I/We have gotten GREAT services starting with the hard working manager Jim at the Jewel - Osco…read more177th and Halsted st. Homewood IL. I actually called the corporate office about how great the manager is as well as some of his outstanding employees. (Thelma,Gabby, Corie, Brianna, customer service employees ,) josh - all around, Lisa- cashier, and a few more). When we go to customer service for something, they're nice and helpful. The ones that weren't aren't there anymore. Employees help us when we ask for help with nice attitudes. In Osco, There's a fantastic pharmacist- Bill. He has gone extra for us for many years. We can't put into words our appreciation for all of his expertise, advice and years of help. One problem I've had though is calling their corporate offices more than once, taking lots of time, and the employees never getting a hint of a good report. I bet they'd find out if it was bad? Shame on them! Sometimes people getting the positive they deserve helps them do even more and have pride? It's not easy to an easy job and these people do it well! They should be acknowledged!!!!!! There are more great employees there. Nobody's perfect, however, They are appreciated by us.

I've been going to this store since it opened nearly 30 years ago and since that time the customer…read moreservice has deteriorated as it has everywhere. I pretty much only go there when I can't get what I need at Aldi. Today I had to get some specific items. I knew the store would be crowded with extra stock because Mother's Day is this weekend, and it was. I couldn't get to some things I needed because there were boxes in the way. I accept this and was not overly bothered by it. But when we got to the checkout, we had one of the worst experiences ever! The cashier was a young woman I had never seen before so maybe she was new, but she scowled at me as we came to the register. I said hello because I always try to have a positive interaction but she didn't acknowledge me. I had my husband (who is blind, by the way) put the heavy items in our cart as there was no bagger. I had put my reusable bags at the end of the belt as I always do but when she was done checking the items through she just stood there. I guess she expected us to bag the groceries ourselves. It was like a momentary stand off, me expecting her to do it and her expecting me to do it. Ridiculous! I finally asked her if she was going to bag them. She reluctantly did so and pushed them toward me without a word. I felt like I was just punished for going to the store! I was so angry that I thought of asking for the manager but I was afraid I would totally lose my temper and be inappropriate so I did this review to get it off my chest.

Absolutely one of the best Mexican tacos, burritos, and food around! Supermercado San Francisco…read moreserves incredibly flavorful and authentic food that keeps you wanting more after every bite. The meat was tender and cooked perfectly, and paired with a rich, savory salsa that was amazing. Everything tasted fresh, homemade, and full of authentic flavor. They have a full Mexican menu. The tacos de tripa and asada torta is my favorite. It's cooked to perfection. They also have vegetarian options. 10/10! The staff was friendly, fast, and attentive even during busy hours, and the restaurant was clean with a welcoming atmosphere. Their salsa bar and portions were excellent, and every dish we tried was outstanding. If you love great Mexican food this place is a must-try. Highly recommend -- easily a 5-star food experience!

0/10 do not recommend this place ! If I could leave 0 stars I would!! This places needs to b out of…read morebussiness effective immediately! Whoever owns this place shame on you seriously! The morning workers are VERY discriminatory towards people of color in overheard them talking down on a PAYING CUSTOMER the place is very smelly when u walk in the doors & it's a very messy small shop! meat is always hard in taste burnt! DO NOT RECOMMEND THIS PLACE AT ALL !!

It's getting better. The smell is gone. Shelves are stocked about 90% of the time I'm in there…read more Meat department is very good.

Bought Bruschetta like I always do because it used to be delicious. Today it was extremely oily and…read moredisgusting. I was told they will not refund it just because I don't like it. Consistency would be nice. If they always made it the same way I would have liked it. It's not my fault they decided to make it different than they have in the last 5 years. $13 in the garbage...

I love this little store, it has great meat and nice selection of items from all over. Fair prices…read moreand even a restaurant and bakery inside. Very nice to have a local place to buy groceries instead of big chain store.

I stopped going because every time I'm checking out they ring up the items for more. An extra $1…read morehere and extra 20 cents there is not a big deal but they know it adds up, it's a mistake when it's once or twice not every time. Please review your receipts as we are in an economic crisis!

Great food. Essential ease to come for. Prompt line detail as of late long line great timing.read more

I've been shopping here for 5+ years. Never purchased stale bakery products. Never brought home…read moremoldy produce. Never had to bring back rotten meat. Seen the manager open up additional check out line when the line grew and guess what? The cashier was in her twenties. Sure the Jewel, ( not Jewels) is close by if you like tiny isles, long lines and waiting for a shopping cart cause they are all in the lot. This is a neighborhood store with friendly staff. Unique, local brands, with fair pricing. Sure they have product that have a short shelf life but it's clearly marked when it is sold at a great value. Some people on a budget might appreciate that. Butcher sets me up with bones for my dog. Ask the butcher at JEWEL do that. No shopping carts flying around in the lot either. They are in the store were they can be used.

Good customer service Employees are very helpful…read more I will be back to shop and they have very good prices. ....

Management is super unprofessional and so unorganized especially Amanda And Juan some of the food…read morethey have out is expired too

From the moment you enter and are greeted with a smile--even from an armed security officer--to the…read moremoment you exit showing your receipt, you feel welcomed, wanted and respected. Good variety of products and reasonable prices is a plus.

Wonderful service, well shocked. Lightning is bright and…read morethe pharmacy department staff goes out of their way to make sure you have everything you need and understand your instructions.

Found the things I was looking for but it was a mission. Store is huge and things aren't super easy…read moreto find. Had to ask store associates where things were a couple of times. Each time everyone was so kind and helpful?

Luv Pete's. I got some yellow watermelon,bananas, apples and lime today. Some good deals all over…read more I knew I better get in there before the holiday shoppers arrived and I was right. No lines at all!!!

Best tacos in the world ! Always cheap and authentic!! I've been going here since I was a little…read moregirl! Nothing has changed!

Every single time I come here, I say to myself I'm never coming back, I'm going to Indiana , but…read more this jewel is 3 minutes from my house, where I pay taxes in my community. Why should I go outside of my community? However every time, it could be a month, they never have chicken ready , you are in line they make no eye contact, they don't say I will be right with you, sometimes you take a number for the deli/chicken counter sometimes not. This is rather sad, as I will say this one last final time, I won't be back! Let alone it's always strange people at the door asking for money, now I feel for people they may not have it, we all struggle, but it's a little scary, do I open my wallet and risk getting attacked, I'm already under the pressures of life, I just don't need this kinda stimulation in my life

I love going to this Jewel-Osco and it's a neighborhood convenient. Lately, I assume is a staff…read moreshortage. The deli counter is horrible! The line is always long, several employees are back there walking and talking but only 2 people working. The young man at the fish counter was so unfriendly, few for words and seemed upset. I literally asked him was he ok? He mumbled "yes". There were 1 cashier and the self check out. The lines were down the isles! Come on Jewel-Osco do better for us faithful customers!