I had an amazing first visit here at Persona Dental Group. Dr. Truong was incredibly sweet and took…read moreher time explaining my treatment plan. She was very patient and made sure to answer all of my questions. During the procedure, she was so gentle that I experienced no pain or sensitivity afterward. It was truly one of the best dental experiences I've had in a long time. The assistants are just as kind and helpful. Luz took my X-rays and explained exactly what she was doing as she went, which I really appreciated. She was thorough and happy to answer all my questions. I highly recommend this team!

Friendly staff, nice place. it has gotten a loooot bigger from the last time i visited. they took…read moreover the next door apparently? I feel comfortable bringing in my kids to get checked on and taken care of here now. Will report back on how they do with them. Tracy was the person who talked to me the most and made me laugh and enjoy the visit. The MD C (?), was very friendly and kind. she was thorough. Everyone had delicate hands and worked gently. No Needle work today so will report on that next time.

Baseline Dental Practice is absolutely amazing, starting from the phone Susan was so informative,…read moreknowledgeable,caring, amazing customer service both on phone and in person.Helped me schedule appointments,return my call and answered all of my questions about insurance and appointments. This office is so organized, clean and very professional.Alex working with Dentists made my daughter and myself feel so much better with all of the care he provided, has excellent skills ,did xray, is gentle & kind, supportive ,great attention to detail , giving tips on proper dental care step by step. I was looking for a second opinion for my minor daughter's work . Had 1st w Dr. Abidali on a Sat , had a great experience, kind ,caring, honest and knowledgeable, gentle, informative, overall great 1st visit. 2nd visit w Dr.Buck also had a great experience, in fact he was able to save my daughters tooth no root canal , she was so terrified. Again Dr. Buck and Alex , were very informative,gentle , caring, reinsuring,supportive, through the whole work they did on my daughters tooth. Dr. Buck is a very honest dentist and so is Dr. Abidali. My daughter was so scared and anxious about going in for this work. She felt zero pain , zero discomfort, anxiousness went completely away! They gave her shades to use , they have a big screen TV w movies for her to watch while she was there getting her work done. She has had the best experiences here.Shes ready for next fill on other side of mouth smaller cavities. So ready she wanted to do them for next week! Wow!!Thank you so so much Baseline dental for everything you do. We have found our new family dental office team. If you need an honest dentist look no further, this team will not disappoint. Previous dental office was a nightmare not organized at all and 3 hr plus wait just for a 1st visit w no work except cleaning, xray and patient mix ups .We ran and didn't look back .

This is my favorite dentist office I have ever been to. The staff is incredibly nice and scheduling…read moreis always easy. Mary is fantastic and feels like a good friend I get to see every 6 months. Her work is thorough, and for the first time ever, I find myself excited to go to the dentist. I have never had one bad or negative experience here. Thank you so much, Baseline Dental! :)

As most of my family is currently being treated by this dental group, I opted to join as well. The…read moreinitial care involved a consultation, including x-rays, health record and an oral examination by Dr. Reza. Dr. Reza and his staff were the absolute best. From the time I entered the office everyone was professional, courteous and very welcoming. The front desk is very helpful, organized and friendly. The dental assistants and technicians were outstanding, as well. My name was even listed on the board of the office to welcome me to their practice. Their waiting room is clean and videos are very educational, too. Dr Reza reviewed my x-rays and suggested treatment(s). Everything was completely on board and I felt no pressure regarding his suggestions. The follow-up visit involved repairing (3) of my existing resin tooth fillings (which I already knew were an issue) which has now been completed and I can't be any happier with the outcome of my experience. The only suggestion that I have is that additional signing for the (2) entrances at the back of the building from the parking lot would be helpful. If you are looking for a dental practice in the Rancho Cucamonga area, I strongly suggest that you give Dr. Reza and his team consideration. Looking forward to my 6 month teeth cleaning visit. Dr. Reza and his team are A1.

My son has a severe tree nut allergy. I was dismayed to find that there were snacks provided in the…read morewaiting room containing almonds. When I asked the front desk clerk whether patients regularly consumed them in the waiting room she confirmed that, yes they do. When asked whether the waiting room was regularly cleaned to assess how much of a risk my child was in sitting in the chairs, she said they clean once daily. The staff did not seem concerned about the risk to my child. They also did not seem educated in preventing allergic reactions for future patients. The clinic was clean and the staff were polite albeit uneducated in food allergies. Those with a tree nut allergy be warned.

This is a great dentist office. Dr. Manali and her team are fantastic! I really can't say enough…read moregood things about them. I had a crown put on and didn't feel a thing. Then I had a teeth cleaning with Natalie went so well. They definitely take the fear out of going to the dentist.

PLEASEE save yourself your precious time and money and don't come here. People should be able to…read moreuse their insurance here and not be pressured into additional out-of-pocket fees/surgeries/services for the benefit of your business. Also, echoing other reviews, please be more respectful of your patients' time. Most of us don't have an hour to sit and wait around for you.

I can't say enough good things about Dr. Azer and his entire team!…read more I had previously seen another dentist for broken fillings that were supposedly "fixed," but I continued to have significant pain afterward. When I went back to the previous dentist and asked for help, I was told there was nothing wrong, even though I was in so much pain that I couldn't eat meat or anything that wasn't very soft for 3 months. After months of no relief and 2 additional fillings fell out I decided to see Dr. Azer, and I am so glad I did. From the very beginning, he truly listened to my concerns. When the problem wasn't immediately obvious, he didn't dismiss me. He asked thoughtful questions that helped guide him to the root of the issue. He reassured me that my pain was real. Dr. Azer took the time to clearly explain the plan, walk me through my options, and set realistic expectations about when I should feel relief and when I should be concerned if symptoms persisted. That same day, after fixing my broken fillings and correcting the issues that had been missed previously, I was able to celebrate by eating a steak completely pain free for the first time in 3 months! Although I live over 60 miles away, I will always make sure to see Dr. Azer for my dental care because of how thorough, compassionate, and kind he is. Every single staff member in the office was also incredibly welcoming, gentle, and supportive! This practice truly cares about their patients, and it shows!

I have been coming to see Dr. Azer for a little over a year now and this review is based off…read moremultiple visits I have had here. All I can say is WOW! Dr. Azer and his staff feel like family and are so welcoming and inviting. They are very positive and upbeat and make the visit to the dentist something you look forward to and want to do and not something you "have to do." My children have gone to another dentist and I have now switched them all over to come here to Prime Smile Dental. My only complaint is that I wish they gave out toothbrushes at the conclusion of my visits but that doesnt take away from everything else that they do perfectly and flawlessly. - Rio

Dr. Tram and staff, my biggest thanks to you for all of your efforts to getting a family member…read moreseen immediately and ruling out all possibilities of dental related issues. The end result was related to the flu but also airway blockage due to severe inflammation. Bottom line, glad we went to the ER immediately. Dr. Tram's expertise proves instrumental to a family member's survival. Thank you for referring to Dr. Kim as well as he further ruled out any oral issues. Many blessings and heart felt gratefulness

I've been coming here for years and I truly believe my dentist is the best -- his work is excellent…read moreand I've always appreciated the care he provides. However, I recently had a disappointing experience with the billing process. After my treatment, I paid the remaining balance and even asked the receptionist if I owed anything else because I wanted to make sure everything was settled. I was told no. Later, I received an invoice reflecting the balance I owe, which turned out to be charges not covered by insurance. While I completely understand that insurance doesn't always cover everything, what bothered me was the lack of communication. A simple heads-up about pending charges would have made a big difference. When I called to clarify, the receptionist pointed to the disclaimer, but after years of being a patient, I had forgotten about it. Unfortunately, the interaction left me feeling more like a number than a valued patient. To be clear: the dentist himself is outstanding, and I have nothing but praise for his work. My concern is with the front desk experience and communication, which I hope can be improved for long-time patients like myself.

My 1st experience at Golden Smiles Dental went far beyond my expectations with the deep cleaning by…read moreHygienist Stephanie.. she more than put me at least by explaining the procedure as she proceeded thru my treatment.. I highly recommend her services & treatment!! The staff later checked on me to follow up on my comfort.. I was completely satisfied with everything & everyone!! Thank you, Arlene Hogan

I've be a patient of Golden Smiles Dental for many years. Dr. Harry always gave me excellent care…read more But I was shocked and surprised for the treatment my adult granddaughter from out-of-town visiting for Christmas received. Her impacted wisdom tooth was causing pain for which she is under her dentist's care. She was hoping to get pain medicine from Golden Smiles Dental to carry her over. But instead, the dentist who saw her did not asked why she was there but told her she needed deep cleaning, a crown on a tooth and wisdom tooth pulled. When she questioned why, the dentist backed off and she waited 45 minutes to get X-ray done. Then she was taken to a room to get quote for all the treatment the dentist suggested with the door wide opened while other staff members looked in. She left without getting help for the pain, but I got a phone call an hour later from GSD offering her antibiotics and pain medicine. Why wasn't it offered to her while she was there? My granddaughter was not intimidated by such tactics. But she was angry that Golden Smiles Dental would treat their patient in pain with such uncaring attitude and underhanded tactics. AND I am angry thinking she would get the care she needed but to have her endure such treatment. Extremely unprofessional. Extremely disappointed.

Great experience!! From the moment I checked in, Emelyn was very quick and knowledgeable with…read moregetting my insurance verified. Karina was quick to get me back and very gentle with Xrays. Nicki took care of my cleaning she was very quick and gentle while scaling and Cindy was very kind and considerate when it came time to go over my finances!! Overall 10/10 I will be recommending family to come here as well!! Thank you Rancho team!!

Karen is very unprofessional Absolutely horrible experience at West Coast Dental in Rancho…read moreCucamonga on Day Creek and Baseline. I was quoted one price, then they changed the promised price later and tried adding extra charges. They also worked on the wrong side of my mouth after giving me a numbing shot, which is completely unacceptable. After I complained, they tried forcing me to pay additional fees and taxes. I came back to have the work properly finished, but because my insurance transferred to COBRA, they denied treatment and left me with a gaping hole in my tooth, creating a medical emergency. I had already paid $400 and received no proper completed work. It got so bad I had to contact corporate and even call the sheriff just to file a complaint and document the situation. Now I'm preparing to take them to small claims court to recover my money. This place caused unnecessary pain, stress, and an emergency situation instead of providing proper dental care. I would strongly warn others to be very careful before trusting them with your dental work.

Dr Singh did my cleaning and did a great job. Andrea was amazing as well. Super nice staff!read more

The staff was friendly and very kind during check in and checkups. Dr Hsu was great at explaining…read morehis treatment and any questions during appointments.

You know they are good when you look forward to seeing the dentist! Hygienist is gentle; doctor is…read moreefficient & personal; staff is friendly. Nice visit & my routine there means I have had no serious dental issues. A stitch in time saves

Friendly reception, an excellent cleaning and a nice visit with Dr Sugiono who is always focused on…read moremy dental health.