Nice staff! Helpful and bilingual. They accepts walk-ins…read moreand respect appoinments. They close at 5pm due to COVID. I do recommend this clinic for good patient care!

From the owner: We are Family Medicine clinic, currently seeing ages 2 and up.read more

I brought my wife into this CareNow facility having what we believed was possibly a sinus…read moreinfection. Wife had preregistered and pre-checked in online. We got a call within an hour to come in to the clinic and were seen within minutes of completing some additional paperwork. After testing and confirming wife was covid and flu negative the doctor diagnosed my wife with a severe sinus infection, called in to our pharmacy antibiotics, steroids and 1 other. Front desk, nurses assistant and doctor were friendly and professional and helpful. This was a BCBSTX in-network facility. Wife and i were pleased with the care we received and will use this facility again in the future.

Awful experience. Came in with a child's possibly fractured finger. Took an hour to get in even…read morethough we were "first" in line. Got an ex ray and waited for over 40 min for result. The dr and nurse came back smiling saying radiologist confirmed it is fractured but they really "do not think so because they (dr and nurse) can not see anything" so they send us home with a finger clip that didn't even support the broken area (buckle fracture of the fifth proximal phalanx base). I had to go elsewhere to have a separate consultation/second opinion to confirm it's fractured. It's obviously hurting, swollen and bruised. Just can't believe how ignorant that urgent care place was. Will never go there again.

I have used them many times in a pinch. Open late, take walk-in, and they are affordable. Mostly…read moreused for sports physicals but I have used them for minor ailments as well.

I suffered because they wouldn't try antibiotics…read more The physicians weren't sure if I had a viral or bacterial infection, so instead of trying antibiotics to see if that helped they refused, saying first that my symptoms weren't present long enough to justify antibiotics, and the second time because they weren't sure it was bacterial. I suffered for ten days with debilitating muscle aches and sky high fever because I was told after four days that "it's probably viral" so it wouldn't do any good. I was left with no course of action or way to get help. I got worse and I couldn't sit up, lift a bottle of water, move sheets off me without help. Agonizing is an understatement. I saw another doctor after ten days and they immediately agreed to try antibiotics, less than six hours later I can move again. So perhaps next time, when you're presented with a patient who you're unsure has a viral or bacterial infection and they ask to try antibiotics on their second visit after no improvement you should try it. I'm writing this so that this can be a learning experience. The staff and physicians were very nice, and the customer service was fine. I really hope they learn from hearing my experience so that this doesn't happen to future patients.

really amazing service, everyone is so kind and caring. you will feel very welcomed I went in for…read moresome blood test and it was super quick. the nurse is friendly and professional and does her job very well.

This clinic does not accept no insurance companies. Which way everything is out of pocket. Plus the…read moreexam the doctor wants to order or do to check you out. Plus I pay for the service which way no problem but walked out with empty hands no medication given to me knowing the fact I knew what I had. So I am upset about it.

The staff is so friendly and quick! I got sick right before the southern snow storm but they got me…read morein as soon as they could. This will definitely be my primary care going forward!

Dr Cherlo and his staff are awesome. I have been coming here for over 2 years and he is…read moreknowledgeable, caring and sees his patients on time. I would totally recommend him.

Dr, John Halberdier who works here is the best doctor I have found. I have had troubles since…read moreretiring and being on Medicare finding a doctor that takes the time to listen and explain things for an older person. I recommend if you are a senior and you need a doctor that will take the time to listen to you and knows where an older person is coming from Dr. John Halberdier is one to check out.

Only person in the office and the first appointment for the day and they are already behind…read more It's driving me crazy Not a Hi or Hello NOTHING Terrible bedside manor over all

My 2-year-old was running a high fever and I was unable to get him in to see his pediatrician. I…read morefound NextCare Urgent Care and off the bat I LOVED the way I was able to make an appointment for him online. After was arrived and checked in, I was able to see live when my son's name would be called. I loved that. The fact of knowing he was next eased my mind. The staff was very nice. The waiting was room was clean and the staff came through the waiting area spraying Lysol to disinfect the area. The nurse was so kind and gentle with my baby when he was scared. The wait wasn't long at all. The Dr. Logan came in and introduced himself and gently listened to my baby's lungs and heart. He listened to me when I told him that my concern was that he had and ear infection. He checked his ears and found the source of the pain and fever, an ear infection. Some doctors in the ERs dismiss me when I tell them what I think is wrong with my child, but not Dr. Logan. I appreciate that as a parent.

I made an appointment at 10:00am arrived and I have been sitting in the lobby since 9:30am. It's…read morenow 11:35am and my child still has not been seen. What's the point of an appointment if we aren't going to abide by it? It's hard to entertain a small child for multiple hours in lobby.

We see Dr Elizabeth Coon Nguyen. We like her very much. Been our dr less than 2 yrs. Sincere…read more Genuinely cares. Staff is great. There's another doctor Kristine Kirtley. We're very pleased with our care. Highly recommend.

I felt under the weather for a few days but need to go on-site at work for a few days next week. I…read morewas convinced I had bronchitis or a sinus infection. It would have taken two weeks to get in with my PCP, and I knew I'd be better by then. When I called the usual urgent care I go to, the wait was 45+ minutes. I saw this location had appointment times, so I booked it and completed the paperwork online. For starters, it's absolutely spotless. There was 0 wait time, and the staff were professional and friendly. Unlike most urgent cares, you could tell they cleaned and sanitized the waiting area quite often. Once I was called back (10 seconds after I had checked in), they took my vitals and ran some tests (flu and Covid). The nurse and NP were so kind and asked detailed questions of my symptoms. I never felt rushed during the appointment, and they'll also write a "return to work" letter for your employer. I was quite impressed and will definitely return when I need prompt care.

My son went in there on May 4 for double ear infections. The staff was great that night…read moreunfortunately they forgot to give me my ID back. the next day I had to go to the airport and I realized I didn't have my ID and got charged $45 for not having a real ID on hand. I had called them later that day to let them know that I never received my ID. They told me that they were gonna mail it out to me. so today I had called to follow up with it being mailed out to me. The lady that answered the phone was extremely rude so I matched her energy and then she hung up on me, I called back again asking what her name was. She refused to give it to me said it's not my business finally confirmed that my ID was mailed out. That was all I was looking for. will not be returning, unfortunately, even though that the experience inside this Urgent Care was great. She knew I was gonna complain about her and I really would like to put a complaint in with management.

This Clinic is nothing to write home about. Just be interrogate the Staff when things don't seem…read morekosher. Currently, my main concern is that Quest Diagnostics has a presence at the clinic for clinic patients. While this is convenient, I am wondering what is the criteria for sending patients to the lab. Since insurance is paying for the lab work, shouldn't it be for medical reasons? Does the Staff a quota? Are there any other quotas we need to know about? I do not want to be involved in any illicit activity.

I've been going to Wellspire for YEARS. Usually the Atascosita location! I began with the 1960…read morelocation because of convenience but the NP (Laura) doesn't really care about patients concerns! During a visit there were several concerns mentioned but she only seemed concerned with those that benefited the company. Referral for bloodwork but the real concern was ignored. After I realized that I spoke with the new director but I don't feel the NP actions were adequately addressed. During bloodwork results, I wasn't notified of the results but notes were added advising next steps. If health is a priority and something requires urgent action a phone call should be made