The cleaning ladies were told to stay out of the side of the house where my room was because I hadn't gone to school yet so I needed to get ready but they didn't listen and the lady broke my Lego set that was on my bookshelf which if she was cleaning shouldve just moved the stuff off. I don't even know how she knocked it off but now it's shattered and I can't fix it. Wouldn't recommendation this company unless you want your stuff to get ruined. read more

Mini Maid - Home Cleaning Near Me - Gainesville, Florida

I am leaving a review for a home cleaning by Mini Maid done on Sept 29, 2021. This may seem late for a review but I didn't discover the damage until today. This was a first time cleaning, costing $210. The cleaning was average, nothing special. What I discovered today was the damaged bed skirt in the guest/sewing room. I was taking it off to wash it when I discovered that half of the bed skirt was ripped off and sloppily pinned together. This was not revealed to me by any of the workers. Although I recall that that day I noted several people spending an inordinate amount of time in the guest room. People who choose to use Mini Maid should be aware that their workers lack integrity, do substandard work and hide damage they do to client's property. I'm happy that I did not choose this cleaning service for future work. read more

I used Mini Maid for years and they always did a wonderful job. The team was professional, efficient and friendly. Highly recommend.

I hired mini maids to clean my three bedroom two bathroom house 1600sf. Four people showed up and work for over an hour. I told them i want deep cleaning, but I came home to a house that was not clean. Dust on the white mantle, under the beds, under the sofa. My son's finger prints are still all over the mirror in my bedroom. Windows in the living room was not clean. Toilets are still dirty soaps scum in part of the tiles in the showers still there. I called and complain, they told me they will send people back to redo the job since that is their guarantee "if you are not happy with our work, we will come back". Well they sent three maids and they work for two hours. They charge me for redoing their the job that should have been done right in the first place! It took mini maid a total of 9.8 hours to be exact to clean a 1600sf house, and after all that, the living windows are still dirty. Thanks mini maid! read more

I called Mini Maids and was told that they would clean and then would call to check on the service and would not charge my account until I was satisfied. I told them that my main concern was my wood floors and that I wanted them cleaned with a mop and bucket, absolutely no spray and wipe. Well they did that but it was obvious they did not change the water and my floors were dirty as I used a damp paper towel to wipe and it was very dirty. I was so mad that I didn't call being afraid of what I would say. Needless to say I didn't receive any calls and they charged $85.00 an hour for nothing. I would NOT recommend this company. My bad for not doing enough research, lesson learned. read more

I have used their service three times. Each time I have been severely disappointed. No more. Let's hope I wise up and never get their service again. They are always 20-30 min late and always overestimate the length of time they have been there. (If I had enough time to hang out at my house waiting for late people to show up, don't you think I would have enough time to clean it? Also, I know the time starts when they open the trunk but does it take 6 minutes to walk from the driveway to the front door located literally 100 feet away?!?! Well I guess it does when you spend 3 minutes finishing your cigarette - or smiling at me - next to the open trunk.) I won't make this review extraordinarily long but let's say that the most recent visit involved four people cleaning an empty house, one hour to clean, no vacuuming at all of any carpet, and somehow half of a 1700 sq ft house didn't get cleaned. Apparently that was even with the people staying longer than the hour just to get it "finished." I don't understand how this is possible, especially since the house was pretty damn clean to start with, to the point where I thought about cancelling the service when I saw the condition of it. I am giving two stars because they do actually clean stuff well. It's just not on time, not as much time as they state, and not worth half the price you pay. Great place if you like to waste your time and money. read more

Mini Maid has cleaned my home bi-weekly for at least 7 years. They do a super job. There's nothing like coming home to a fresh, clean house. They do everything...bathrooms, dusting, scrubbing, floors. I literally don't even own a vacuum any more. I tell all my friends they'd be surprised how little a luxury like this can cost. read more

I purchased a $99 coupon for 4 ladies to clean my house for 1 hour. I have a small 2 bedroom and keep the house tidy. I really just wanted a deep clean of all the surfaces and appliances. I was disappointed after the ladies left... There was dust on the tv, some of the things (like place mats) wern't removed to dust under ect. I will say that I called to state my dissatisfaction and they immediatky sent two more girls which I thought was responsible. Overall I wanted my house to sparkle and it didn't. read more

I had Mini Maid clean my house twice, when my long-time cleaning person was unable to be here. I was thrilled that they were able to get me fit me into their schedule so soon after I called. Three cheerful ladies arrived, worked quickly and left me with a spotless house. They did an especially good job with the patio as I said I was having company. Obviously, the owner trains Mini Maid's cleaning people well. I highly recommend Mini Maid for anyone needing good fairies to clean up after them. read more

My wife and I work full time and with 4 kids, life is REALLY hectic and frequently very messy. I don't know what we would do without Mini Maid's visits every other week - they get to all of the deep cleaning stuff that we just don't have time for. Their staff is courteous, goes out of their way to accommodate my sweet but hyper border collie and always does something fun in my daughters bedrooms with the dolls or toys!. Love 'em. read more

Mini Maid did a great job cleaning where I don't like, i.e. the fridge and oven. I never knew that ceiling fans got so dusty! Thanks for the great work guys!!! read more

Can't in good faith leave 4 stars even w/ a $50 refund for the poor cleaning of the kitchen. I need to paint the bedrooms tomorrow (hence Mini Maid cleaning services), but checked the wood blinds & realized the four blinds in both bedrooms had been wiped down on one side only. Each was filthy on the back side-- see pic. (& I'm not done cleaning them.) I had also requested in writing that the walls be washed; the hallway walls were not touched. In fact, the area around the light switch still contains easily visible dirt & oils from fingers along w/ a six-inch section of removable stains from a spilled drink. Very disheartening. I'm not sure I'll use this cleaning service again. They did an excellent job w/ the floors & baseboards in some rooms (I later learned not all) , but that appears to be the extent of the professionalism. My dining room's high surfaces, flooring near the baseboards & top of the glass hanging lamp were untouched! Did these women not think I'd notice? Smh. Arrrrr. (*A day later I found the cat hair windows & learned the chest, along w/ a futon in another room, were never moved; the baseboards & floors behind each had not been cleaned-- see pics.) read more

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We have had the ladies with Mini Maid clean our office at Tower Publications for as long as I can remember! They are just "part"of the Tower Family every Friday! They are professional, friendly and make our office look fantastic! 5 stars Mini Maid!!!! read more

I've used Mini Maid twice now, once during the hectic time of final exams and another time right before I had out-of-town guests staying with me for graduation. Both times, the women were life savers. They were friendly and hard working, and made sure to listen to my needs and cleaning priorities. Everything looked great when they left and several friends remarked how clean my home looked. Plus, it was a huge weight off my shoulders to simply focus on studying or entertaining guests without a ton of cleaning to do beforehand. Thanks for taking the stress off, Mini Maid! read more

After having a bone marrow transplant, I needed to return to a clean and SANITIZED home. Mini Maid to the rescue. They came in cleaned everything from top to bottom, wiping down countertops, appliances, even dumping the crumbs out of my toaster. I slept through the first part of the cleaning and awoke to watch the second. Amazing. They are fast, efficient, professional and my home sparkled like I had never seen. Germs are a huge danger to me right now and when they left I felt great confidence in the result that my home was as clean as it could be. There are other cleaning services but Mini Maid will always be my service of choice. read more

I had Mini Maid come clean a completely empty home prior to move in, with express instructions regarding expectations on dust. The first time they came out, they were supposed to call me when they left, and they did not. I got home that evening and inspected and was unhappy with results, and immediately called and left a message at their office. The next morning Carol called me back, promised to rectify it, and had them back out the next day. In the meantime, Carol also went ahead and charged my credit card for the first visit, prior to making it right and making sure I was satisfied. I don't mind paying for their time, but I have to say very unprofessional when you have an unsatisfied customer and you have plans to come back out, not to wait until you make sure they are happy with your work. The came back out, even after an extensive list of things being given to them to double check, there was still dust in cabinets in our bar area, still debris in the shower drains, and still dust on a mirror hanging on the back of the bathroom door, and still dust along the back sides of the hutch in the kitchen, and other issues. I am still very displeased with their work, and will not have them back in my home again. After such detailed instructions regarding my expectations in an EMPTY home, there is no way that I would use them again or recommend their service, unless you want to spend $444 on a sub-par job. Their attention to detail is quite lacking, and I when I pay a professional company, I expect a detailed, professional job. Not excuses. read more