I saw Kayla Norris today for what I thought was bronchitis. She was thorough, knowledgeable, beyond…read moremeasure, and extremely kind. All of the employees there treated us with great respect. And she spend time listening to us! Awesome experience and I highly recommend.

Horrible place. Leave you sitting in a room for over an hour without anybody coming in or anything,…read moreand as I write this, I am still sitting here

We went to Novant Urgent Care due to Allergic Reactions to bee sting. The Building was older but…read moreinside was very nice and clean. The receptionist was friendly and polite. We were seen quickly the nurse was great. The Dr who seen us was just great. She took time to answer our questions. She was very knowledgeable. Two days later we got a call from their office checking up to see how things were going. Overall we had a great experience and would definitely recommend. Novant should be proud to have such a great team. Ashley, Sarah Ann and Roxanne job well done. Keep it up.

The type & quality of care was zero. 1st I was told Dr wants patients to do urine test -even tho I…read morewasn't having problems urinating Dr was difficult to understand and wanted to transport me to the hospital for stomach issues I developed after eating at Chick-fil-A. I said No I'm not going to a hospital I'm not that sick just have gas and upset stomach. She told me I could treat that over the counter. I needed Bloodwork and sonogram and what hospital do you want to go to? I said No I'm not going anywhere but back to my BMW! I was made to sign a waiver refusing transport to hospital. Yeah she's one of the best Dr's I ever seen and wouldn't go back there if you paid me Stay away from this Dr I don't know where she got her license or if she has one. Seriously go to Market Commons location my husband says that location is better. The next day the Dr office called me to ask how I was feeling? Didn't bother to answer-talked with my sister in law who is a nurse in Dallas, and told me what to do. Feeling much better. This Dr doesn't need to continue to practice She doesn't know what she is doing!! Save Yourself the money go somewhere else! Also reporting this to BBB & Medical Association.

Went online, made a quick appointment waited maybe 3 minutes before I was see. Quick, super nice,…read moreand kind. The only issue is they don't take insurance, but when on vacation, that (to me) is part of the cost. Kudos to these ladies. They were awesome.

Our son had a horrendous inner ear infection and Dr. Michael came to our condo and took care of…read moreeverything. We couldn't be more pleased with the service provided. We feel blessed beyond measure for all he did for us. It's always unfortunate getting sick at the beach but he made it much better by helping our little one feel better. Thank you so much!!

Dr Hunter is great as well as the staff. Very caring and attentive. Appointments are timely and Dr…read moreHunter has time to listen. Great experience.

Dr. Catherine Rozario is a hidden gem in this area. It is so nice to find a doctor that doesn't…read morejust process you and run you out the door. She also listens and observes and remembers her patients. Efficient staff also. Nice folks.

Wonderful. All staff was great. As a nurse professional I was impressed with their care. From the…read moreNurse Practitioner and the nurse that drew my blood to the women at the front desk.

I have been seen at the Little River location once and the care was great. The NP was very kind and…read morelistened to me. I will definitely return when I need care and cannot get into my regular doctor right away.

I am out of town, on vacation, with health issues. Was looking for an urgent care to receive…read moremedical assistance, overall this one had the best reviews. After visiting this urgent care 100% understand why. The staff was amazing and very welcoming. I had no anxiety in the office whatsoever, the receptionist was very open to answering any questions I had and very patient with me. Along with the nurses assistant walking me through everything, and the nurse practitioner was very adamant about finding a solution to my problem. Which made me feel a lot of relief about the experience. This is one of the best urgent cares I've been to in my lifetime. I would recommend this experience to anyone if needed, of course.

Honestly, the doctor that met with me (works part time), was THE MOST THOROUGH doctor I've ever…read morehad. Not only did he address my issue, but he also taught me some things about maintaining my health! I genuinely wish I'd met this man 10+ years ago, but better late than never, I'd suppose!! I forgot your name, but thank you, Doc!

Easy in, easy out. If your feeling sick, this should be your 1st stop. Open 7 days a week...I…read moreposted a pic of the hours.

The PA was great & the receptionist was very nice but I wasn't seen until 1 hour after my scheduled…read moreappointment. Others were seen that had walked in before I was seen & that made my visit 1 hour late. Why schedule an appointment if you are seen in the order you checked in?

the staff here is super nice and helpful! Linda, Misty, all of them are really cool! whatever you…read moreneed urgent care wise, go here!

comforting to know since I moved here since February/from NY,staff from the front desk to the…read morenurse/doctor took the time to pay attention to my needs. Will make this my only urgent care place.

Took my two sons there today and not only was I not impressed but we left worse off than when we…read morecame in. My oldest son left screaming and crying about his ear, which he was not complaining about when we went in. On the way home it was so bad we pulled over to call them thinking they are going to say bring him back in and let us take a look or make sure, but no they were dismissive and didn't even offer that. In my opinion the PA was too rough or went too deep in his ear. At minimum they could have offered to take a look after paying a copay that we are never charged at other clinics, but now it looks like it will end up being an ER trip. In the future we will avoid this place like the plague and I suggest you do the same. I guess the next step will be filing complaints with state boards and other sites where these people fish for reviews.

Arrived right when they opened so I was seen right away. In and out under two hours. Everyone was…read morevery friendly.

Checked in with kiosk. Pretty easy process for anyone. Used my phone to confirm additional…read moreinformation like drivers license and insurance. Was seen fairly quickly. Got me the COVID again. Total time here: 44 minutes.

Literally a joke of a practice. Do not get into healthcare if you are not willing to help the sick…read more I walked in at 6 and their sign says open until 7. They told me that they couldn't see me because they were at capacity. I look around and there is a mother and her son sitting in the waiting room. I ask how they are at capacity and the lady at the front desk tells me that they have 5 or 6 people waiting in rooms. I let the lady know that I will wait until 7 and if the doctor can see me then great but if not then fine but I'm willing to wait. She wouldn't allow me to do this. She told me that if they couldn't let people in otherwise they would be here all night. I asked her why the sign said open until 7 if they are turning away patients at 6. She told me that she isn't turning me away that I can come back tmrw. Really? No thank you and I don't ever plan on going back. You get into healthcare to help people and you understand that sometimes you may have to work a bit longer. You take all the good and bad that comes with it, not only the times that you feel like doing it. The thing is, I already told the lady what was wrong with me and that I just needed a prescription wrote. Taking my business elsewhere