We purchased engineered hardwood flooring for a 490sq ft area. The original quote was for 600. After several back and forths, it was adjusted to 550 (said it was for waste, but the premium for installation was still applied!)
Anyway, we had it installed, and have had problems ever since. The floor has come up in several areas, and even though we are constantly assured they will make it right, it continues to get worse with no resolution. Phone calls aren't even being returned anymore. Stuck with a $5K floor that we're going to have to pull up and probably cover with carpet. And the floor is only 3 years old! I would suggest steering clear of these sheisters. read more