The front desk team is fantastic, and the doctor was incredibly kind! They're honest and make sure…read moreyou get refunded if you overpay. I've never had a single issue--definitely recommend!

Would not sell me a cleaning. rushed the xray and inspection to say i needed a cleaning just to…read morerefuse to give me one

Dr Roos is extremely caring. I went for a second opinion on a crown and was pleasantly surprised…read moreand completely satisfied when he recommended a filling. My tooth fells 100% better. He was very thorough and extremely considerate during the entire treatment. He was very warm and listened to my concerns and addressed them as if it were his own. I recommend him 100%. I'm completely satisfied with the service and procedure I received. I'm so happy someone suggested that I get a second opinion from Dr Roos.

My previous dentist recommended Dr. Roos to me over a year ago. I must say I was reluctant at first…read moreabout going to a new dentist. I was in for a big surprise, Dr. Roos and his staff are warm and professional. There is never a wait and they use the latest technology. Recently, I had a crown for my tooth and I was dreading getting the procedure done. The whole process was painless and they made me comfortable. I have never written a review for a doctor, but I was so pleased I wanted others to know about how good Dr. Roos and his staff are at making a dental office visit less intimidating and painless.

For the first time I am re-writing my review out of fairness to this office…read more I submitted a much more caustic review before when it seemed the recommended treatment plan which has been validated in some parts by visits with 2 other providers. There is a wider issue with transparency in the dental profession that social media helps but does not solve. Unless you have the Cadillac of dental insurance plans (i.e. you will owe nothing after whatever the dear Dr Williams suggests), be super clear about what's covered vs what's not, what's required and what's a nice-to-have. With that said, this is a common issue with any medical / dental profession as the provider seeks to solve the problem they are presented with, as they see it and based on the training they received.

The good was the phone custom service to make my first appointment was excellent. The con was, I…read morefollowed the email communitcation to be at my 8 am appointment at 7:45 am. No one was their. When I looked at the treament plan when I got home. It was not a good plan.

Dr. Joey and the entire staff earn 5 stars at every visit. Very personal care, professional, and…read moreattentive to careful hygiene practices.

I needed a crown replaced and another tooth needed a new crown. Loved Dr. Pitts!…read moreI think he is a great dentist. I had no pain, he is very professional.... And I totally trusted him.

Dr. Aaron is one of the most knowledgeable and skilled pediatric dentist in town. In addition, his…read morecalm demeanor helped reassure my son when he was nervous. My son needed to extract 4 adult premolar teeth, I went to two other oral surgeons for consult (the other oral surgeons not only insisted on doing general anesthesia but also wouldn't listen to any of my concerns). On the other hand, Dr. Aaron was open-minded and willing to listen to our concerns. he got my 12-year-old in on an appointment in two days, and using only local anesthesia, he extracted all 4 teeth within 15 minutes. My son didn't even feel anything and next day he's fine without any swelling. Dr. Aaron is AMAZING to say the least!! I am willing to drive 40 minutes to have my boy see him! Dr. Ross is also wonderful. His office and staff are awesome as well.

Dr. S is the absolute BEST pediatric dentist. We've been taking my daughter to him since she was 2…read moreand have had the best experience. He made her feel so calm and comfortable while being super informative and helpful. She asks me all the time if she can go back to the dentist! The hygienists are also very friendly and the check in/ check out process is always super quick. Highly highly recommend!

I have been to the dentist more times than I would like this year but I keep returning for my…read moreappointments. The staff are friendly and they are also the reason my insurance covers most of my treatment. They informed me my provider had better plans than what I had originally. My hygienist Rebecca was amazing. She was very thorough and explained everything so well. My treatment plan and how it affects me and my health. When I get treatment they offer me a list of items I can have such as a blanket, water, the remote to the tv and several other items. They provide me with glasses for my treatment and a hot towel to clean my face. I definitely don't mind visiting the office when I typically go running.

The level of incompetence experienced from this office is like nothing I have ever experienced…read moreanywhere before, regardless of industry. Either they just don't care or the left hand has absolutely no idea what the right is doing. Everything looks great and I suppose is intended to be impressive with all the latest tech etc. but when a customer experiences as many issues, mishaps, lack of communication, etc. as I have, then none of that matters. I would encourage the office to focus on the level of service provided to your customers and a little less on having all the latest gizmos. Anyone that believes any of that matters while delivering the poorest customer experience ever (what a title to inherit) is sadly mistaken. I literally picked the office due to the glowing reviews but I would advise anyone who likes to avoid hassle and headache to absolutely stay away. Involving the office manager has not seemed to have made the least bit of difference either. I cannot wait for my treatment to be done (IF that EVER happens) so I can find somewhere else in a hurry. The ONLY thing they have done well is to accept payment and it was all downhill after that.

Whatever you do, do not go to this dentist office…read more I had a filling done there , it came out. I called Monday, and they said they'd call me back. I called again Tuesday, same thing. Wednesday, Thursday, Friday, nothing. Every time they promised to call back, they didn't. At the start of the week, I told them I'm going out of town on a business trip and that my tooth is killing me. They still didn't follow through. Now I'm traveling and stuck trying to find another dentist while I'm out of town. Save your money. Do not go to this place. There used to be a dentist there, Dr. Shepherd, he was amazing. I referred six people there from my business, and they were all super happy. But whoever bought Dr. Shepherd's practice... stay far away. They don't do what they say they're going to do.

I am truly a coward when it comes to dentist I was so pleased with my service that Dr. Stephen gave…read morealong with his staff Everyone catered to my nervousness he was even able to convince me that I I was strong. Less than an hour three teeth were pulled, no blood , minimal pain and an extremely thorough explanation before during and after my visit I am so happy I found bright smiles and Dr. Stephens thanks guys I'll be sending my family to you for a future work.

I had some of the worst dental pain I've ever experienced last weekend (Saturday into Sunday…read morenight), and I was honestly just trying to find someone who could help quickly. I reached out to a few offices, and Dr. K actually called me back himself and got me scheduled the same day. From the moment I walked in, the experience felt easy. He was friendly, knowledgeable, and didn't waste time getting to the root of the issue (no pun intended). He took care of what he could right away and made sure I was referred to an endodontist for a root canal without any delay. What really stood out to me was the follow-up. He personally checked on me before my procedure and again after, just to make sure I was okay. That level of care isn't something you come across often. I'll definitely be continuing my dental care with him and his office. One thing I do want to mention: if you're scrolling through older reviews, just know those are from years ago and reflect a completely different doctor and staff. From my experience, that's not what this office is now at all. I wouldn't want that to take away from what he's building. Grateful I found them when I needed it most. Highly recommend.

Highly recommend ! Dr and staff are wonderful ! Great convenient location with lots of parking.read more

Absolutely amazing practice!! From the moment you walk in to either their Smyrna or Dunwoody…read morelocation, you can tell Dr Cohen and his team care about providing a relaxing and quality experience. During my initial consultation, I had the pleasure of meeting Sonya. She is beyond knowledgeable and explains things in terms you understand. Oh and she didn't try to coerce me into anything. Just clearly explained my options and left the decision up to me. Answered all of my questions too and didn't make me feel dumb for asking. Dr Cohen is amazing too. He wants the best results and has a way about him that is reassuring he's confident and down to earth too. Ivie is one of their techs and she is just as amazing. I'm over 50 and never felt like the "senior" seeking treatment. Felt like one of the family and they get u in and out and make sure the experience is pleasant.

Mindy is the best. Love her! And as a whole Cohen Ortho is very professional. There's a level of…read moreconfidence they have. You can tell experience and results is their mantra. Highly recommended.