The individual assigned to answer phone and to converse with new patients, gather information by…read moreconducting questions should at the very least be able to have certain skills such as basic professional ability to communicate and ask questions in a way that is not scattered and confusing. Perhaps a seminar in being the first contact over the phone would be beneficial. What I experienced today was insulting and degrading. I will NEVER be a patient there based on this one conversation. I was informed I would have to wait a long time for an appt there because 1. I am not a regular patient of yours and 2. I dont have dental insurance.Not to worry.your rep conveyed to me all i need to know. Thank God my next call was to a much nicer office who wants me as a patient. I will cancel the appt i made with you people today and NEVER want to hear of you again. Please destroy any info i provided to your representative I am not comfortable with your office. Marilyn Skadra

I was here on Monday February 9th, 2026 for a dental implant consultation. Kalyn was very efficient…read moreand polite when asking me about prior dental procedures and what medications I am taking. Dr. Jill Weber was very professional and thorough explaining the proposed treatment plan which included (2) extractions and a bone graft prior to having the dental implant procedure. The insurance person (I didn't catch her name) gave me very detailed information on what Medical Mutual would cover. My only complaint is the bathroom was very dirty especially the toilet. That won't deter me from coming back. The staff I interacted with were all very courteous. I actually live in Willowick not Timberlake.

Dr. Mascaro's consultation was completely inaccurate. I was told 20-30 min. and no impaction after…read morepaying for an x-ray. Due to his inability to read an X-ray, my baby girl woke up during drilling and was traumatized. NO impaction suddenly became four FULLY impacted teeth and one hour, meaning she wasn't given proper anesthesia at the start of surgery. She had to be put on anti-biotics afterwards which is not given when conducting a typical removal.

Dr. Mascaro took out my son's wisdom teeth. Great job from him and the assistants. I received…read morecomprehensive directions for "going home" and Dr. Mascaro PERSONALLY called my home THAT NIGHT to see how my son was doing!

I had a great appointment. I was in and out within an hour they told me all my options and the type…read moreof care that I needed for my teeth and who I will talk to. They also answered all of my questions that I had nobody was rude or unprofessional and everyone was nice.!

Aspen Dental in Mentor - A Truly Exceptional Experience When…read moreI found out I needed dentures or implants, I started visiting multiple dental offices for consultations. Aspen Dental in Mentor was actually my fifth scheduled consult. At that point, I was feeling discouraged--every place I'd been to had issues with pricing, professionalism, or staff attitude. So honestly, I didn't have high hopes going into my first appointment. But the moment I walked through the door at Aspen, everything felt different. The front desk staff all smiled, welcomed me in, and acknowledged me right away. That small gesture immediately gave me hope that this might be the right place. I was called back promptly, and every person I encountered greeted me with kindness and professionalism. After getting X-rays and meeting with the doctors to discuss multiple treatment plans, I was taken to meet with the office manager, Sarah, to go over pricing. Let me just say--Sarah is amazing. She's personable, knowledgeable, flexible, and incredibly patient. Unlike other offices where I felt rushed or pressured, Sarah took her time with me. She walked through every option I asked about, gave me multiple quotes without hesitation, and never once made me feel like a burden or like I had to decide on the spot. Once my fiancée and I chose the plan that worked best for us, everything else went smoothly--from scheduling pre-op appointments and the surgery itself, to handling payments. Fast forward to yesterday--surgery day. I was definitely nervous, but also excited. I've always had a strong fear of dental visits, but the moment I arrived, the entire team helped me feel at ease. The doctors, surgeons, nurses, assistants, and office staff were all absolutely amazing. The surgery went great. Everyone was so attentive and kind during my recovery, and they provided me with thorough aftercare instructions and plenty of supplies for my recovery at home. Thank you again to the entire Aspen Dental team in Mentor for making this process so smooth, respectful, and supportive. I truly appreciate all of you. If you're considering dentures, implants, or any dental work, I highly recommend giving Aspen Dental in Mentor a chance. They completely changed how I feel about going to the dentist!

This place is not dentistry, It should be lake country ripoff, they charge you for items they do…read morenot even do!!!! And the owner is in my estimation a complete fool. He charged me for items that were not done!! Do yourself a favor, make sure you know exactly what they are doing and do not sign ANYTHING without reading it !! Be smart !! The Owner, Jeffery Rosenthal, I would not trust watching my goldfish!!! Just be very carful with this place. And, watch the sheet they give you about driving 45 miles to go to the CWR dental school after they mess up. Stay safe !

Won't go back again. Total cleaning was less than 3 minutes, rough painful and rushed. Had to…read moreswitch dentists due to insurance change. Ugh. Nope won't go back. The dentist was nice and thorough though. Hopefully she will find a practice with better hygienists and get it.

I had a surgical extraction with roots extracted separately and Dr. Choi was very experienced and…read moreprofessional. He is very calming and he explains what he is doing and answers all of your questions. The process was not painful and was done with a local anesthetic. The surgery took about 30 minutes. I highly recommend him as an oral surgeon.

Highly recommend!!! If you are here looking to see if you should schedule a visit with Dr. Chois'…read moreoffice, I am here to say that you should! I can honestly say I was highly impressed by my experience. I have a lot of anxiety when in the chair. Dr. Choi and his staff not only put me at ease, but when/if the time comes and I need another procedure, I won't hesitate to reach out to them. He is a very educated & skilled Dr. who speaks to you in such a calming way (even throughout the procedure) it actually relaxes you & puts you at ease. No questions went unanswered(and I have a lot of them)& he took additional time to explain everything to me in words I understood, without making me seemed rushed or my question too silly. I wanted to share with all of you reading this, I feel there may be others out there looking through reviews because they are as nervous as I was trying to find a kind, understanding Dr.for your procedure. I know, because I was one of them looking. Look no further. :)

I have struggled with dental hygiene my whole life and as an adult I have tried to establish better…read morehabits, including regular visits to the dentists for cleanings and check-ups. I have tried a few in the area and none of them were right for me. I have anxiety issues and a gag reflex (which is made worse by the anxiety) and I've had everything from a dentist who walked out of the room because they thought it was "ridiculous" to the staff talking about me right outside the room and how awful it was to have me as a patient. I couldn't wait any longer because this year I started to have pain, sores and broken teeth. I read a lot of good things about GLD on my insurance's website and other places on the internet so I decided to give them a try. It was a life changing experience. The staff at GLD is awesome. Everyone from the receptionists to the dental assistants and the dentist/doctor himself are absolutely amazing. They treat me like an old friend every time I come in and they have been so caring and attentive to my anxiety and sensitivities that I don't feel any anxiety going in anymore for any type of appointment, cleaning or major dental work and even surgery. If you're looking for a dentist in the Mentor area that cares about its patients and really wants to make an impact on their lives make an appointment at Great Lakes Dental.

Highly recommend Great Lakes Dental. They use all the latest technology to ensure good health of…read moreyour teeth, gums and jaw. I saw Dr. Williams during my visit and he is fantastic. He is very personable, listened carefully to all my concerns and provided me great detail to ensure I was doing the right things moving forward to best take care of my teeth. All the hygienists who did the cleanings are amazing too, very friendly and professional staff all around.

After having a HORRIBLE experience at another dentist I was very appreciative to go to anyone. When…read moreI couldn't take the pain anymore I went to Dr Komar. He was very understanding and took his time. I have been back several times now getting more comfortable every time. Wonderful people!!!

Look, there may not be a Dentistry Hall of Fame, however, if there was, this guy is a first ballot…read morelock! Wonderful experience from the moment you walk in and are greeted by his assistant and her calmly manner which is extremely helpful in stressful situations like dental work. I wouldn't trust my mouth to anyone else!

Dr. Jones and Deb are the best. I really appreciate the care they showed while examining and…read morecleaning my teeth. Thank you

This location is OPEN! Dr. Kalina is no longer with us, but his partner Dr. Phillip Wallace is…read morestill practicing at this location. He does General Dentistry, Cosmetic Dentistry & Periodontal Dentistry. One stop shopping! He & his dental assistants have the most caring chairside manners I have ever encountered.