This place is a bait and switch. I was experiencing a migraine when I called and asked about the…read morecost before deciding whether to go in. After giving my insurance information, the representative told me it would only cost around $10 to $20, which sounded very low. I was relieved and decided to go to this urgent care. A few weeks later, I was shocked to receive a bill for $178. I called again to ask about the charge. The receptionist explained the details of my insurance and said they could not know the exact amount until they processed it. So what was the representative telling me before? The receptionist kept repeating the 80 to 20 payment breakdown, which I already understood the first time she said it. She even accused me of cutting her off, when in reality, she was not getting my point. I understood the cost sharing. My issue is that someone gave me the wrong information, which led me to choose this urgent care. If that representative had told me they could not provide an estimate until verifying my full insurance coverage, instead of throwing out a really low number, I would not have been surprised by the bill. That is all. Please hire better and more honest front desk staff.

Clinic was fast and efficient had a great experience. Pleasant, friendly, and respectful staff.read more

Dr. Priya Jagasia and her nurse, were kind and took the time to answer my questions…read more Thanks Deborah B

Great service people are friendly and professional. Service is fast and friendly.Everyone is so…read morefriendly and professional.

So thankful for this Minute Clinic. They had appointments available on Easter so I didn't have to…read morewait at an urgent care. Walked right in and met with Tiana who was amazing! She was so thorough in ensuring she understood my medical history and symptoms. She got me the medication I needed and I'm feeling better already.

Waited half an hour past my appointment time. big waste of time going here, just go to a regular…read moreurgent care to actually see someone.

If I can give 0 star I would! My two-year-old son had vomited 3 times and experienced runny stool…read moretwice in the last two days. He is in good spirits and has no other life-threatening symptoms. Since I am not sure it is stomach flu or something else, as I am not a trained pediatrician, I wanted to bring him to urgent care. Tonight (11/11/2024) at 6:55 pm I called Scripps Rancho Bernardo to confirm they are open on Veterans Day. After the reception asked me the reason for my call, she said "we are going to close at 8" and transferred me to nurse Katie. After the nurse asked for the reason for this call, she said " we are going to close at 8 then leave, and not keep any patient". I asked why can't your clinic see my son, since it is obvious his condition is not critical and does not require ER. She replied "yes if you live near by, you can try, and seeing one of our provider. But since we are close at 8 and leave, and the provider may tell you to go to er. maybe you can just go." I asked her again and she responded again that they close at 8. All they care about is getting off work on time. Such unprofessional behavior! The ER is packed at all times, and I wonder how many parents and children there ha the same experienced? Scripps is such a large medical institution, and yet their response is so lacking. How can they provide decent healthcare this way? I am deeply disappointed. They kept pushing the patient away. As a former medical professional I am very dissatisfied with this nurse's attitude. How can they expect any respect or goodwill from patients? Please remember: as a parent in need, do not call one hour before they leave for work, because they care more about clocking out in time, than the needs of your ill child.

We drove 40 minutes to get to the pediatrics urgent care in time (closed at 5pm, we arrived at…read more4:30pm to a completely empty waiting room). When we came in were told the dr wasn't taking any more patients even though they were open for 30 more minutes? Had to drive another 30 mins and wait for 2 hours at another urgent care. Terrible experience.

Wow! Look at all the bad reviews !!! One must think twice…read moreabout coming in here. I came in for ear wax removal. No wax to remove I was told. Waiting there over 4-hours and ended up leaving. I was still charged $139 on my credit card. Disputed the charges and was DENIED. Waste of time, waste of money. Think twice before using this rip-off service !

Besides waiting a while for the NP to get back from lunch I had a relatively great experience at…read morethis Minute Clinic. I was in town on business and developed a horrible sore throat when the flu was in full force; I felt horrible. Anyway I made an appointment online and went down to the CVS where this clinic was. I signed in and waited a while; but it was lunchtime and the NP on duty was out to lunch. Once he returned he gave me a flu test and it was negative. He examined me and found out that I had non-infectous sore throat and prescribed some cough syrup that worked wonders and the soreness went away fast.

I am an Urgent Care Nurse Practitioner. Unfortunately, I became an urgent care patient this…read moremorning. I will say one thing: if you have to be a patient, Sharp Rees Stealy Urgent Care in Rancho Bernardo provides absolutely outstanding care. I was having an irregular heart rhythm with palpitations, shortness of breath and dizziness. I was able to document an arrhythmia several times on my Apple Watch, send it to my computer and print it out to bring to urgent care. The sign in process was quick. The front office staff were friendly and courteous. A Registered Nurse (RN) promptly brought me back to the treatment area. She obtained a very thorough history, checked my vital signs and did an EKG. She was efficient, but very reassuring and personable. Thank you Nancy. The physician was in to see and examine me very quickly. Dr. Lovell was professional, thorough and kind. I didn't want to waste their time and, as a nurse practitioner, was a bit embarrassed to be there! The physician and RN put me at ease, reviewed the records I provided them, and completed a thorough work up. Labs, repeat EKG (which caught the rhythm irregularities) and, Dr Lovell spoke to the cardiologist on call to review my case. Both Dr. Lovell and the RN, Nancy, checked on me in the exam room frequently during my stay at the Urgent Care. Now tell me: Haven't you heard enough? I am a 71 year old nurse practitioner with over 40 years of experience in healthcare. I highly recommend Sharp Rees Stealy for not only Urgent Care but for all of your Healthcare needs. They really care about you as a person.

Please do yourself a favor and stay away from this urgent care. I became sick very suddenly and…read morewent in to get evaluated for a possible UTI, but all Aysha Khan did was check my vitals and repeatedly tell me to go to the ER. I explained that those vitals have been my baseline and could easily be compared to my previous visits, but she insisted she could not evaluate me further. No testing, no assessment, nothing helpful -- just hours wasted. I'm definitely disputing this visit.

So far so good... came in here with severe plantar fasciitis in right heel. ((Brutal, man)) Having…read moredealt with chronic pain in my back, I sadly knew that it's often better to show up in urgent care with a string of pearls on than with sweatpants and blue hair. So I kept the pearls on and left the sweats at home. I wrote a little list on symptoms so I wouldn't forget anything to tell the doctor. I put off coming here for several hours because I was sure my symptoms would subside. I finally drove out an hour before closing and was shocked to find no one in the waiting room. The women up front were pleasant and they let me crash their conversation. I gave them my insurance information then kept my fingers crossed my a short wait and relief from my terrible symptoms. Plantar fasciitis feels like you are walking in broken glass!!! & I had tried every alternative treatment before coming in here today. I have met with a nurse, who wrote down my symptoms. I find it a bit odd that there are no doctors around but I am hoping for a short wait time. Have been waiting in the back for 20 mins now. Surprised because I could hear the doctor meet with one patient and now everything is incredibly quiet- like creepy quiet. I'm realizing now that the posted hours just probably mean that's when they take their last patient. Next time maybe I will come 10 mins before closing, instead of an hour before. I got Dr. Well or Wells, which I wasn't super happy about it bc this guy was a jerk who does super awkward things with his eyes (dude, those are my boobs, not my eyes- are you nervous?? Is this a tic?? Whats up??). He is someone who previously sent a nurse to tell me "the dr says he will see you if you want but to tell you we don't 'prescribe those types of meds' in case that's what you are looking for". When this guy saw me he had a funny reaction, like he wanted to run away bc I knew he remembered me as the patient who had told him off. Anyway, we were stuck with each other so -much like a tornado or a shipwreck- we made the most of it. I knew from the start this doctor is very much by the book, when it comes to pain meds other than Tylenol. He gave me the courtesy of an actual doctor's visit and it always helps to write down any symptoms you have prior to seeing the doctor. I ended up waiting another 20 mins for multiple xrays (they were clear- which is great). Doctor told me my plantar fasciitis probably never fully went away so he had the nurse put me in a (FREE!) brace to stabilize my foot. I wish they would give you crutches too bc I still couldn't pressure on half my foot. Overall: good experience despite not being able to get temporary pain relief between now and when I see my next doctor. The so-called opioid epidemic is affecting the +++wrong people+++!!!

Four visits over the years and always excellent service with good results…read more When they see you suffering, they may bump you up. The medical people that work there have seen your problem before.

This review is deets, not feelings…read more If you're covered by Scripps and you have a need for urgent care, they're not all created equal, so pick your poison. This one was the closest to me but they were limited with their options. Granted I didn't know I was going to need an ultrasound, which made this location pretty much useless for anything other than a referral to go to their La Jolla location. That being said, the staff was friendly but it was clear that as the day approaches 8pm (closing time) the lights start to dim and they're eager to get home. Can't say I blame them. So, do your research and pick wisely based on what you think you'll need.

I recently received the best medical care that I have ever experienced from this facility. I don't…read moreseek out medicine unless i need it, and I needed help. From reception to the medical care provided by Dr. Longmire and her team, I was taken care of. Above and beyond in my opinion. I wish my memory was better to name everyone involved, but thank you for your outstanding care.

Great efficient care! On time and was able to help me out. My only complaint is that this review…read morerequires a certain number of characters. Seems unnecessary.

From the moment I walked into the office, I felt genuinely cared for. This was my first visit with…read moreDr. O'Rourke, and the experience exceeded my expectations. The exam rooms are set up with desks and chairs, which made the consultation feel thoughtful and unrushed. She was right on time, had already reviewed my chart, and was clearly familiar with my medical history before we even began talking. She listened carefully, answered my questions, and was incredibly positive and reassuring about my care. Her bedside manner is outstanding, and I left feeling confident and optimistic about the path forward. I'm very grateful to have found her.

Today is the best day ever! I had a mastectomy last Thursday and I care that I received was…read moreexcellent Dr. Salt was amazing. I have no pain..and following what he said And I was given pains meds but they didn't agree with me. Excellent anestesia Doctor also. I was given a pain shot during my surgery that lasted 96 hrs. So the first 4 days I think that's what help me too I recommend Dr. Salt MD I he a great Doctor in Plastic surgery And the office to is amazing Also. I feel grateful & blessed to travel thru this journey and have such great Doctors along the way. But feel attitude is important too being positive

Sharp Rees-Stealy Scripps Ranch Ophthalmology appt to wait for 9 months and called me already twice…read moreto move it . So originaly appt made (3) month ago for June and now they moved it in July. hoppefuly i can be checed up this year :(