MedRite Urgent Care in Tribeca continues to impress. My sister and I went in today for…read morebloodwork--I've been here before, but it was her first time--and the experience was just as excellent as I've come to expect. The clinic is spotless and comfortable, which immediately puts you at ease. But what truly sets MedRite apart is the staff's empathy and professionalism. Every time I've come in, especially when I've felt my worst, I've been met with genuine care. Samantha is an absolute standout. Her bedside manner is flawless--she's kind, knowledgeable, thoughtful, and incredibly compassionate. In a field as demanding as healthcare, having someone like her makes all the difference. I hope her journey continues to be fulfilling, because patients deserve to experience the kind of care she provides. My sister had a similarly wonderful experience with Alicia, who was just as attentive and kind. It's clear that both of them are in this profession for the right reasons--putting patients first. And although we didn't catch the receptionist's name, she was phenomenal. I had a lot of questions, and her patience and helpfulness were truly next-level. MedRite is a place where you feel seen, heard, and cared for. Huge kudos to the entire team for making healthcare feel human again.

Don't waste your time or money going here. The manger is extremely unprofessional and the doctor…read morewill look at you for 5 seconds and say the same thing as google. When i tried to talk to the manager after my 5 second appointment i could not believe how condescending and unprofessional he was. I said i was in pain and didn't think i was given the proper care. To my disbelief, the only response he could give me is "that is just how healthcare care is." Still in shock as i have never been spoken to in this manner by a medical professional like this in my whole life, genuinely cannot express how poor of an experience it was. I will say the other girl at the front desk was so nice and kind, the only positive interaction i had there. i feel sorry she has to work with that misogynistic asshole.

I went to see this clinic ahead of a trekking trip in Peru. I had previously received the…read morerecommended vaccines but wasn't sure if I needed the yellow fever vax too. I was able to make a last minute appointment same-day which was truly clutch as other travel docs had nothing available for days. (Shame on me for waiting until the last second!) The building was relatively easy to find and the elevator took me nearly right to the front door of their suite. The waiting room has chairs spaced apart (likely still from COVID precautions) and was appreciated. Check-in was quite easy (a quick form on an iPad and a few questions on paper about the specific visit) though the front desk worker overcharged me. I sat in the waiting room for about 5 min past the scheduled appointment time but was called in right after which was refreshing as I know doctors often get backed up by the end of the day. The doctor himself was absolutely lovely! I mentioned where I was traveling and he was incredibly thorough with questions and determined I didn't need the yellow fever vaccine based on where I was going. He did prescribe a Z-Pak which was incredibly appreciated as I know others who did the same trip recommended it. He also had the front desk employee refund the overcharged amount. Overall I would recommend this place for anyone who needs a travel doctor and will absolutely be back ahead of my next trip!

Quick and efficient service with no appointment required. The doctor was friendly and attentive…read more However, I would like to mention a few concerns. I visited for a yellow fever vaccine, which involves a subcutaneous injection (administered into the fatty tissue beneath the skin). The injection site seemed a bit unusual (please see the attached picture), and later became inflamed, red, and swollen. I am planning to travel to Africa soon, and the doctor mentioned he would prescribe medication for traveler's diarrhea. However, when I went to the pharmacy, they gave me a prescription for malaria (something we had not discussed) and did not receive the Z-Pak prescription for traveler's diarrhea from the doctor's office. I had to return to the pharmacy the next day since they were closing.

Awesome place, clean , fast friendly and professional…read more Love Conquers All Barriers

Conveniently located by Columbus Circle. Generally clean, but chairs are worn out with ripped…read moreleather, the garbage can sits open next to water machine and seats (it should really have a cover in a place like this), and no one is required to wear masks. Front desk was ok, hard for them to hear me through the glass separators. Doctor was okay. You scan a QR code to register. The kiosks are no longer there. It's a bit annoying they ask for some of the same info despite having been there before. Apple Pay did not work. I waited about 15 min as a walk in. They took vitals and a test then had me sit in an exam room for an hour. I felt forgotten as I could hear more patients being called back and staff laughing/chatting outside. There was no sense of 'urgency' to be seen. For the hefty co-pay I had, I expected a little more.

No communication on registration or wait times. We waited almost three hours for a vaccination…read more There were only two people ahead of us, but the nurse refused to let us know when we would see them, and many other people went ahead of us.

I have been there twice. The first time for a travel consultation and vaccines. At first the…read moredoctor was not welcoming but once we spoke a bit he loosened up and was a bit more friendly. The second time however (after being charged the first time for the doctor visit even though I have insurance that is accepted at the clinic) was WORSE. I asked the doctor to clarify if I would be charged again, and she was NASTY with her answer. She said the injections will not be done by magic. I left and have decided not to go back. I called my insurance and they said that even though the clinic accepts the insurance the doctor may not and so you will be charged. But you do know this if you do not ask the doctor. Therefore this doctor's answer was just RUDE and unnecessary.

My husband had a pain in his arm. The doctor recommended we get an EKG to rule out heart issues. We…read moredidn't want to go to the emergency room until we need it was necessary. Healthneed helped us out. Accepted our insurance. They were polite and we got seen right away. Got the EKG and it was ok. I would consider coming here again for sure.

Went in for Influenza A. Staff was cold-rude, dressed like off the street. First trip, some alleged…read moremedical professional took a nose culture. Took a few days to get back. Ordered Tamiflu and cough pills but was now too late to take. I said now was too late to take! I asked what strain of Influenza as some are more virulent than others. No one knew, no one cared to follow up. Came back about a week later, still coughing. Did not, again, check my lungs. Did not send me for xrays. Said my oxygen was low, said I should get this thing for measuring oxygen which he did not prescribe, said should go to Hospital. Two ladies at front desk in street clothes were cold and unfriendly, completely unprofessional and un empathetic. Seeing that this doctor, to me was not helpful, I literally walked out! No wonder this place is empty. Hours later, to cover his ass, he sent 4 prescriptions to the pharmacist. At least one was an antibiotic which you do not take for viruses. He did not take a chest xrays, just ordered a crazy number of prescriptions without tests. I called my primary care doctor and the WTC 9-11 Program to follow up. My primary care doctor saw me the very next day, today, took a chest xray. No pneumonia- don't need any prescribed antibiotics. Dumped 3 of the 4 prescriptions that were not needed at all!. My background: whole family is doctors and Sector Chiefs. I am first aid trained for years. As a WTC Victim/ Volunteer, I cannot take antibiotic without good reason or I can develop immunities to them. He gave me doxy, a very strong one-for no reason! My Dr. put me only on prednisone, which he did too. However he did not include how to take the pills. You can't make this up. I WOULD NEVER GO TO THIS PLACE EVER AGAIN!

I am in love with this place. I wish they could be my primary doctor (even with the $159 I had to…read moreshell out sans insurance). I only hope the quality doesn't go downhill after more people discover it. I dropped in on a Saturday afternoon before my throat had been KILLING me every time I swallowed, and I was fairly sure I had strep. Urgent Care and City MD both began at $150 + hundreds of dollars of test fees, and the internet is littered with horror stories of the staff there. Here, CVS' online price listing told me I'd probably be paying a $99 exam fee + a $30 strep test fee. (It turned out I had an additional $30 comprehensive strep test fee, but this was what ultimately told me I *did* have strep and is standard for strep testing.) I followed all of the signs to the second floor (way in the back), checked in on the touchscreen, and settled down in a comfy chair to wait. I was a little dismayed at first that there were 4 people ahead of me with an estimated wait of 98 minutes, but the system said it would text me when my wait time hit 30 minutes. Here was the only snag of the entire visit as no more than 10 minutes after I sat down, NP Carolyn poked her head out the door and started calling names. No one responded. "Is anybody here waiting for the minute clinic?" she finally asked. And lo, I was seen in just 10 minutes. Now. I have made it clear I love this place, but I also love this lady. At one point she complimented me on how my tonsils were "tremendous," and informed me that I wanted the "good [sudafed] they keep behind the counter, the stuff people make meth out of." Carolyn was responsive, caring, funny, and made me actually feel good about being there, if one could believe that about strep. As someone paying out of pocket, I appreciated that she was very upfront and clear about all of the costs. Later, when I got my follow up call from a different (equally wonderful) lady, I was scrambling to price check antibiotics and she was very understanding, offering to just call me back in 20 minutes so I wouldn't have to navigate their automated phone tree. She gave me more comprehensive information on treatment than any doctor ever has (remember to throw out your toothbrush!). Basically, even once I have insurance, I'd make this my first choice for sick visits like this. They rock!

You don't deserve a rating!!! I put a 1 star cause i had no choice otherwise this would not go…read morethrough. Over and over my husband and I keep receiving bills even after the problems were supposedly fixed as per the billing department. Obviously they never were. Called numerous times to Veronica, DeAndre and now Shaniqua. DO NOT GO TO CVS MINUTE CLINIC.. go to CityMD or another Urgent Care. We are city employees with health insurance and paid our copayments and no resolution. Again on the phone for almost 2 hours to only tell me to call my insurance myself. Fucking useless people that work in billing. They don't do their job! Get rid of the ALL!!!

Avoid like the plague. The staff lie…read more I was told that this clinic only allows two free visits per person. I am not sure how true that is. Someone else commented on here that they had a horrible Pap test. This was my experience as well. I agreed to it because the nurse kept pushing for it. I had no idea I was agreeing to have 8 people in the room. It was embarrassing to see them all poke their heads between my legs to examine my vagina. Had I known that I was going to be used as a guinea pig for the medical staff, I wouldn't have done it. I was so nervous and sweating so much that I sweat through my sweater. The medical staff were also all laughing at me like it was a joke. I spoke to the nurse and MD repeatedly about having my Vitamin D levels tested because I had presented with severely low Vitamin D levels before and even though they assured me it would be done, it never was. I told them I would like my second free visit in one year and they scheduled me for another visit within the next month, then told me that I am not allowed to schedule the second free visit. All the years of paying taxes to be treated like garbage by a place that is run by taxpayer money is embarrassing, degrading, and demoralizing. I contacted the NY Times and filed a complaint as well.

I came here with a friend who did not have health insurance. This place is good because they offer…read morefree health care on Saturdays. All employees we got in contact with here (from security guard, receptionist, to nurses, social worker and doctors) were nice and friendly. Moreover, the receptionist gave instructions on how to register and access health records on-line via web-site mychartmyhealth.org. Once a patient registered, the web-site has option to contact doctor via online message - which is very prompt and convenient when a patient needs to ask something about test results or medications. There were some negative things as well: 1) My friend came for regular Primary Care appointment and along the lines mentioned OB GYN issues to Primary Care provider (a student doctor who worked that day at the Practice under supervision of senior doctor). This student doctor was not OB GYN doctor, however he remained present during pelvic OB GYN exam and even participated in OB GYN exam - he put his long, sharp nails inside my friend's vagina in a quick and unexpected motion that my friend almost jump out of the chair. Friend told me later it was the most horrific OB GYN experience she had ever received. Also, during this OB GYN exam there were many people present (2 students doctors - male and female, and 1 senior doctor - male) which made the experience even more awkward. 2) Free Clinic had to call my friend back with appointment information to see 2 different specialists at Bellevue Hospital. One specialist was marked for Urgent appointment. My friend never received appointment with that specialist, even though she called Free Clinic many times. She only received appointment with 1 specialist who was not urgent. This place is OK for regular primary care but not for OB GYN care or specialty care.

They do a great job, professionals, friendly, safe and organized clinic!…read moreGood to lnow we have a place like it! Thank you!

They need to work on their efficiency. Got passed around so many hands and people just to get seen…read more The phone calls are also unproductive and the employees contradict each other.

An unexpected stop to this Urgent Care led to the ER. I have to say as someone who was visiting NY…read moreand on a trip, I'm grateful for the ability to get care. Receptionist was very helpful. She made sure they would be able to take our insurance. It's overwhelming having to figure out where to go when you're from out of state. The doctor, Dr. Zhou was knowledgeable. Hard to understand because of our language differences. She was able to give some insight to what was going on physically. They weren't able to draw blood from my dehydrated daughter. I asked that she be transported to ER. They were going to send her home. I'm glad I didn't take her home but insisted that she be transferred to the ER. They called a non urgent ambulance. She needed to go and was given excellent care at the ER hospital. Overall, I think it was good to have thIS URGENT CARE help to transport us to the ER. We got immediate access. The whole experience was overwhelming but they were professional and caring. Maybe not as "equipped" as the hospital was. The doctor did follow-up.

Don't go here. I was told I didn't have strep, despite being confident that I did, and was charged…read more$70 for a visit that was a complete waste of time. I went to another urgent care, where the provider immediately recognized the signs of strep and prescribed medication that same day--and I didn't have to pay anything. I receive care through NYU Langone and have always had much better experiences with their doctors and nurses. This location did not feel as though it met NYU Langone's usual standard of care. Even if you are sick and don't feel like traveling to an urgent care farther away, you should. It will be worth it.

I've been coming to this location for about 2 to 3 years although the business has changed name and…read morestaff. Everything has been amazing They have accommodated me on walk-in basis and help with booking future appointments. The staff is super professional and friendly as well as the doctors. They have made sure that I have everything I need and any recommendations for what they aren't able to assist with.

If i could leave zero stars i would…read more This practice has gone completely downhill since Dr. George Liakeas stepped away from running the day-to-day operations. Really recommend to not come here. The first issue is communication. It is nearly impossible to reach a live person. Most calls end up at a recording directing patients to the website, and the only reliable way I've found to get someone on the phone is sometimes through the billing office. For example i just tried to call twice because they mixed up my medication. It's 10:45am EST... full business working hours... and their answering machine said they will get back to me within 1 business day. The second issue is continuity of care. The office now seems to function as a revolving door of students and trainees. While I fully support medical education, it becomes frustrating when a different person handles every appointment and you have to repeat your entire medical history from scratch. Even more concerning, my patient information often appears to be incomplete or inaccurate despite multiple prior visits - again just this week completely mixed up dosages of medications I've been on for years, should clearly be on my sheet? On more than one occasion, I have received recommendations that seemed far more extreme than warranted for the issue being discussed. Follow-up is frequently promised but rarely happens. Never once getting a follow up call on outcome of test results. The biggest problem has been prescription management. I have been on the same medication for years and needed a routine refill. The prescription was not sent, which is something that has happened now multiple times. When I finally reached someone by phone, they proceeded to ask me (the patient) which medication and dosage I take because my chart apparently did not contain that information. Thankfully i obviously know what i take - but that should be confirmed and monitored by the doctor - after all that they sent in the wrong dosage to the pharmacy and doubled my daily medication. The lack of communication, poor recordkeeping, missed prescription requests, and inconsistent follow-up have made this practice difficult to trust with ongoing medical care.