"You can be assured we will treat your little ones like our own."…read more You all need to remove the above statement from your website as it is FALSE advertising. Two days ago we called you to bring our three-year-old grandson in immediately as we had just left the local beach when our little one got a huge splinter in his foot. It looked deep and he was upset, so I called to make sure that you could help us. You refused to see us and told us to take him to an emergency room. The closest emergency room is 35 minutes away. FOR A SPLINTER!!! We were not asking you to perform surgery, just to remove a splinter. You stated you were afraid that you would not be able to hold him down. Did you even try? Well, my husband and I (his grandparents) held him down while my neighbor, a retired nurse, came over and removed the splinter. If that is the way you would treat your kids, then you should close your practice.

I was able to get as a walk-in for an irritated eye early morning. They accepted my insurance and I…read moreonly paid a copay. The staff is professional and friendly. The small clinic is clean with local photos on the walls. Kayla. A nurse practitioner thoroughly checked the eye and asked a lot of questions, before calling in a prescription. The experience was positive and reassuring. This small town clinic seems equipped to handle most non-emergency issues. I recommend and wouldn't hesitate to return.

Excellent care always!!! All of the providers are caring, compassionate and listen to your…read moreproblems. They are quick to respond to your ailments. I love this practice!!!

Nurse called name out to come back, guessing the lady at the front wrote the name wrong on the…read morepaper and called a name that wasn't mine. I wasn't sure if she was calling out for me to come back but she stood behind the door and called my name mispronounced it and gave me hella attitude when I came up asking if it was me or not her response was "your the only one sitting out there" but she never came around the corner or nothing. She put up an argument and didn't apologize. It wasn't the point of mispronouncing the name it was the way she went about it, very unprofessional. She honestly doesn't need to be working there as a nurse and dealing with people who don't feel well. We are a military family and it was just a terrible encounter. Her Name is Gabriella (Gabby)

Great staff and wonderful Doctors. Highly recommended if you are looking for a doctorread more

These are the friendliest people you will ever meet at a doctors office! I felt like family there…read more They cared about how I was feeling and wanted to do everything they could to help.

I'm a new patient at this clinic and have been there three times so far. Honestly, my experience…read morehas been one of the best primary care experiences I've ever had. Let me tell you, I've have my fair share of PCP visits to compare and so far the been 5 stars, can't relate at all to the negative reviews I've read. Let me tell you why, The staff is always friendly, welcoming me with a smile and making me feel comfortable at every visit. My provider, Ellyse Lamont, FNP-C, is truly outstanding. She's professional, has an excellent bedside manner, and always makes me feel at ease while providing clear, accurate, and relevant information about my concerns. If you're considering establishing care with her team, you will not be disappointed.

MedFirst offers Primary Care and Immediate Care services. MedFirst does NOT offer "Urgent Care"…read moreservices. When you view the exterior signage, they specify their services as Immediate Care. Once you enter the office, there is a sign stating they do not bill their services as Urgent Care and it is on the patient/client to contact their insurance to see if the visit will be covered. Please be aware of this before taking your urgent medical and health concerns to this facility. In addition, as a primary care facility, Immediate Care Walk-In appointments are not the priority and treated less professionally. Upon entering the waiting room, the receptionist was on the telephone. The receptionist does not greet guests with any sort of gesture, physical motion, or verbal acknowledgement. After waiting 15+ minutes for the phone call to conclude, I asked if they were still accepting Immediate Care Walk-Ins (as the waiting room was empty). She said no and suggested a different Urgent Care in Surf City that was closing in less than 45 minutes. Entirely unhelpful, I gathered my sick child and drove up to JCMC Jacksonville Urgent Care where we were seen and released in under an hour for Strep Throat and Conjunctivitis with prescriptions in hand. If you or a family member require Urgent Care without the fear of insurance difficulties, please select one of the other Urgent Care facilities available in the surrounding areas. Your wallet and your patience will thank you.

These folks rock. No waiting, called, got thru first ring, they are fantastic. Super pleasant…read morestaff, can't say enough. On a scale of 1-10, they are a 1,000,000 for sure. Thanks for everything. Bryce N-

I signed up for their weightloss program, so I came in for my weekly B12 liposhot. Which are only…read morewalk ins. I have been waiting in the lobby for over an hour and I still haven't been seen by the PA. they Need to figure out a better way to do business!! this is most ridiculous and not worth the hassle. they Weren't many people ahead of me. The PA was taking 30 mins between patients to do God knows what!!!! i wish I could get my money back

THEY DO NOT DO WALK IN SCHEDULING…read more Waited over an hour as patients kept getting called. They advertise walk in but it isn't really. There is no clear signage or direction. Don't make the same mistake I did and make an appointment

Do not advertise diabetic screening for 50-69 dollars. False advertising. Scheduled screening and…read morewas then told they could draw the blood but would have to send out for results, costing 5-600 dollars. What! Wasted time when I could have explored alternatives. When I addressed this to the tech, she was rude and dismissed my points with a "maybe we should "and shut the door.

General care/ diabetic/ high blood pressure are my issues…read more Dr "O" is always caring/ & professional The office personnel always make you feel like your reason for being there is important to them. They are friendly and kind and know their job.

Dropped off my daughter at 3pm for a 3:15 appointment. She wasn't seen until 5:09pm. Almost 2 hours…read morepast her appointment. I can guarantee one thing I will never go there. 2 hours past the appointment and no apology or explanation. To me this shows a total lack of professionalism and decency. I wouldn't trust this doctor as far as I could throw him. I will find another, more professional doctor for any further checkups or follow-ups. He shouldn't be allowed to practice medicine in this town.

I easily made an appointment through the CVS app. Went in…read morefor a sore throat and was seen, tested, consulted and out of there within about 40 minutes. The staff were friendly and helpful. The consultation after getting test results was thorough and informative.

I made the appointment for a sinus infection. I've had them before and I knew this was defiantly…read moreone. The check in nurse (office women) was very rude telling me that I probably would not be able to get an antibiotic for it because I only had the symptoms for 3 days going on 4. I never heard of such crap as I was in severe pain. They referred me to other walk in clinics. Do not go here, this was the worse experience I've ever had. I had previously used this clinic for my flu shot as well as a sinus infection last summer. I waited all day to go to my appointment and walked out. Don't advertise this as an easy way to be seen when not feeling well. I will NEVER return and I advise you don't waste your time making the appointment here. See a real Medi Center Doctor.

I had severe sinusitis and bronchitis. The doctor prescribed zpac and prednisone and I was well.read more

went to visit this doctor after an appointment I had made for a chest x-ray once I arrived. My…read moreblood pressure and weight were determined within five minutes of my scheduled appointment after that I a back room and sat for about 40 minutes eventually a physicians assistant walks does not introduce herself at all. The first thing she says to me is you need to stop smoking marijuana? I was so I asked her. Why would she say that to me she stated because other doctors don't want to say it because they are the patient feels and what they may think. I told her yes I was very offended by it. She said she did not care told her that my primary concern was to get well. I've been sick for over a month and a half taken prescription medicine wasn't working. I told her I needed x-ray which is why I was at the appointment. She stated that their machine was broke.

They seem nice enough but the "appointment" system is worthless. if you make an appointment for…read more10am, and 20 walk-ins arrive between 9 and 10, you go behind the walk-ins. So I'm not sure why they even take appointments. 2 examples: once, we had a 9:15 appointment and weren't called in until 11:11. A second time We had a 10:15 appt and got in at 12:30. Started going to Port City and they are great!

Horrible not one but two experiences. Went in for an ear ache, they dug around in my ear causing…read moremore irritation. They tried multiple times to prescribe medication that I told them multiple times I was allergic to. The next day after I went for my second visit I ended up in the Emergency Department with my ear canal completely swollen shut and in severe pain. It took 2 weeks for it to go away. The ED doctor stated that the cause was a direct effect of what was done at this urgent care!