After my visit, I was experiencing extreme pain and potential reaction symptoms to the anesthetic…read moreused. My leg was red, swollen, and tingly, with all my veins visible, which is not the way I went in. The first time I called, they told me my provider would call me back; I called back 1.5 hours later and nobody answered. I never got a call back. They weren't able to fix my issue but the place they referred me to doesn't even do what I needed done.

I brought my 73-year-old mother here after two full weeks of struggling with an upper respiratory…read moreinfection -- coughing, wheezing, shortness of breath, and fatigue. She has leukemia and asthma, and her husband just had a stroke earlier this week, so she's completely run down and only getting sicker. We made sure the staff knew all of this. After waiting about an hour and a half -- despite having an appointment online -- the PA simply listened to her lungs and ordered a chest X-ray. There was no further exam or effort to get a full picture of my mom's health. The visit was cursory at best; she spent no more than ten minutes with her total. She was diagnosed with bronchitis, and despite us explaining the shortness of breath and wheezing she's been having all week, the PA recommended steam showers, percussion therapy, and Mucinex -- and basically told her to "wait and see." Wait for what? An asthma attack from coughing so hard she ends up in the hospital? For it to turn into pneumonia? For her to become so fatigued and run down she can't care for herself? I understand being cautious with antibiotics and steroids, but medicine isn't just about what shows up on an X-ray -- it's about treating the whole patient. My mom is immunocompromised, more susceptible to secondary infections, and unable to heal quickly. She's been sick for 14 days and is trying to care for herself while also managing her husband's recovery. She needed thoughtful, proactive care, not generic advice for someone young and healthy. And when a patient says, "I'm getting sicker, not better," what more do you need to hear to intervene? I left this visit feeling frustrated, scared, and deeply disappointed. We came here for real help, and it was a complete waste of time. I truly hope this clinic learns to look beyond textbook symptoms and listen to their patients -- especially those already fighting uphill battles with serious health conditions.

Dr Pagano was kind, respectful, a good listener and thorough in his questions and annual exam…read more Nurse was congenial and front desk staff was cordial. My Phlebotomist Nancy was very patient, empathetic, compassionate and did everything possible to make an anxiety charged blood draw as easy as possible. They do their lab work in house. Exam room was very small and outdated but Dr.'s care and demeanor made up for it. Dr Pagano follows up with either a phone call or written letter to explain lab and or test results. I would recommend him to family and friends.

Dr. Spivey and the team at Asheville IM are among the best doctors I have ever dealt with.read more

I hate giving this place an honest review, because I don't want everyone finding out about this…read morehidden gem! I have had to take family members 3 times in the past year & they have been fantastic every single time. From the ease of checking in, to the care of taking my mom with dementia to the back & making her feel heard & seen, to then calming down a teen having a massive anxiety attack. There is literally nothing that could have gone any better. It is clean, quiet & well equipped. Short wait, if any. The receptionsits, med techs, CNAs, PAs and MDs have all been knowledgeable, polite, efficient, & above all, ACCURATE. As a professional patient advocate, if every medical facility was like this, I would be out of a job. I am so grateful to have them here around the corner from me & will continue to go back anytime we need medical attention.

The empathy of the employs for sure also charging me $75 for sending me away bc they do not do the…read moreprocedure I need , I told them that I was sent to get a swelling on my knee checked out they took my money and told me that they can't do a thing for me

I needed attention for a wound caused by a tick bite, and I'm a Medicare patient. I made an…read moreappointment for this CVS Minute Clinic for the first (and last!) time. A 20 minute visit and an unfilled prescription for an antibiotic was almost $500! After Medicare examined the billing, they refused to pay almost $150! Minute Clinic and CVS would not give me a copy of the bill - I asked three times, and three times I was sent the "statement" - NOT THE BILL. I got an abbreviated copy of the bill sent to Medicare, which showed items were billed that had NOTHING to do with my visit. It was just made up stuff designed to "pad" the bill. Not even a doctor, but a "Physicians Assistant"! CVS has refused to respond to my complaints. Even worse.

From the owner: MinuteClinic® in ASHEVILLE is a healthcare clinic offering patient services 7-days a week. Our…read morehealthcare services range from screenings, vaccinations, physicals, sinus infections, bug bites, TB testing, splinters, pink eye, flu shots, ear infections, STD testing and treatment, mental health counseling, and much more. MinuteClinic providers are board-certified and trained to provide you and your family with the care you need. If you are feeling too sick to come into your local medical clinic, you can schedule a virtual care appointment and receive a consultation from the comfort of your home.

Pharmacy that's actually an honest pharmacy - and not a convenience store that happens to have a…read morepharmacy. They are friendly and efficient and the place is spot on professional. I was looking for a place to get my vaccine booster and my previous "pharmacy" canceled at the last minute. Sona was recommended to me by my doctors office and I followed through. And I'm so glad I did! Quick and efficient and a wonderful lounge to rest after an mmunization and have coffee or snacks. I am so impressed with this place that I'm making it my new go-to pharmacy!

Took a week to get much needed pet meds for my sick kitty which created a lot of stress and I found…read moretheir customer service greatly lacking!

Good facility, friendly and efficient staff. Booked a slot online, showed up a bit early so I could…read morefill out all the paperwork I knew I would need to as an out or town visitor. Got it in quickly and saw the NP shortly after I had finished my screening.

I have contemplated reporting this, however I feel that it is warranted. I was in the office to be…read moreseen and the initial experience with Emily, the front desk receptionist, was far from pleasant. She spoke to me in a very condescending, abrupt, and unprofessional manner. She acted as if she was better and more competent than everyone and even during the check-in, her interactions with other staff members was very uncalled for. Either she really hates her job or is just intensely miserable with her own life. However, the incident that occurred later is what prompted this post. As I was in the office, I witnessed Emily continuing to act as if she were in a position of dictatorship. Continually talking down to the staff and other patients within the office. At one point I had walked by her and witnessed her rolling her eyes at me. Moving forward to what put the icing on the cake..... The provider that was seeing me, Teresa Davis, was having a conversation at the nurses station, with the assistant who roomed me and completed my work up. I was sitting in the room at this time with the door left wide open from where the doctor had walked out to obtain something. I just so happened to observe at that moment, Emily walk up to the provider and literally shove her out of the way. This type of behavior and the overall experience I had while in this office, put a lot of fear and uncertainty into perspective for me. In all my life, I have never observed such unprofessional and blatant disrespect and physical altercation. I have attempted to reach the corporate office, as this individual is definitely not in a position where this type of behavior is acceptable!! I even contemplated calling my law enforcement contacts while in the office to report the physical abuse/disrespect that Emily inflicted on the doctor. Proceeding this office visit, I was skeptical to have to return to this location. When I returned, another less-than-exceptional experience was had. There was a lady at the front desk named Michelle and during my second office visit, she was on her phone texting and not at all assertive to the needs of several other patients waiting to be checked in. After the line settled down, she was gossiping and making inappropriate comments about other individuals whom I am assuming works within the organization. She was using vulgarity at the desk which could be heard while I was in the back office. Upon checkout, I directed my attention to Michael as he seemed to be the only professional at the front desk. He was kind enough to obtain the documents I had requested and he and provider acted in a collaborative manner to do what was needed, without any sort of conflict or physical altercation. I thank him for working diligently to get me squared away. I later had to return again for a work related requirement and had to go to the Candler location, due to the Asheville clinic not having the appropriately trained staff and being closed on multiple occasions. I had a very pleasant experience with the Candler office as they all were of the utmost professionalism and very hospitable. Thank you to the ones who somewhat made this experience less disheartening- Michael, Andrew, Robert, and I believe her name was Desirae (sorry if I got the front desk lady at candlers name incorrect). However, Robert got me taken care of in Candler and was very quick and efficient. I will result to Candler for now on before ever going to Asheville again.

We arrived here at 8AM on a Sunday for my boyfriend's possible broken ankle. He had gotten sucked…read moredown some rapids at the river yesterday and banged it up really good on some rocks. We were taken back within about 15 minutes being the second people to arrive and were seen shortly after. He was given x rays and a thorough exam. I was pleased with the extent of the questions they asked him and the politeness of the staff. They did not charge him anything up front. They ran his insurance and took his information. Turns out that after his examination and xrays, his foot and ankle were not broken but they put him in a little boot anyway because the pain and swelling was still obvious and significant. I was impressed and pleased with the treatment he received regardless of our ages and appearances. We are young, tattooed, somewhat rough looking people and are sometimes discriminated against and did not get that here. Overall 5 star experience.

Waited almost two hours before I saw anyone. I needed stitches. No hurry to see me. I waited for a…read moreprocedure room to open up. Not sure if any other FastMed Urgent Care would have been better.

Best Doctor in Western North Carolina. Caring,…read moreknowledgeable, listens to your needs and concerns Available all hours day and night by text, phone.

I can not give enough praise to Dr Wilhelm and the staff at PrimeHealth. While I had some concerns…read moreabout the costs of a concierge practice, it's some of the best money I have spent. Dr Wilhelm is caring, knowledgable, and so committed to providing the best care. My son, who is also a patient of hers, had a very scary medical issue...thanks to Dr Wilhelm, her team, and the team of Dr's she put together, he is not only fine, but thriving. Honestly, I don't know what we would have done without her. Had we not been patients in this practice, and going through the "standard" medical process - well, I can't even imagine....and thank goodness I don't have to. Thank you!

This is my medical doctor and I don't take my health lightly, especially as a mission hospital…read moreemployee. He is easily the best physician I have seen in a long time. His office staff is friendly and knowledgeable, always looking to help out however they can. From the CNAs and Physician Assistants to the nurse practitioner, everyone there is ready to help. Despite the time your scheduled to see the doc, if u need more time he'll happily provide it. His knowledge of general medicine and knowledge of specialty conditions and specialists to refer you too is awesome! 2 of my other doctors see Dr Vickery, so that's gotta be a good sign. Half the nurses I know see him too. I can't say enough good things about Dr Vickery. Try this practice, you won't be disappointed.

Watch out for several things: they are running under a new name: "Wild Health Asheville" and Dr…read more Vickery is no longer seeing patients publicly through insurance but rather under a privatized system which is why they changed their name. These new services are extremely expensive. Additionally although they "pride" themselves through their women's health and OBGYN practices, they are not prepared to provide women with pads or feminine products after these services. Staff turnover is extremely high as they go through a third party temp agency and fire well meaning employees for simple things like showing up to work and using the rest room as soon as they clock in. Remember, this is a doctor's office and the employees are punished for their bodily functions. Staff drama is extremely common. Steer clear.

I always have a good experience with every Dr there. i now have Dr Hendry, my first female Dr in…read moreforever. I'm a male and i feel at ease with her. I had Dr Alan Baumgarten since. 2006 but is now retired. KEEP IT UP everyone at A. F. H. C. M.J.S 73

I have been a patient of Dr. Timothy Seneker for over one year. I have found him to be both…read morecompetent and compassionate. During my appointments, I have asked many questions and his responses have been helpful and clear. I highly recommend the Family Health Center and their supportive staff.