Fantastic Staff!!! Caring and got me in and out of the…read morelocation as quick as they could. Plus called to check on me a few days later. I would highly recommend them. They are my Go to when i am not well or if i need to have my son checked out as well. Thank you guys for being awesome as always!!!

Double charged for visit. Currently at month 5 without a refund being…read moresent. Company says refund checks have to be hand written. WHAT? Shouldn't take 5 months to write a check.

I have had two excellent experiences at the River Ridge CVS Minute Clinic in Asheville, NC. Because…read moreof some really bad situations where I almost died as a kid, I am pretty phobic of doctors in general. Both times the Physicians Assistants at Minute Clinic were very understanding and caring--I actually felt at ease--and they were professional and they diagnosed me accurately. The first time I had bronchitis that was going into pneumonia. I was prescribed a Zpack round of antibiotics and an inhaler, and the PA wrote me a note to stay out of work. The second time I had a very bad case of dizziness. Rather than spending a fortune at the Emergency Room, I made an appointment with the Minute Clinic online on a Sunday morning last January. I had to be there in 15 mins, and was seen in less than 5 minutes of my arrival. Turns out, my dizziness was from water in my inner ear. I was prescribed over the counter drugs to dry this up. I had never had either of these illnesses before, and the PAs accurately diagnosed me, and with what they prescribed I quickly healed. Also, the Minute Clinic accepted my Blue Cross and Blue Shield insurance, and all I had to pay was the deductible, which for me was $20, and of course the over the counter drugs on the second visit.

Since I have so much free time at the moment, here's the google review I just posted:…read more Bad experience, avoid if possible. Visiting town for a vacation and my son developed pink eye. After waiting 45 minutes with no one else around, we were finally seen. The Trainee NP who saw him had zero experience with kids and had to be walked through the exam process step by step by her trainer, exhibiting an amazing ineptitude the whole time. Like she'd never even watched a medical drama on TV. Then, after a 30 minute exam to successfully diagnose bilateral pinkeye (like any person who has tangentially been involved with children can do in about four seconds), all parties rejoiced. Then, the kicker, they messed up the prescription and never actually placed it, which is weird, because the pharmacy is 15 feet away in the same building. We'll see what the bill is, but I expect a 6 figure invoice containing charges for open heart surgery and a leg amputation. Avoid if you are able and have any other options or self respect.

Everyone was very nice. The staff listened and I was in and out in less than an hour.read more

Went in today with a nasty infection after a toothache. Reception and medical staff were all polite…read moreand professional. Wait time was only about 15 minutes to see the assistant and another 15 to see the doctor/nurse. Doc took a look in my mouth, took maybe 15 seconds to go "yep that's an infected tooth there." She left for another 10 minutes, came back with an itemized list of instructions and my prescriptions were already faxed to my pharmacy. Entire visit was maybe an hour at most, plus it's all the same medical group as my psychiatrist, so insurance and check-in was easy.

Great experience. Scheduled an appointment for 9 am and was seen on time. The lady at the check in…read morewas very nice, as was the rest of the care team. So glad we have this facility in the area.

Had an appointment and still waited an hour. Did receive good care, but i tried calling about the…read moreprescription i received and left a message 2 days ago. Called again and left another message, hopefully someone will call back. No one answers when you call and the website doesn't have an option to send a message.

The man behind the desk is so cold and un- friendly. He icely talks to you, or at least to me he…read moredid. He acted like he was doing me a favor. This is the second time he has been rude to me. People come in feeling bad and they don't feel like being treated poorly when they are in a bad condition to begin with. The ice princess should be talked to and told how to warmly welcome people. His behavior is inexcusable.

We are on vacation here, so I took a chance and dropped by this clinic located inside of the CVS…read moreand was able to register online there and see Ella Churchhill, NP without a wait which was fortunate. She was very knowledgeable, professional, thorough and caring in her manner and able to prescribe what was necessary and I could have the prescription filled right there. She was able to verify my insurance and I was charged my usual co pay. I found it necessary to ask her a question the next day and called and someone texted her and she got back to me. I was feeling fine within a few days. I understand that you can set up an appointment online which would probably be a good idea. I would not hesitate to go there again if the need would arise.

From the owner: MinuteClinic® in Waynesville is a healthcare clinic offering patient services 7-days a week. Our…read morehealthcare services range from screenings, vaccinations, physicals, sinus infections, bug bites, TB testing, splinters, pink eye, flu shots, ear infections, STD testing and treatment, mental health counseling, and much more. MinuteClinic providers are board-certified and trained to provide you and your family with the care you need. If you are feeling too sick to come into your local medical clinic, you can schedule a virtual care appointment and receive a consultation from the comfort of your home.

This might be a weak 5 star review, but it meet's all my requirements: Great service - friendly and…read moreknowledgeable for sure! The place was clean, exam rooms were nice and private and the cost was reasonable - all things considered. They were able to provide many tests that normally would be more expensive at a hospital or unavailable at a doctor's office. Though I was not the patient - I took a colleague of mine from another country there and the staff helped us manage our company's foreign insurance program and in the end - all expenses were paid by the company and my colleague didn't spend a dime. There was however a slight fee next door at the Pharmacy, but the staff there were friendly as well. Overall - with the free refreshments available and all things considered - it was a great place to go for those minor issues that aren't emergencies, but still need to be treated. It's a weak 5 star because of the speed - I really didn't expect to be there for almost four hours, but that included the exam, a sonogram, a urine analysis and the paperwork! I'd sure go back if in the unlikely event I needed to again!

I brought a friend here with symptoms of dizziness, chest congestion, nasal stuffiness and more…read more She was given outstanding care: complete blood work, chest x-ray, oxygen, and more. The care was so intense we were there for over an hour with constant contact with medical personal. The staff were kind, thorough, and very professional. I had never visited here but I was blown away by the level of care. If the need ever arises I will definitely come here. Very clean facility; plenty of free parking.

After my visit, I was experiencing extreme pain and potential reaction symptoms to the anesthetic…read moreused. My leg was red, swollen, and tingly, with all my veins visible, which is not the way I went in. The first time I called, they told me my provider would call me back; I called back 1.5 hours later and nobody answered. I never got a call back. They weren't able to fix my issue but the place they referred me to doesn't even do what I needed done.

I brought my 73-year-old mother here after two full weeks of struggling with an upper respiratory…read moreinfection -- coughing, wheezing, shortness of breath, and fatigue. She has leukemia and asthma, and her husband just had a stroke earlier this week, so she's completely run down and only getting sicker. We made sure the staff knew all of this. After waiting about an hour and a half -- despite having an appointment online -- the PA simply listened to her lungs and ordered a chest X-ray. There was no further exam or effort to get a full picture of my mom's health. The visit was cursory at best; she spent no more than ten minutes with her total. She was diagnosed with bronchitis, and despite us explaining the shortness of breath and wheezing she's been having all week, the PA recommended steam showers, percussion therapy, and Mucinex -- and basically told her to "wait and see." Wait for what? An asthma attack from coughing so hard she ends up in the hospital? For it to turn into pneumonia? For her to become so fatigued and run down she can't care for herself? I understand being cautious with antibiotics and steroids, but medicine isn't just about what shows up on an X-ray -- it's about treating the whole patient. My mom is immunocompromised, more susceptible to secondary infections, and unable to heal quickly. She's been sick for 14 days and is trying to care for herself while also managing her husband's recovery. She needed thoughtful, proactive care, not generic advice for someone young and healthy. And when a patient says, "I'm getting sicker, not better," what more do you need to hear to intervene? I left this visit feeling frustrated, scared, and deeply disappointed. We came here for real help, and it was a complete waste of time. I truly hope this clinic learns to look beyond textbook symptoms and listen to their patients -- especially those already fighting uphill battles with serious health conditions.