which I greatly appreciate. She made the check in process smooth. And they got me the medicine I needed and now I feel so much better. Everyone that works here is an absolute gem! read more

I went to MD Now in Indiantown road yesterday with an eye infection that I also experienced 6 weeks ago. 6 weeks ago it was late and the infection was getting worse pretty quickly so I ended up in Jupiter medical ER. The doc there was really great and gave me two oral antibiotics and the infection was literally nearly gone the next day.. but iof course cost me a small fortune to have to go to the ER. So when the same infection, now in my other eye appeared yesterday, I went to MD Now in Jupiter and told the first provider Barbara the exact meds they gave me and the sucres. Well, she said it was not appropriate to give tow oral meds and gave me one that wasn't even the same as one of the Meds the ER doc gave that worked. When it wasn't even a little bit better today, I called MD now, explained the emote story. Was given the run a wound for 3 hours of even having the new doctor, Dr Dean address this, only for him to turn around and say it's not appropriate to take two orals at the same time. Here's the kicker.. he called in another antibiotic, again, not the same as either of the ones that successfully treated the same condition 6 weeks ago. I asked if I should stop the one I'm on to start the new one... and then told the assistant to tell me to take the TWO! So now I can take two.. but not the two that actually worked that the ER doc had previously prescribed. There is no logic to this. And now I'm stuck with an eye infection spreading into my face and a walk in clinic that dogged me all day and is now contradicting their own logic. DONT GO HERE.. Don't see Dr Dean and certainly don't believe their phone hold message that they are here to respond quickly or make it easier on you. read more

From the front desk to in-office patient care, MD Now Jupiter is excellent. I particularly like Dean Lieberman, PA-C who I have seen several times. He is attentive, caring, and knowledgeable. read more

Took our granddaughter there a few nights ago for wheezing. She is one. I called ahead to make sure they treat one year olds and if a Dr was on duty. Yes to both. The Dr spent less than 10 min to say yes, he hears a rattle but not sure how to treat it ???? They had already paid the office visit fee up front. The Dr didn't administer any available testing such as RSV, Flu or Covid. The Dr didn't look in her ears or throat. We then went to Nicolas Children's Urgent care and were promptly treated for a severe ear infection. No refund from facility as of yet and more importantly it prolonged getting proper care for the baby which was quite a simple fix. read more

WHAT A MONEY GRABBING RACKET!' This is NOT a healthcare facility by any means! When you bring a kid in for a school physical, which should be pretty comprehensive, you ate telling me I have to come back for a completely different appointment for a sports physical??!! WTF??!! How does this even make sense? Except when I stand there and read the ala cart menu of charges for every little service that a PCP can do in one visit?!' read more

This is actually the worst urgent care I've ever been to they are so unprofessional and want you to get sicker so you have to keep coming back and paying more and they don't listen to their patients or know what they are doing read more

I haven't always had great experiences here but it seems to be turned around. The front desk was kind and patient, the assistant who checked me into the room and was nice and the doctor, I have seen him twice in 6 months .. he is super caring, fast and efficient. Overall pleasant experience read more

I went to MD Now in Jupiter, DO NOT GO THERE! They said I had COVID, I went to CVS, took the test in my car twice - shocker - I didn't have COVID! These places are all scams, they are playing with people's health. The doctor didn't check my ears, my throat, nothing. Worst experience ever! read more

My daughter had a cut on her leg that required 5 stitches. They were able to get us in quick and my daughter loved Dr. B. Thank you to the entire staff for helping us. read more

Came in with a suspected sinus infection. Was quick to be seen with a very pleasant staff. The PA explained everything clearly. Was a very good and relieving experience. Recommended. read more

We are now talking to our lawyers about having a malpractice lawsuit against MD Now Urgent Care. My wife went here to have stitches done on her top lip which they took care of and had her come back to remove the stitches, but the incompetent personal didn't realize that she didn't remove all of the stitches. My wife went home for a few days and felt a loose end of a stitch inside of her mouth and went back for a 3rd visit. Now they tell her she needs to go to a plastic surgeon to remove the rest of the stitches because it's all healed around the stitches and can't be removed unless she needs surgery. read more

No stars is more appropriate. Registered online so we wouldn't have to wait as long in person. What a great concept right??? Got the text to come in, waited for 40min. Checked to see how much longer, "at least another 30min". What?!? Why were we told to come in then? Awful, no consideration for time. Go down the road less than a mile to the other urgent care, in and out in 30min. Avoid this one. read more

Front desk is frequently late, backing up the providers for the day. Also, frequently the service you need is not available and you don't get notofied until you have already waited an hour. read more

We are on Vacation from New York. Went in first thing in the morning with a very swollen and painful eyelid that's been getting worse over the last few days. Filled out the information. Then the lady at the desk said she doesn't think they take our insurance. We have Fidelis Madicaid. She said it would be at least $200 to pay out of pocket. We asked if she could make sure, and she said "it's not on our list lemme check the group chat but it's gonna be a noo" in an off putting manner. As a receptionist she should be more friendly and caring to people even if she knows she's right. That's proper working in a customer service position. She wasn't mean or anything but if she's so uncaring first thing in the morning how does she treat people at the end of her shift? We ended up going to the hospital emergency and they had us in and out maybe 40 minutes. They were super nice there and prescribed an antibiotic after checking out my eye. And the hospital took our insurance. read more

I went to the clinic because of a skin problem. I saw Dr Corpus. He never smiled, barely said hello and ran out the door while I was still asking him questions. I also believe his diagnosis was incorrect also. Maybe if he had taken more time, I could have gotten the correct diagnosis. I have seen Dr Lieberman before at MD Now and he was GREAT! Very nice and took time to listen. I get it that doctors see awful things and have terrible days, but they have to remember that EVERY patient is important. read more

Care was fine. Unfortunately I have wasted 2 hours on hold trying to speak to a billing rep over a 3 day period. Horrible customer service read more

Terrible place. pharmacist never received prescriptions after telling reception two times calling the whole day. next day they picked up phone and kept hanging up. Then after driving to the place they refuse to give a hard copy of prescriptions so need to wait another day hoping pharmacist receives prescription. this place is terrible, go somewhere else. read more

Hello, I brought my mom to this urgent care because she fell and hurt her foot. They performed X-rays and told my mom to put ice on her foot for a few days. The doctor then called and stated that my mom had a chipped bone in her foot and needed to use a cast. They also would not give us a disc of the X-rays and wanted us to go into the patient portal which is not set up. read more

I visited on March 11 with my daughter and the experience was great ! I have no complaints and would definitely visit again if necessary!!

Gloria just so happens to be the rudest lady I've ever met. Insulting, degrading, disrespectful, very rude to me when I just wanted to be seen after waiting since 10 am to be called, I am writing this at 3:15 in the afternoon. I don't recommend this place to anyone solely for how disrespectful Gloria is. Hung the phone up on me and then tried to blame me. Unprofessional in every aspect. read more

Came here again and same problem only 2 hours this time. Never again this place has a terrible wait after years of coming here

Today I went to MD now because I twisted my ankle on Saturday and I had been in pain with that same foot for a while so I wanted to get an x-ray just to make sure thing was OK. everyone was courteous and polite and answered all my questions. It was relatively inexpensive with my insurance, and I was in and out in about an hour after four x-rays and the relief of knowing that it wasn't broken and just a bad sprain I would recommend this location to anybody who has any kind of minor medical problem and needs to be seen it's a lot better than going to the ER read more

Very professional and friendly staff and Dr.'s. Wait time was minimal after filling out forms, and I was in and out in no time. Will NEVER go back to Jupiter Medical Center after finding MD Now. They really care about their Medicare patients! Thank you so much! read more

Very unhappy have been calling all day to speak with someone about my lab results and they won't answer the phone not even their customer service people can get through to them. They took their phones off the hook. Don't go to this office! read more

Been here 3 times past couple months and every time it's been atleast a hour wait. This is the only place that takes my insurance and probably better off using Google as a doctor to be honest read more

Check in nurse was rude and acted as if it was a major inconvenience to do her job. Zero compassion

They are the best. They were attentive from the moment that I walked in and Kimberly was the first one that helped me. I was in and out within 30 minutes and felt relieved to be helped by people who take their jobs seriously. Thank you MD Now. read more

Don't come here for a Covid test. You'll be waiting for 2 hours in a waiting room with sick people.