This office has always been very understanding of my fear of Dentist. Pretty sure it dates back…read morefrom my childhood. I had Dr. Aubell who was a very nice man but his hands were just to big for my mouth and it always hurt, and although he has now passed away my fear is still going strong years later. I would opt to give childbirth again versus having to get a new crown any-day! And here I am having twins. Twin crowns that is. I even called my Mom and told her that the worst thing about growing up is having to make your own dentist appointments So, I've downloaded a book on tape. Divine Evil written by Nora Roberts. Signed all the forms including initializing here and there. Paid my portion of the co-pay, said a and hopefully I'll be done soon. Give me the laughing gas!!! UPDATE: I survived thanks to a great staff

09/30/2025 I would…read morelike to begin by commending Jiasia and the other front desk staff for their outstanding customer service. From check-in through communication with the dental assistants, my experience was excellent, and I am truly grateful for the professionalism and kindness shown at the front desk. Unfortunately, my visit took a concerning turn once I was seen by Juanita, the hygienist. At approximately 4:30 p.m., I explained to her that I have sensitivity in my upper left and lower right jaw before the cleaning began. I also mentioned that I initially believed my appointment was for an extraction, but after she clarified it was for a cleaning, I agreed to proceed without hesitation. During the cleaning, I was not offered any preparation for my gums or suctioning to ease the discomfort. When I raised my hand to signal pain, Juanita accused me of "trying to hit her in the face." When I raised my hand a second time, she repeated this accusation, stating I was "acting like" I was going to strike her. These comments were accusatory and inappropriate, as I was only signaling discomfort. I even asked her what alternative signal I could use, but she did not provide a response. Instead, she left the room, ending the cleaning prematurely. This experience was extremely upsetting. I was left in pain, had to spit into a paper towel without suction, and felt unjustly accused of aggression. I hold a Doctorate in Special Education with an emphasis in behavior, and I professionally train teachers and students on how to identify, interpret, and appropriately respond to behavioral cues. Because of this expertise, I am confident in my ability to communicate non-aggressively and to use appropriate signals to express discomfort. To have my calm and intentional actions misinterpreted as aggressive, and to be accused of attempting to strike someone, was not only inaccurate but also deeply unprofessional. As a long-term patient of Wheatland Dental, I have never before encountered this type of treatment. The accusatory remarks made toward me were not only unprofessional but also damaging to the trust I have placed in this practice. I am sharing this concern because I value the excellent care I have historically received at Wheatland Dental, and I believe this matter deserves to be addressed. However, due to the seriousness of this incident and the false accusation made against me, I will also be submitting a written complaint to the Texas State Board of Dental Examiners (TSBDE). Please be advised that I have an audio recording of the encounter, which supports my account of the events. I respectfully request a written response outlining how this matter will be addressed within the practice. Thank you for your time and attention to this serious matter.

Everyone is welcoming and pleasant. I especially enjoy Dr. O as he is very friendly, knowledgeable,…read morepatient and explains things thoroughly. Four stars because my first visit was with Dr. Gupta. I was the first appointment of the day and I arrived early for my appointment time. I waited over 30 minutes past my appointment time and finally requested to be rescheduled. The front staff was very nice and went to the back to inform Dr. Gupta of my request. I was then placed in a room. When Dr. Gupta came in to see me I felt she was rushing through the exam. After the exam she asked multiple times about applying for their financing options. My agenda for the appointment was to have a cleaning and to compare Dr. Gupta's recommended treatment plan to a treatment plan that I had received from another dentist. After multiple "no" responses to Dr. Gupta, I was told that I needed to schedule to come back for a cleaning. The appointment scheduled for that day was for an exam and cleaning. After background conversations, Dr. O volunteered to do my cleaning himself. The cleaning was the best I have had in years! I was very happy with Dr. O and I scheduled to have my treatment plan completed by him. I highly recommend Dr. O at Lancaster Family Smiles!

**Attention Consumers:** The billing practices at this office warrant caution. In September 2024, I…read moreunderwent a procedure and was informed by the dentist that my insurance would not cover the cost. However, it later became apparent that the procedure was, in fact, covered. Several months have passed, and I have yet to receive reimbursement from the office. If there is a willingness to misrepresent insurance coverage, one must question the accuracy of other information provided. I recommend seeking a second opinion or considering this dental office only as a last resort.t--if at all.

Been going to this dentist office for the last 3-4 years. They did a really good work on my teeth…read more And I love most they didn't try to convince me of things I didn't need like pulling wisdom teeth. Yes I still have all my wisdom teeth. Rare these days. They actually gave me good news because I found out my teeth are healthier than I realized. Thanks for keeping the smile going.

Wonderful office. The staff is great, friendly and polite! Dentists and professional, and listen…read moreto your concerns. Definitely recommend for all you dental needs.

Pros: The staff is friendly and the office is clean. Con: I…read moredo not like that as a parent you are not allowed to go back and be in the room with your child during the procedure/cleaning, only during the initial exam...ok with older kids but uncomfortable with kids under 7. I've never been to an office where I wasn't allowed in the room with my child. Another con is I was given an appointment to return and have a procedure done once approved by the insurance, only to be told once I was there that the dates of service had expired and would have to reschedule. That's an important detail that was overlooked and caused me wasted time and effort which could have been avoided if the staff was more organized in this aspect.

This was our second visit. Everyone is friendly and its clean but it takes a while to be seen and i…read moredont like that they dont open until 10 am. Being a working adult i prefer places that can get me in at 7 or 8 am. I do like that its very close to our home. The waiting area is very kid friendly and surprised me the first time we came here. The windows are painted over so you cant see inside until you are actually inside. I imagine it helps keeps break ins at bay.

Making an appointment was easy and convenient. The wait time was zero for me because as soon as I…read morewalked in I was lead into a comfortable room. My x rays were easy and stress free. The dentist was very reassuring and informative. The financial consultant explained and broke down costs down well with a kind manner. The hygienist and everyone that assisted lead me through everything and kept me at ease during everything from X-rays to fillings. Nothing felt rushed. Nothing felt uncomfortable. My teeth look and feel great. It almost felt like a spa treatment. I got a regular cleaning with some fillings and a night guard measuring. They offer payment plans like most places. They didn't pressure, push or try to sell me anything I didn't need and I had to hold of on invisilign which they completely understood. I paid $1,300 without insurance. Although it felt like a luxury I was lucky enough to have the money for, I will say it was well worth it for the care I received. I would definitely recommend this place.

Dr. Patel and her team here are always so great with my family and I. We love that we are all able…read moreto be seen in the same office by the same provider. We've never seen an unfriendly face or had a bad interaction, they're always so positive and kind. we've been coming here since we moved to Texas 4 years ago and even though we now live almost an hour away we choose to travel to see them instead of finding a new provider because the level of care is unmatched! They have two televisions in every room, one on the ceiling and one on the wall in front of you, toys for the kids in the lobby, and the cutest picture wall.

I am a fairly new client of the clinic after years with a beloved dentist who had retired. I have…read morebeen very pleased with everyone who works for Doctor Nickerson, and I find her to be very professional, knowledgeable and easy to talk with. I am so happy to find another dentist and technician that I feel very comfortable with. My teeth look and feel great!!!

Today was my first visit at Dr. Nickerson's practice. My former dentist of 35 years retired on me…read more My wife has been a patient of Dr. Nickerson's for going on two decades and loves the practice. So, moving to Dr. Nickerson seemed to be a good plan. My first impressions of the staff, facilities, and Dr. Nickerson are all very positive. Everyone was professional, courteous, and efficient. The facilities are excellent. I am going to make Dr. Nickerson my new dentist, and I would highly recommend this dental practice to anyone needing dental care.

Had the most amazing experience today lovely employees and wonder place to take the kids to get…read moretheir dental check out.

Recently moved to the area, and was looking for something local and reliable (I was about to…read morereplace my dentist of 12 years). So I did my research, and in my opinion, they came in top. Very nice place, and very friendly staff. I highly recommend it.

I wish MINT had been around years ago because now I don't dread going to the dentist. From the…read moreprofessionals at the reception desk to the hygienist, X-Ray techs, dentists, and support staff who take care of you, the treatment you'll receive is always friendly and efficient. At the beginning of COVID, I developed an excruciating tooth pain. MINT was closed so I had to seek other options. I went to 3 different professionals who all said my tooth was cracked and had to be pulled. Not willing to accept that, I tried MINT again. Hallelujah! They were open again. AND- I only needed a root canal. I cannot praise Dr. Reid (who gave me hope) and Dr. Sonia Smith (who performed my root canal) enough for saving my tooth and restoring my trust in dentists. Other professionals who have provided exceptional services include Julia, Dawn, Dez, and Dr. Chen. I recommend MINT to everyone I can. Making teeth sexy and free sunglasses are just some of the major perks here.

Mint Dentistry appears to be taking advantage of the elderly/senior citizens on a fixed income. She…read moregoes in for her regular cleaning appt a week ago, yet leaves with a treatment plan for 20K, and no, it wasn't for veneers. There haven't been any drastic changes in her health from her last regular visit to Mint and six months later, she requires an extensive amount of dental work. It doesn't make any sense. She had a deep cleaning maybe 12-18 months ago from another shady dentist, Mint did another one, although there hadn't been a diagnosis of any gum disease. Dr. Harrison, this unacceptable from a proclaimed Christian based dentistry. Find a dentist with morals and desires to help, not take advantage of senior citizens.

I always heard horror stories about the VA. As a veteran I was hesitant to go for many years. I…read morefinally went 13 years after my service ended. The staff each time I have gone have been very friendly. The volunteers at the information booth were also very kind and say things to get us laughing. When I did a blood draw, the process was really quick and efficient to include friendly staff. When it came to my physician in Clinic 16, she was wonderful and listened to all my concerns and addressed them. The worst part was radiology which wasn't bad considering the circumstances. They treat a lot of people in there, so the 1-hour wait was understandable. They apologized for the wait time which was nice. The upside on this was that when I was done with my x-ray my prescriptions were ready. I will say the mental health building hallway on the first floor looks very depressing as I walked through it to my destination. Many people give the VA a bad rap but they have treated me great and I am sure they have improved over the years.

Worst va in America shit care for veterans long waits piss poor facility been in overhaul for 5…read moreyears ut seem. Went to er may3 2026 for several throat pain coughing up blood and brown/black mucas sever headaches stomach pain lost appetite symptoms nearly a year been multiple times this past time I went was told all my blood work looks great no infections no solution drive back home a hour away to die I guess pain so bad I cant sleep for days

5 stars for the hospitality this team provides. i think they do go above an beyond for me, the…read morenurses are kind, and Lesly and Daniela go above and beyond to take care of any questions asked.

Fix the pain in my temporary implants and finish the job..without using the brush off tactics of…read moreargument baiting, ignoring pleas for help to keep money ..it's a scam. The Cosmetic Dr doesn't care and will not respond . They have so many complaints at the BBB and Dental Board it's unreal. Dr Mike Pham the main culprit . His real name is Tri Huu Pham. He rotates PA to do work that's shabby and stereotypes patients with condescending rhetoric by his staff to make them go away while they move on to the next victim who'll sign up with Sunbit who pays them in full..and the patient is left holding the bag of repayment with little to no work done. Do sad . Beware they are super nice until first work is done. Then ignore or bait you into not coming back ir they ban you with rogue tactics.