After my visit, I was experiencing extreme pain and potential reaction symptoms to the anesthetic…read moreused. My leg was red, swollen, and tingly, with all my veins visible, which is not the way I went in. The first time I called, they told me my provider would call me back; I called back 1.5 hours later and nobody answered. I never got a call back. They weren't able to fix my issue but the place they referred me to doesn't even do what I needed done.

I brought my 73-year-old mother here after two full weeks of struggling with an upper respiratory…read moreinfection -- coughing, wheezing, shortness of breath, and fatigue. She has leukemia and asthma, and her husband just had a stroke earlier this week, so she's completely run down and only getting sicker. We made sure the staff knew all of this. After waiting about an hour and a half -- despite having an appointment online -- the PA simply listened to her lungs and ordered a chest X-ray. There was no further exam or effort to get a full picture of my mom's health. The visit was cursory at best; she spent no more than ten minutes with her total. She was diagnosed with bronchitis, and despite us explaining the shortness of breath and wheezing she's been having all week, the PA recommended steam showers, percussion therapy, and Mucinex -- and basically told her to "wait and see." Wait for what? An asthma attack from coughing so hard she ends up in the hospital? For it to turn into pneumonia? For her to become so fatigued and run down she can't care for herself? I understand being cautious with antibiotics and steroids, but medicine isn't just about what shows up on an X-ray -- it's about treating the whole patient. My mom is immunocompromised, more susceptible to secondary infections, and unable to heal quickly. She's been sick for 14 days and is trying to care for herself while also managing her husband's recovery. She needed thoughtful, proactive care, not generic advice for someone young and healthy. And when a patient says, "I'm getting sicker, not better," what more do you need to hear to intervene? I left this visit feeling frustrated, scared, and deeply disappointed. We came here for real help, and it was a complete waste of time. I truly hope this clinic learns to look beyond textbook symptoms and listen to their patients -- especially those already fighting uphill battles with serious health conditions.

Dr. Spivey and the team at Asheville IM are among the best doctors I have ever dealt with.read more

Was a long time patients at the practice, but after the transfer to Caroline Internal Medicine. I…read morewill be looking for a new pratice.

The empathy of the employs for sure also charging me $75 for sending me away bc they do not do the…read moreprocedure I need , I told them that I was sent to get a swelling on my knee checked out they took my money and told me that they can't do a thing for me

Conked my head on the corner of the trunk hood causing a puncture wound, that was bleeding like…read morecrazy. Arrived on a rainy Monday morning around 8 AM, and was the 2nd person seen. All the nurses were wonderful! Attentive, warm and friendly. (Front desk person, not so much.) I couldn't have asked for a better experience being treated. When I returned 5 days later at 8 AM to have stitches removed, again I had an equally good experience with kind and personable nurses. I was in and out in no tiime. My only complaint: The waiting room, having just been cleaned, wreaked of Fabulouso, a toxic cleaning agent laden with carcinogenic chemicals. I couldnt stop coughing. After mentioning this they opened the doors to release the scent and chemicals. Hoping for the health of their employees and patients that they consider using green products in the future. Other than that, I fully endorse this clinic!!

I needed attention for a wound caused by a tick bite, and I'm a Medicare patient. I made an…read moreappointment for this CVS Minute Clinic for the first (and last!) time. A 20 minute visit and an unfilled prescription for an antibiotic was almost $500! After Medicare examined the billing, they refused to pay almost $150! Minute Clinic and CVS would not give me a copy of the bill - I asked three times, and three times I was sent the "statement" - NOT THE BILL. I got an abbreviated copy of the bill sent to Medicare, which showed items were billed that had NOTHING to do with my visit. It was just made up stuff designed to "pad" the bill. Not even a doctor, but a "Physicians Assistant"! CVS has refused to respond to my complaints. Even worse.

From the owner: MinuteClinic® in ASHEVILLE is a healthcare clinic offering patient services 7-days a week. Our…read morehealthcare services range from screenings, vaccinations, physicals, sinus infections, bug bites, TB testing, splinters, pink eye, flu shots, ear infections, STD testing and treatment, mental health counseling, and much more. MinuteClinic providers are board-certified and trained to provide you and your family with the care you need. If you are feeling too sick to come into your local medical clinic, you can schedule a virtual care appointment and receive a consultation from the comfort of your home.

Bright, clean, almost hidden jewel of a pharmacy. Thoughtful staff. Love the ability to text with…read morethem and get a reply quickly. My own problem is that I take a lot of meds, so it was a bit harder and confusing getting me set up and on the right dispensing schedule. But that wasn't SONA's fault. I am enjoying their services. I also have the ability to deal with my husband's account, which I truly love and appreciate. Worth a try and great to get away from those corporate stores who don't care anything about you.

It took me less than 2 minutes to order a refill of my prescription. I was asked when do I want it…read moreand how would I like to receive it. Fantastic. I absolutely love doing business with Sona Pharmacy. Superior customer service. Period. (It took me longer to write this review than it did to order a refill!)

The staff and NP were courteous, kind, and put me at ease, right away. I was very likely…read moreoverreacting but, they never made me feel that way.

I came here from Landrum to get a dot physical not very friendly people working here. when I got my…read moremed card back I found out the next day they wrote the wrong license number down I call to get it fixed they said the doctor that did the physical wasn't in and would be in Saturday. so I got up Saturday headed all the back to this place and they were closed no explanation why a complete wast of gas and time.

Waited almost two hours before I saw anyone. I needed stitches. No hurry to see me. I waited for a…read moreprocedure room to open up. Not sure if any other FastMed Urgent Care would have been better.

This is my second critical review (see mine January 30, 2025). This place is terribly run, the…read morereviews are bad, and the manager knows it. I spoke to her. I've been getting billed by them, which I ignored. I had to pay before I was even seen. I have Medicare, to which they should've submitted the bill. Instead, they sent it to collection! They didn't open the door until 8:10, the quality of care was substandard, and they completely screwed up the billing! buyer beware!!

I can not give enough praise to Dr Wilhelm and the staff at PrimeHealth. While I had some concerns…read moreabout the costs of a concierge practice, it's some of the best money I have spent. Dr Wilhelm is caring, knowledgable, and so committed to providing the best care. My son, who is also a patient of hers, had a very scary medical issue...thanks to Dr Wilhelm, her team, and the team of Dr's she put together, he is not only fine, but thriving. Honestly, I don't know what we would have done without her. Had we not been patients in this practice, and going through the "standard" medical process - well, I can't even imagine....and thank goodness I don't have to. Thank you!

Best Care I've Ever Had Dr. Gardner is a caring and highly…read moreexperienced doctor who takes the time to get to know his patients and understand their medical issues. He is literally available 24/7 and patients get as much time as they need for appointments. His staff is caring and helpful. In short, he's a rare find. He's a bit more expensive than the average doctor but, if you can afford him, he's worth every penny.

Watch out for several things: they are running under a new name: "Wild Health Asheville" and Dr…read more Vickery is no longer seeing patients publicly through insurance but rather under a privatized system which is why they changed their name. These new services are extremely expensive. Additionally although they "pride" themselves through their women's health and OBGYN practices, they are not prepared to provide women with pads or feminine products after these services. Staff turnover is extremely high as they go through a third party temp agency and fire well meaning employees for simple things like showing up to work and using the rest room as soon as they clock in. Remember, this is a doctor's office and the employees are punished for their bodily functions. Staff drama is extremely common. Steer clear.

I was with Vicery Family Medicine and felt well cared for and heard. Then Dr. Vicery changed…read moredirection and added more doctors who were aggressive with treatment and at one point would not renew my prescription for diabetes until I had some very expensive tests not covered by my insurance. I was in a dilema and they seemed to shrug their shoulders and had an attitude towards me that I was not cooperating. They held firm and I had to find another doctor who could help me. I could not take the additional medications prescribed to control my diabetes because they made me severely sick, digestively and I didn't trust the doctors there any longer. Then Dr. Vicery moved into another area of care that was not for the patients and clearly for making lots of money. Lousy move. do not go to this practice.

I love the doctors and nurses at this facility. They do a wonderful job of primary/family care for…read moremy entire family, and always take the time to listen. Office experiences are generally efficient.

Doctor was very helpful and seemed to listen to me and addresses my concerns. The nurse was also…read morevery nice and professional.